5 customer service representative i jobs found

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Remote Auto Physical Damage Claim Representative I – Meemic Reports to: Claim Manager I What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking prospective  Claim Representative I  who will handle basic, entry-level claims under close supervision and with a lower level of claim handling authority. The claim handling responsibilities may cover most of the lifecycle of the claim, or focus on an expanded...

The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution.   This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Delivers friendly, efficient customer service in a high-volume environment Accurately captures and enters data into CareMC and other internal systems Demonstrates active listening and communicates clearly to confirm understanding Promotes future use of self-help tools when applicable Maintains consistent attendance and meets quality and productivity standards Additional duties as assigned   KNOWLEDGE & SKILLS: Effective verbal and written communication with...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Assistant Vice President of Multi-Life New Business and Operations. This leader will be responsible leading and optimizing all functions related to Multi-Life operations, including new business processing, customer service, policy administration, account management and service delivery.   This role ensures operational...

Job Description: Job Description: Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Senior Infrastructure Architect II to join our PL Technology Shared Services team. This person should be onsite in our Charlotte, NC or Newport Beach, CA location. As a Senior Infrastructure Architect II, you’ll play a key role in Pacific Life’s growth and long-term success by defining and shaping the global PL infrastructure architecture, and bringing together the expertise of Application / Tech Owners, I&O, and Network in designing and provisioning scalable infrastructure. This includes the development and maintenance of infrastructure standards, NFRs, Blueprints, and Reference Architectures. You will fill a new role that sits in the PL Technology department. Your colleagues will include enterprise architects, engineers, and system...

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do Product Specialists help shape product strategy, lead regulatory and bureau implementations, and partner closely with Pricing, Actuarial, Underwriting, and IT to deliver profitable, market‑leading solutions. This is a highly visible role with real influence over product direction and long‑term growth. Manage the end to end product development lifecycle, from ideation to launch and post launch optimization. Review, manage and monitor adoption and implementation of bureau...