29 customer service specialist jobs found

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role?        We are seeking a Direct Bill Specialist in Charlotte, NC with a hybrid work schedule.      ROLE SUMMARY    The  Direct Bill Specialist  will provide day-to-day Direct Bill processing and reconciliation support, principally for Howden US, with a...

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role?        We are seeking a Direct Bill Specialist in Charlotte, NC with a hybrid work schedule.      ROLE SUMMARY    The  Direct Bill Specialist  will provide day-to-day Direct Bill processing and reconciliation support, principally for Howden US, with a...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary The End User Support Specialist I provide end-user support for assigned desktop, mobile devices or telephone systems. They diagnose, troubleshoot and resolve basic and moderate technical problems. The incumbent operates under defined processes and procedures and makes decisions regarding short-term priorities and work activities requiring interpretation of guidelines, policies and procedures. This is an in-office, non-exempt role (8am-5pm, Monday - Friday), with being an optional WFH day in our Greensboro or Raleigh offices. Responsibilities ·        Responsible for basic work assigned from a problem or incident management queue to final resolution. ·...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Summit’s superregional growth...

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.   Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.   Our field team members are located in every state in which we operate.   Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Summit’s superregional growth...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Compensation Analyst II to join our HR Compensation team in Newport Beach, CA or Omaha, Nebraska (hybrid work schedule).   As a Compensation Analyst II , you’ll play a key role in Pacific Life’s growth and long-term success by support the successful administration and execution of the Company's compensation programs by maintaining compensation and job architecture data, administering Workday compensation processes, supporting annual compensation activities, and ensuring data integrity, compliance, and operational excellence. Deliver reporting, analytics, market data support, and project execution that enable informed compensation decisions, drive process improvements, and support key compensation initiatives, including Workday optimization and job architecture...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American has been providing surety bonds for 100 years. We are known for expert underwriting, solid financial strength, market leadership and creative solutions to bonding needs. We are one of the top surety companies in the United States. Bonds - Great American Insurance...

Job Description: Already registered? Bring your Series 6 or 7 to a role where you can make a greater impact.  Pacific Life is hiring Registered Financial Services Representatives in Charlotte, NC to serve as a trusted resource for policyholders and financial professionals navigating meaningful financial moments. This is a fully inbound role — no cold calling, no sales quotas, no book of business to maintain. Just meaningful work, a structured environment, and a clear path forward. Registered candidates move to our hybrid schedule immediately - in office one day a week. At Pacific Life, Registered Financial Services Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they’re often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:   At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise. With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.  Now you know about us, but who are you? You are likely someone who...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Employee Benefits Specialist to join our growing team in Greensboro, NC . The purpose of the Employee Benefits Specialist is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is assisting the Benefits Relationship Manager in the servicing of the benefit consulting responsibilities for our customers . Applying technical expertise to retain customers and administer marketing and renewal functions. How You Will Contribute Support a team of Benefits Relationship Managers. Basic level of compliance, benchmarking, renewal & marketing, reporting & analytics and able to perform these functions with little guidance. Aid with onboarding new customers by gathering necessary documents, then reviewing...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Key Responsibilities Annual Compensation Cycle — Configuration and Execution Execute and validate pre-launch configurations for the annual compensation cycle across all active processes and eligible populations, reflective of business requirements and in partnership with stakeholders in Compensation and People Operations. Generate and update configurable grids, compensation matrices, comp review templates, comp review options, associated security rules, plan profiles, and scorecard configurations prior to cycle launch. Execute plan rollouts and removals for eligible populations, validating accuracy across tenants prior to production promotion. Collaborate with People...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 5321 Red Tip Road Fayetteville , NC 28314 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts. If you are ready to start working in a fun & exciting environment while making a difference, then apply to join our team...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts. If you are ready to start working in a fun & exciting environment while making a difference, then apply to join our team...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts. If you are ready to start working in a fun & exciting environment while making a difference, then apply to join our team...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 1740 Flat River Drive Charlotte, NC 28262 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance specials,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   Cary, NC (On-site) - Kildaire Branch Position Schedule/Shift:   Monday - Friday 8:30am–6pm ET (One Rotating Saturday a month working 9:00am - 1:00pm)  Position Summary   Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth.  Key Responsibilities   Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings.  Lead Generation & Promotions: Generate leads, share travel and insurance specials, provide travel information,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 3750 East Franklin Boulevard Gastonia, NC 28056(This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 11338 North Community House Road Charlotte, NC 28277 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,  adjustments  and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.     Key   Responsibilities :     General Service Tech:    Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection    Performs general automotive maintenance and repairs    Test drive...