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customer service specialist Wisconsin

61 customer service specialist jobs found

Acrisure
03/22/2026  
Inbound Sales Specialist
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking an inbound sales specialist to join our growing team. This role is a great opportunity for someone who enjoys working with people, has an interest in sales, and is looking to build a long term career in the insurance industry. This position primarily...
Acrisure Janesville, WI, USA Full Time
Sentry
03/20/2026  
Claims Representative Entry Level-Commercial Auto and Equipment
Join our Commercial Auto team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...
Sentry Stevens Point, WI, USA Full Time
Sentry
03/20/2026  
Bartender-PJ's
Responsible for providing a positive, energetic and friendly bar experience to all guests Our friendly team at PJ’s is looking to add energetic and experienced Bartenders with knowledge of contemporary cocktails, beer, and wine and we want you to join us. We’ll provide the training you need and the positive environment you deserve. Apply today to come work at one of the most popular restaurants in central Wisconsin! What You’ll Do To create a positive experience for our guests, you’ll: Provide outstanding customer service to all customers and promote a positive image of Sentry facilities. Prepare and serve beverages in a high-volume atmosphere. Receive and serve food orders taken at the bar. Record all sales and collect money for payment and is responsible for guest checks. Maintain the cleanliness of the bar area. What it Takes   Age requirement of 21+ required High School Diploma or equivalent work experience. Previous bartending...
Sentry Stevens Point, WI, USA Part Time
Sentry
03/20/2026  
Golf Course Food & Beverage Attendant
In this role you would be responsible for providing guests with friendly and efficient food & beverage service on the golf course. Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor. We’re currently looking to fill Golf Course Food & Beverage Attendant openings for the upcoming 2026 golf season. Apply today and spend your days on one of the finest parkland courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf industry and customer service! If you think you are a good fit, we would love to hear from you.   What You’ll Do As a Golf Course Food & Beverage Attendant at SentryWorld, you will be a key piece in our guest’s experience. To ensure our guest’s expectations are exceeded, you’ll: Provide a prompt and convenient method for guests to obtain food and beverage items while on the course. Serve...
Sentry Stevens Point, WI, USA Full Time
American Family Insurance
03/20/2026  
Associate Business Compliance Specialist (Hybrid)
As an Associate Business Compliance Specialist, you will provide a full range of compliance advice and services with specialist knowledge in support of American Family Life Insurance Company. As part of your work, you will manage our administrative processes and knowledge resources such as mailboxes and our SharePoint site. This work allows our company to continue showing up when it matters most and in a person’s darkest time. As a member of the Compliance Team you will have the opportunity to work many different people and areas throughout the enterprise giving you exposure to large network of colleagues to help build your career. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Phoenix, AZ 85034. Position Compensation Range: $52,000.00 - $77,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your...
American Family Insurance Madison, WI, USA Full Time
Jewelers Mutual
03/20/2026  
Claims Specialist
Summary: Responsible for adjudicating PL, CL, Shipping and CarePlan claims as assigned.  The claims specialist also assists with administrative duties for the department, helping the team effectively negotiate and resolve claims in a timely manner and in accordance with established good faith handling procedures.     A secondary responsibility within this role is to provide support to the Jewelry Recovery Specialist with salvage related documentation including salvage-related invoices, payments, and recoveries. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously...
Jewelers Mutual Neenah, WI, USA Full Time
Sentry
03/19/2026  
Banquet Server (Full-Time)
Our team is proud to host events both large and small including social celebrations, corporate meetings and retreats and golf outings The SentryWorld Private Events & Banquet team is seeking Full-time Banquet Servers to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Server you will: Ensure proper set-up of tables and bars in assigned meeting room according to Banquet Event Order Deliver and serve food and beverages, including, but not limited to meals, condiments and accompaniments. Ensure guest satisfaction by monitoring guests needs on a continuous basis Promptly remove dishes from tables at conclusion of meal period and delivers to stewarding area Open and serve wine or alcoholic beverages as directed....
Sentry Stevens Point, WI, USA Full Time
Sentry
03/19/2026  
Banquet Server (Part-Time)
Our team is proud to host events both large and small including social celebrations, corporate meetings and retreats and golf outings. The SentryWorld Private Events & Banquet team is seeking Part-time Banquet Servers to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Server you will: Ensure proper set-up of tables and bars in assigned meeting room according to Banquet Event Order Deliver and serve food and beverages, including, but not limited to meals, condiments and accompaniments. Ensure guest satisfaction by monitoring guests needs on a continuous basis Promptly remove dishes from tables at conclusion of meal period and delivers to stewarding area Open and serve wine or alcoholic beverages as directed....
Sentry Stevens Point, WI, USA Part Time
American Family Insurance
03/19/2026  
Lead Business Systems Consultant
This position will be responsible for leading the ideation, conceptualization, prioritization, and initiation for future system use and enhancements. Works with technology areas to clarify business requirements where needed and assists in the development of the test strategy and plan for large and complex projects. This position will oversee the research on complex system issues and coordinates resolution. Research and evaluate business system application developments and technologies within the insurance industry and business markets that are relevant to the business and future business strategy. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Conducts advanced data analysis with the ability to query enterprise-scale databases and problem solving with the use of data from...
American Family Insurance Madison, WI, USA Full Time
American Family Insurance
03/19/2026  
Manager, Adjusting Services Specialty Liability Claims (Primarily Home)
Provide leadership and management direction of a claim adjusting team. Claim adjusting teams investigate and maintain property/casualty claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. May work in the field or central location. Directs conformity with the terms of each policy and in compliance with applicable laws, regulations, established standards, and procedures of the company. You will report to the Adjusting Services Senior Manager. In this primarily home-based role must be proximate to one of our office locations in Phoenix, AZ; Boston, MA; Madison, WI; St. Joseph, MO; Keene, NH; Denver, CO or Minneapolis, MN; Atlanta, GA. #LI-Remote Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities •Create a collaborative,...
American Family Insurance Madison, WI, USA Full Time
TruStage
03/19/2026  
Senior Underwriter Bond, D&O, Tech E&O (Hybrid)
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The Commercial P&C Insurance Underwriter—specializing in Fidelity Bond, Directors & Officers (D&O), and related management liability coverages—is responsible for evaluating, pricing, and underwriting complex risk exposures for financial institutions. Success in this role requires strong technical expertise in D&O and Errors & Omissions (E&O)...
TruStage Madison, WI, USA Full Time
AAA - Auto Club Group (ACG)
03/17/2026  
Life Insurance Specialist - Onalaska, WI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1,000 paid after 30 days of employment, $1,500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay 25,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  ·...
AAA - Auto Club Group (ACG) Onalaska, WI, USA Full Time
TruStage
03/16/2026  
Underwriting Specialist III (Hybrid)
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The Specialist III, Operations Underwriting provides technical expertise to credit unions by servicing commercial property and casualty coverage requests including referrals from Operations Underwriting Specialist I’s when needed and acts as an insurance consultant to both internal and external customers.  The Operations Underwriting Specialist III utilizes...
TruStage Madison, WI, USA Full Time
NGL - National Guardian Life Insurance Company
03/16/2026  
Customer Solutions Specialist I (Hybrid - In Office 10 days/Month)
We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...
NGL - National Guardian Life Insurance Company Madison, WI, USA Full Time
TruStage
03/13/2026  
Technical Services Analyst I - Hybrid
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Summary:   The Technical Services Analyst 1 is responsible for providing technical expertise and professional support in the areas of reporting, maintenance, procedures, auditing, and training related to the lifecycle management of End User Technology equipment. The position does not include supervisory responsibilities and is structured as a hybrid role that...
TruStage Madison, WI, USA Full Time
American Family Insurance
03/11/2026  
Genesys Cloud Services Specialist (Hybrid)
Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Genesys Cloud Services Specialist collaborates with others in the division to provide and maintain applications that meet business needs. You will assist and collaborate in analyzing high impact business requirements and problems using expert business and systems knowledge. You will report to the Senior Manager, Technology Services. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Madison, WI 53783 Primary Accountabilities You will troubleshoot problems with supported applications and ensure problems are resolved to client satisfaction. You will provide alternatives for solving identified system problems. You will provide vendor system support and maintain vendor relationships. You will...
American Family Insurance Madison, WI, USA Full Time
Berkley
03/11/2026  
Property Claims Specialist - Wisconsin
Company Details   We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers. Responsibilities This position will be responsible for the investigation, evaluation, and adjustment of claims for a dedicated program handling municipal property claims in the State of Wisconsin. The position will help with the underwriting of new potential insureds on an ad hoc basis which may require the use of a drone. Interview insureds, witnesses, and others as appropriate. Inspect property damage....
Berkley Appleton, WI, USA
Sentry
03/10/2026  
Host/Hostess at PJ's
SentryWorld PJ’s is seeking an energetic and enthusiastic Host/Hostess. As a host you would be responsible for greeting, welcoming and seating all guests on a timely and courteous basis PJ's at SentryWorld is seeking an energetic and enthusiastic Host to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service. Apply today and come work at one of the most popular restaurants in central Wisconsin! What You’ll Do As a Host/Hostess, you will: Graciously greet guests, escort them to their table, and provide menus Assist management in maintaining details of the restaurant atmosphere Manage seating chart and monitor restaurant activity to determine seating and dining flow Manage restaurant waiting list during high volumes to accurately establish waiting times Assist fellow team members with side work including, but not limited to, cleaning and...
Sentry Stevens Point, WI, USA Part Time
NGL - National Guardian Life Insurance Company
03/10/2026  
Senior Claims Specialist
We are adding a Senior Claims Specialist   to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With...
NGL - National Guardian Life Insurance Company Madison, WI, USA Full Time
Sentry
03/09/2026  
Door Attendant
Responsible for greeting and opening doors for guest upon their arrival and departure from the Inn at SentryWorld. At the Inn at SentryWorld, we focus on the guest experience.  As the Door Attendant, you’ll be the first person our guests meet. With a welcoming demeanor, you’ll welcome and escort our guests and help transport their luggage to and from their accommodations.   What You'll Do Greet and open doors for guests upon their arrival to The Inn at SentryWorld. Transport guest’s luggage to and from their vehicles, rooms, and bell attendant station upon arrival/departure. Promote SentryWorld amenities to help ensure a positive guest experience. What it Takes Age requirement of 18+ required High school diploma or equivalent work experience Excellent customer service skills and a professional demeanor Ability to communicate effectively Comfortable working in a fast-paced environment Ability to lift up to 50 pounds as needed Ability to work nights,...
Sentry Stevens Point, WI, USA Part Time

 

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