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customer service representative Illinois

49 customer service representative jobs found

Allstate
09/19/2026  
Licensed P&C Customer Service Representative
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Licensed Customer Service Representative, you will assist customers with policy servicing, billing inquiries, coverage questions, and policy changes while delivering an exceptional customer experience. We're seeking licensed insurance professionals who are passionate about helping customers, solving problems, and thriving in a fast-paced environment. At Allstate, you'll join a team committed to customer service excellence, continuous learning, and professional growth. This role offers the opportunity to expand your insurance...
Allstate IL Full Time
Allstate
09/16/2026  
Licensed Customer Service Representative
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Licensed Customer Service Representative, you will assist customers with policy servicing, billing inquiries, coverage questions, and policy changes while delivering an exceptional customer experience. We're seeking licensed insurance professionals who are passionate about helping customers, solving problems, and thriving in a fast-paced environment. At Allstate, you'll join a team committed to customer service excellence, continuous learning, and professional growth. This role offers the opportunity to expand your insurance...
Allstate IL Full Time
Brown & Brown
09/12/2026  
AVMA Customer Service Representative - Business Insurance Services
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries   is seeking   a   AVMA   Customer Service Representative – Business Insurance Services   to join our growing team !             The Business Insurance Services representative in this role   is responsible for   promoting and renewing assigned Pearl Insurance / AVMA coverage(s) to existing clients over the phone and through email, mail, and fax. Answers inquiries through the call center from policyholders or insurance brokers   regarding   current coverage(s) and upcoming renewals.     How You Will Contribute:       Conduct high volume of customer contact via the phone, email, mail, and fax to promote and renew assigned coverage(s) to existing Pearl Insurance clients; sell ancillary product(s) to clients.   Facilitate the application...
Brown & Brown IL Full Time
AAA - Auto Club Group (ACG)
08/05/2026  
Licensed Customer Service Representative. - Insurance - Joliet, IL
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: This is an on-site position in our Joilet, IL location. Position Schedule / Shift: Monday - Friday 8:30am – 5:30pm Position Summary The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products. Key Responsibilities Customer Service & Member Support Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed. Participate in team service efforts and help deliver consistent, customer-focused support.   Insurance Policy...
AAA - Auto Club Group (ACG) Joliet, IL Full Time
Sedgwick
09/19/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims,...
Sedgwick Chicago, IL Full Time
Sedgwick
09/19/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims,...
Sedgwick Chicago, IL Full Time
Berkley
09/12/2026  
Director, Underwriting - Excess Casualty
Company Details     From middle market to Fortune 500 companies, Berkley Custom’s team is committed to providing excellent service and a consistent approach to meet the needs of their brokers and their customers, bringing specific expertise in excess casualty as well as a variety of targeted primary and excess programs.   They seek to outperform competitors with focus and deep understanding of their client’s priorities and by developing creative risk solutions to meet their long-term needs. Their key differentiators include the following: EXCLUSIVE PARTNERSHIPS – Berkley Custom works exclusively the wholesale brokerage community as well as their program partners, and continually builds upon long established relationships with a passion for superior service for their appointed producers. INDUSTRY PROFESSIONALS  – Berkley Custom attracts and retains professionals with significant experience in their field, many with over 25 years in the...
Berkley Chicago, IL
Brown & Brown
09/03/2026  
Customer Care Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Customer Care Specialist to join our growing team .   The Customer Care Specialist will keep existing bill counts and policy premiums on the books by notifying members that their premium is due .  Assist members making payments, setting up recurring payments, or getting to the sales department if they are interested in a new policy or a new level term product.   How You Will Contribute:       Mailing out reminder and lapse letters in timely from the system.    Consistently meet expectations of at least 50 outbound calls per day.   Review retention reports daily to see where numbers are and where focus needs to be.   Work through assigned tasks of unpaid accounts .     Assist on...
Brown & Brown IL Full Time
Ryan Specialty
09/02/2026  
Client Support Associate
RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Client Support Associate is responsible for assisting clients by addressing inquiries, guiding them through policy-related matters, and communicating policy renewals. The role resolves customer concern promptly, gathers feedback, and collaborates with internal teams while staying informed about industry trends for enhanced client support. They maintain organized client records, identify cross-selling opportunities, and educate clients on insurance details. What will your job entail? Job Responsibilities: • Assists...
Ryan Specialty Chicago, IL Full Time
Sedgwick
07/25/2026  
Leave of Absence Coordinator
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Center of Excellence📍 Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Chicago, IL Full Time
Allstate
07/20/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home...
Allstate Chicago, IL Full Time
Sedgwick
06/01/2026  
Leave of Absence Coordinator
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Chicago, IL Full Time
Auto-Owners Insurance
05/09/2026  
Bodily Injury Claims Specialist
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description * Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies,...
Auto-Owners Insurance Peoria, IL Full Time
Allstate
04/11/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...
Allstate Chicago, IL Full Time
Universal Property & Casualty Insurance Company
04/02/2026  
Marketing Representative - Illinois & Wisconsin (Local Only)
Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify):  English & Spanish Right to work:  English  /  Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: Responsible for assisting independent agents by supporting and facilitating the development and implementation of business/marketing plans. Essential Job Functions: Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well Develop and maintain professional and effective agency relationships Train existing agents and new agents on company products and procedures Provide daily feedback regarding agent meetings Gather information regarding the competition's initiatives and strategies...
Universal Property & Casualty Insurance Company IL Full Time
Sedgwick
02/08/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Chicago, IL :   175 W. Jackson Blvd. 12th Fl. Chicago IL 60604   PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due...
Sedgwick Chicago, IL
Sedgwick
01/25/2026  
Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Center of Excellence📍 Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from some of...
Sedgwick Chicago, IL Full Time
Brown & Brown
09/19/2026  
Geographic Sales Leader - Property and Casualty
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Property & Casualty Geographic Sales Leader to join our growing team! This role will be responsible for increasing sales volume and profitability in a dedicated geography and line of business segment through impactful leadership, strategic planning, and ongoing development of new and seasoned producers. How You Will Contribute: Establish a plan for sustainable organic growth, focusing on financial results, new business and customer retention, and talent acquisition and development. Establish, direct, and monitor sales goals and objectives that are aligned with the national practice and regional strategy. Lead, coach, and motivate the sales teams with an unwavering commitment to revenue growth. Partner with national, market and local leadership to regularly evaluate and...
Brown & Brown IL Full Time
Brown & Brown
09/19/2026  
Life & Health Account Executive (Remote Sales)
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a   Life & Health Account Executive (Remote Sales)   to join our growing team .   The  Pearl Insurance Sales Account Executive in this role  is responsible for telephone marketing and sales of insurance products to members/clients. Meets established sales targets and other quality of business factors .   Assist customers with product information and recommendations for the life and health products offered through the Affinity Group. Work with business and marketing units to encourage and promote customer retention.     How You Will Contribute:       Sells insurance products to prospective member/clients by making and receiving telephone calls.   Prospects and produces new life, health, disability, dental and other...
Brown & Brown IL Full Time
Country Financial
09/16/2026  
Auto Service Appraiser Sr- Desk
Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Inspects damaged vehicles and prepares itemized damage appraisals outlining cost of parts, materials, and labor necessary to restore vehicles to their pre-damage condition. Determines if damages are sufficient to declare the vehicle a total loss. How does this role make an impact? - Communicates with vehicle owners to promptly schedule physical inspections of damaged vehicle. - Completes physical inspections of damaged property, when necessary, evaluates damages and prepares written estimates in accordance with applicable policy coverage. Audits/reviews body shop and...
Country Financial Bloomington, IL Full Time

 

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