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customer service specialist

1129 customer service specialist jobs found

Sedgwick
12/14/2025  
Remote Customer Service Specialist- Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Remote Customer Service Specialist- Remote SCHEDULE: Sun/Mon/Tues/Wed/Fri 9:30am–6:30pm EST PRIMARY PURPOSE:  To provide exceptional customer support on Sedgwick’s primary temporary housing line by assisting policyholders, adjusters, and partners with housing-related inquiries. This role is responsible for handling inbound calls, processing hotel extensions, supporting billing-related questions, and performing administrative tasks to ensure accuracy, timeliness,...
Sedgwick GA, USA Part Time
Intact Insurance Specialty Solutions
12/12/2025  
Senior Customer Service Specialist - International Bond & Marine Brokerage (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Morristown, NJ, USA Full Time
Pacific Life
12/14/2025  
Customer Service Specialist
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life has a fantastic opportunity for career development with excellent promotional opportunities. We are seeking talented Customer Service Specialists to join our teams in the Consumer Markets Division in our Newport Beach, CA or Omaha, NE offices. A FINRA SIE and series 6 or 7 license is required in this role. All licensed candidates will work...
Pacific Life Newport Beach, CA, USA Full Time
Global Atlantic Financial Group
12/14/2025  
Customer Service Representative - $500 Sign on Bonus
About Global Atlantic  Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com .  Client Care Advocate – Annuities    Start Date: February 23, 2026 Location: Batesville, IN Hourly Rate: Hartford - $17.58 per hour + overtime pay and bonus opportunities Paid Training:    Training lasts approximately 12 weeks Training hours are Monday – Friday,...
Global Atlantic Financial Group Batesville, IN, USA Full Time
EPIC Insurance Brokers & Consultants
12/05/2025  
Insurance Client Service Specialist
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining...
EPIC Insurance Brokers & Consultants Amarillo, TX, USA
EMC Insurance
12/14/2025  
HR Service Delivery Specialist Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **To be considered, candidates must reside in or around the Des Moines, IA metro area** Ready to make HR run smoother, smarter, and more people-focused?  The HR Service Delivery Specialist plays a pivotal role in delivering efficient, compliant, and people-centered HR services. This position supports the execution of core HR functions including team member records management, benefits administration, onboarding, payroll coordination, and policy compliance. The role is designed to streamline HR operations, enhance employee experience, and support strategic workforce initiatives. Essential Functions: Serves as the first point of contact for...
EMC Insurance Des Moines, IA, USA Full Time
JENCAP
12/10/2025  
Accounts Receivable Accounting Specialist Featured
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Jencap  Partners is comprised of our corporate operations and s ervice teams who support our staff i n their commitment to achiev e greatness and exceed the expectations of our agency partners . The goal of corporate functions is to provide the necessary infrastructure, expertise , and services that enable our business to thrive, while also contributing to the overall success, efficiency, and...
JENCAP Springfield, MO, USA
EMC Insurance
12/10/2025  
Risk Control Specialist - WI Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely for candidates who reside in the Milwaukee, Wisconsin ​area** Essential Functions: Completes on-site risk control surveys of highly sophisticated current and prospective policyholders’ operations, including in niche markets Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for...
EMC Insurance WI, USA Full Time
EMC Insurance
12/10/2025  
Executive Large Account Risk Control Specialist - Central Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely with preference for candidates to be located in Milwaukee WI, Minneapolis MN, Des Moines IA, Dallas TX, Kansas City MO, or Chicago IL** Essential Functions: Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts.  Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders. Provides advanced, expert level consultation by completing or...
EMC Insurance IA, USA Full Time
EMC Insurance
12/10/2025  
Executive Large Account Risk Control Specialist - East Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely with preference for candidates to be located in Charlotte NC, Detroit MI or Indianapolis IN** Essential Functions: Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts.  Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders. Provides advanced, expert level consultation by completing or assigning other risk control team members according to...
EMC Insurance MI, USA Full Time
Encova Insurance
12/08/2025  
Senior Commercial Lines Product Manager Featured
The salary range for this job posting is $97,153.00 - $155,445.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an opening for a Senior Commercial Lines Product Manager. We have a strong preference towards candidates who reside within a two to three hour driving range of our office in Columbus, Ohio, but we will consider well qualified candidates who reside in any state where we can hire as seen on our careers page. We are looking for a candidate with significant experience with mid-large account commercial lines underwriting and including time spent in product manager role. This role reports to the Director,...
Encova Insurance Columbus, OH, USA Full Time
Pie Insurance
12/01/2025  
Premium Audit Operations Specialist I Featured
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Premium Audit Operations Specialist I proactively communicates audit results to insureds and agents via email, and coordinates the transition from audit completion to billing, including setting up payment plans and documenting agreements. This role reviews completed audits for content and context to effectively explain premium impacts to customers, while handling routine billing coordination within authority limits. The Specialist also contributes to process improvements by providing feedback and documenting best practices. Strong organizational skills,...
Pie Insurance USA
Central Insurance
11/23/2025  
Senior Software Engineer Featured
Location: Van Wert, OH; Dublin, OH Work Model: Hybrid  Position type: Full time - salary     We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! As a Senior Software Engineer, you will join our personal lines insurance product software engineering team.  You will help deliver key business imperatives while improving scalability and performance of our modern digital platform.  You will love identifying and implementing innovative solutions on a high performing and collaborative team. Key Responsibilities of the Role    Writes code, arch documents, and contributes to policy standards and owns their individual contributions to software...
Central Insurance Van Wert, OH, USA
Central Insurance
11/23/2025  
Software Engineer Featured
Location: Van Wert, OH; Dublin, OH Work Model: Hybrid  Position type: Full time - salary     We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! Billing is one of the most complex and mission-critical domains in our technology stack. Our systems handle massive volumes of usage data, complex account hierarchies, and real-time payment workflows that directly impact customer satisfaction and business performance. We’re looking for a Software Engineer with strong COBOL experience to help us maintain and evolve our mainframe-based billing platform. This isn’t just a maintenance role, it’s a chance to be a key player in a high-impact modernization effort....
Central Insurance Van Wert, OH, USA
Central Insurance
11/23/2025  
Loss Control Construction Specialist Featured
Location: Ohio, Indiana, Michigan Work Model: Remote Position type: Full time - salary We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work. Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   By joining the team as a Loss Control Construction Specialist , you’ll work with policyholders , agents, and company personnel through survey consultations and educational guidance.     How You’ll Make an Impact     Provide training, onboarding, coaching, and quality oversight for any additional l oss c ontrol c onstruction c onsultants (new or existing) within your region Develop, update, and maintain...
Central Insurance MI
Encova Insurance
11/17/2025  
Claims Resolution Specialist, Auto Casualty Featured
The salary range for this job posting is $49,225.00 - $88,210.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Discover a fulfilling role where you'll investigate, evaluate, and settle casualty claims, focusing on auto casualty claims. You'll apply your expertise in claims handling and negotiation within established guidelines, ensuring efficient resolution and client satisfaction. Ideal candidates bring prior experience in auto casualty claims resolution. Join us and make an impact in a supportive and dynamic environment! We are open to hiring candidates who reside in Ohio, Indiana, Kentucky, West Virginia, or Pennsylvania for ease of...
Encova Insurance OH, USA Full Time
EMC Insurance
10/29/2025  
Security Officer Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    Location Requirement:  Des Moines, Iowa Shift Avaliability: 3rd Shift: Wednesday - Saturday, 9:00 PM - 7:30 AM Shift Pay:  Eligable for shift differential pay. With guidance, monitors security cameras and operates electronic protection systems to identify threats and safety concerns. With the support of experienced Security Specialists, manages facility access of all EMC properties for team members, contractors, and visitors. With guidance, assists with foot patrols of building, parking lots, parking ramps, and outside areas of the corporate campus checking for security, safety, or maintenance issues. Shadows experienced...
EMC Insurance Des Moines, IA, USA Full Time
Central Insurance
10/21/2025  
Construction Underwriting Specialist Featured
Location: Texas, Colorado, Oklahoma, New Mexico  Work Model: Remote Position type: Full time - salary   We’re a team of employees passionate about delivering best-in-class customer service and innovation in the industry. We prioritize integrity, relationships, and excellence in all aspects of our work.  Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!  By joining the team as a Construction Underwriting Specialist, you will work with construction producers to produce new business and manage a territory in the large construction space, and provide value added construction services to agencies and their clients.  Key Responsibilities of the Role   Independently manage and grow an assigned territory, consisting of complex, middle market construction accounts, by building strong relationships with agents, underwriting a book of business to maximize...
Central Insurance TX
Central Insurance
10/17/2025  
Loss Control Construction Specialist Featured
Location: Texas, Colorado, Oklahoma, New Mexico  Work Model: Remote Position type: Full time - salary We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work. Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   By joining the team as a Loss Control Construction Specialist , you’ll work with policyholders , agents, and company personnel through survey consultations and educational guidance.     How You’ll Make an Impact     Provide training, onboarding, coaching, and quality oversight for any additional l oss c ontrol c onstruction c onsultants (new or existing) within your region Develop,...
Central Insurance TX
Pie Insurance
10/13/2025  
Partner Specialist Featured
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Partner Specialist serves as a subject matter expert in customer service, billing, and audit work, managing all aspects of the partner policy life cycle with a high degree of independence. This role exists to provide elite-level support to assigned partners, ensuring high-quality service delivery and adherence to established service level agreements (SLAs). Specialists in this position play a critical role in addressing escalations, resolving complex issues, and maintaining strong relationships with partners, contributing to the overall success and efficiency of the...
Pie Insurance USA

 

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