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customer service specialist New Jersey

31 customer service specialist jobs found

Intact Insurance Specialty Solutions
06/12/2026  
Risk Control Technical Specialist (Remote in NJ or Eastern PA)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions NJ Full Time
The Baldwin Group
06/05/2026  
Sales Enablement Specialist, Commercial Risk - Middle Market
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary:  We are seeking a motivated and detail-oriented  Sales Enablement Specialist to join our growing  Commercial Risk Management Group (CRMG)  and dynamic team. This entry-level role is designed for a high-potential individual who will play a key part in...
The Baldwin Group Holmdel, NJ Full Time
NJM Insurance
06/03/2026  
Senior Talent Development Specialist (Hybrid)
General Summary: Talent development is evolving—and so are we. We’re seeking a Senior Talent Development Specialist who brings a forward-thinking approach to building capabilities, leveraging data, and creating engaging learning experiences that drive real behavior change across the organization. Based in our West Trenton, New Jersey corporate office, the Senior Talent Development Specialist partners with HRBPs and business leaders to design and deliver learning and development solutions that help employees reach their fullest potential and cultivate high functioning teams.   Hours : 8:00 a.m. to 4:15 p.m. Monday through Friday with additional hours as required. This is a hybrid position, but the successful candidate will be working 100% on-site in the West Trenton corporate office for the first 90-days during their acclimation to the position. Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority....
NJM Insurance Trenton, NJ Full Time
Markel
06/03/2026  
Associate Claims Examiner
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. As an Associate Claims Examiner, you’ll begin your career learning how to...
Markel Red Bank, NJ Full Time
Markel
06/03/2026  
Associate Claims Examiner
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. As an Associate Claims Examiner, you’ll begin your career learning how to...
Markel Red Bank, NJ Full Time
Berkley
06/01/2026  
Premium Audit Specialist
Company Details W.R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Founded in 2004, Berkley Environmental has underwriting and account executive units in seven regions. Berkley Environmental offers an array of coverages for virtually all classes traditionally known to have environmental liability exposures on both an admitted and non-admitted basis. We provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers’ compensation, along with claim services, providing expertise to meet the unique business needs of our customers.   www.berkleyenvironmental.com   The Company is an equal employment opportunity employer.  Responsibilities The Premium Audit Specialist is responsible for providing the necessary support to the insurance premium audit function, conducting timely quality reviews and...
Berkley Jersey City, NJ
Markel
05/25/2026  
Sr. Claims Examiner
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...
Markel Red Bank, NJ Full Time
Markel
05/12/2026  
Senior Claims Examiner, Medical & Healthcare Claims
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure Medical and Healthcare claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as...
Markel Red Bank, NJ Full Time
AIG
05/08/2026  
Underwriting Specialist, Accident & Health
​ Underwriting Specialist, Accident and Health Join us as an Underwriting Specialist to make more of your specialist expertise and experience. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. The role will work closely with Sales, Claims and Operations, Finance, Legal, Risk and Compliance to help achieve strategic initiatives, which will ensure long-term growth of profits for Accident and Health. How you will create an impact This role is your opportunity to drive profitable...
AIG Parsippany-Troy Hills, NJ Full Time
Markel
05/03/2026  
Underwriting Support Specialist
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is serve as a member of the Binding Property and Casualty underwriting team providing essential administrative and operational support to Markel underwriters and wholesaler brokers. The position will handle day-to-day policy servicing needs, basic underwriting support responsibilities, and provide quality customer service on a consistent basis. The ideal candidate is detail-oriented, highly organized, adept at multitasking, and possesses excellent communication and...
Markel Red Bank, NJ Full Time
Markel
04/28/2026  
Senior Claims Examiner
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...
Markel Red Bank, NJ Full Time
NJM Insurance
04/20/2026  
Insurance Specialist - Personal Lines
Position Title:  Insurance Specialist Department Name:    Personal Lines Location: West Trenton (Ewing Township), NJ General Summary: The primary responsibility of the Insurance Specialist is to accurately underwrite Personal Lines risks while serving as a first line of support to representatives on complex matters.  Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Accurately and effectively underwrite all types of Personal Lines business in all states. Provide support to internal customers regarding complex matters and escalated customer inquiries. Support the department through participation in meetings, projects, and initiatives as assigned. Hours: 9:45 a.m. - 6:00 p.m. Tuesday to Friday, Saturday 8:30-4:45 p.m. (During...
NJM Insurance Trenton, NJ Full Time
Crum & Forster
04/13/2026  
Specialty Analytics Manager - Morristown, NJ
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.     For more information about Crum & Forster,...
Crum & Forster Morristown, NJ Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
03/26/2026  
Underwriting Technical Specialist, Inland Marine
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview Argo Group currently has a challenging opportunity for an Underwriting Technical Specialist, Inland Marine to join our team. The primary purpose of this position is to actively participate in the production underwriting, marketing, and processing of assigned lines of business. May have responsibility over an assigned region or niche area. This is a field-based position working locally in New Jersey supporting the Northeast Region. The primary duties and responsibilities of the role are: Actively participate in the achievement of monthly and annual profitability and production goals and objectives...
BP&C, Shared Services Inc. (American National & Argo Group) NJ Full Time
Brown & Brown
03/26/2026  
Benefits Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Benefits Specialist to join our call center team!    A Benefit Specialist is responsible for the day-to-day servicing of clients. WHAT YOU’LL DO: Be knowledgeable of all products and services offered by Winston. Be knowledgeable of all workflow processes. Respond to all inbound service calls and voicemail messages from customers, according to Call Center Research and resolve complaints to ensure customer retention and satisfaction. Communicate with carriers on behalf of members to obtain and update necessary information. Mail voluntary insurance product brochures, applications, service request forms and claim forms as Respond to inquiries from Benefit Consultants/Enrollers. Keep Account Manager and Customer Service Manager informed of any...
Brown & Brown Manasquan, NJ Full Time
Travelers
03/20/2026  
Sr Litigation Specialist Liability
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Morristown, NJ Full Time
HomeServices Insurance
07/25/2025  
New Business Specialist
New Business Specialist provides support to the sales team when processing client applications across several lines of business. This role needs to ensure questions and applications are answered thoroughly meeting guidelines and compliance standards. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Review each issuance to ensure underwriting guidelines or for compliance purposes. (20%) Enters information into Agency Management System following company guidelines. (20%) Completes processing of application using established guidelines. (10%) Follows up with agent for any trailing documents required by carrier. (10%) Submits and issues new business policies with carriers. (20%) Follows up in agency management system to ensure policy downloaded or was entered correctly to system....
HomeServices Insurance Cherry Hill, NJ Full Time
Intact Insurance Specialty Solutions
06/03/2026  
Business Development Manager - International Bond & Marine - (Hybrid or Remote)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Morristown, NJ Full Time
Travelers
05/28/2026  
Litigation Specialist Liability
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Morristown, NJ Full Time
AXIS
05/28/2026  
Senior Claims Specialist
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS Millburn, NJ Full Time

 

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