28 customer service specialist jobs found

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Commercial Lines Account Specialist to join our growing team in Madison, WI.   The Commercial Lines Account Specialist is an integral position in the production and service team. In this role, you will provide support for your production team and perform hands-on work with each account to ensure your team’s success. Your organization, tasks, and personal presentation have a direct impact on your team’s performance. Your team will count on you for accuracy, efficiency, and composure.   How You Will Contribute: Supports Account Managers, Producers, and other internal employees to ensure ARMR client expectations and standards are upheld  Processes changes, as needed, checking for consistency and documenting in ARMR’s management system (Applied Epic)  Builds...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Commercial Lines Account Specialist to join our growing team in Madison, WI.   The Commercial Lines Account Specialist is an integral position in the production and service team. In this role, you will provide support for your production team and perform hands-on work with each account to ensure your team’s success. Your organization, tasks, and personal presentation have a direct impact on your team’s performance. Your team will count on you for accuracy, efficiency, and composure.   How You Will Contribute: Supports Account Managers, Producers, and other internal employees to ensure ARMR client expectations and standards are upheld  Processes changes, as needed, checking for consistency and documenting in ARMR’s management system (Applied Epic)  Builds...

In this role, you will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner. At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming and our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team. As our Full-time Front Desk Attendant, we’ll count on you to create an exceptional first impression and luxury experience for all our guests What You’ll Do As a Front Desk Attendant, you will: Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room. Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and special promotions. Assist...

Our Event and Meeting Planners provide effective project management support of meetings and events. What You'll Do   Develop and implements all aspects of small to medium-size events and meeting planning requirements.  Work directly with a Lead Planner on tasks pertaining to the event. Ensure timely and effective implementation of all operational aspects of a meeting or event. Create program documentation to include agendas, event portfolios, overviews, budgets and proposals. Meet with business leadership to understand specific events and meeting needs. Presents basic to moderately complex event plans and outcomes to the business, including executives, ensuring a clear understanding on how their vision is being supported. Provide regular updates to business stakeholders on event progress Researches and responds to event related issues as they arise. Participate in planning and scheduling to establish deadlines and ensure the timely completion of independent tasks, short...

The Host/Hostess is responsible for greeting, welcoming and seating all guests on a timely and courteous basis PJ's at SentryWorld is seeking an energetic and enthusiastic Hosts (Less Than 20 hours and On-call) to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service.    Apply today and come work at one of the most popular restaurants in central Wisconsin!   What You’ll Do   As a Host/ Hostess , you will:   Graciously greet guests, escort them to their table and provide menus    Manage seating chart and monitor restaurant activity to determine seating and dining flow   Manage restaurant waiting list during high volumes to accurately establish waiting time estimates for guests   Address any issues/complaints from guests and offer...

Are you an accounting professional who values accuracy, organization, and getting the details right? R&R Insurance Services is looking for an Accounts Payable Specialist to support vendor transactions, account reconciliations, commission accounting, and other essential financial processes. This role is a strong fit for someone who works carefully, takes ownership of their responsibilities, and looks for solutions when something does not add up. What You’ll Do Review and verify vendor invoices, statements, and company charges Assign appropriate general ledger accounts and code invoices in AMS360 Prepare payment vouchers and issue checks Manage agency rent payments Reconcile credit card and electronic funds transfer statements Verify sales and use tax on vendor invoices is correct Process employee expense reimbursements Track company sponsorships and charitable donations Enter direct-bill commission statements into AMS360 and verify commission...

Administer specialty insurance programs, service insureds, process requests, and coordinate monthly updates with John Deere. The role will be staffed at our Sentry Home Office in Stevens Point, WI following the hybrid work model. This role is NOT available for remote work.     What You'll Do   Respond to a variety of customer calls including, but not limited to coverage questions, quotes for new/additional coverages, policy change, cancellation and loss run requests and billing questions. Maintain agent appointments, distributes agent materials and generates agent commission reports. Create, analyze & distribute statistical spreadsheets for John Deere programs. Reports are provided to Direct Writer management for the purposes of review and evaluation of supported programs. Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise. Reconcile and balance financials...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts. If you are ready to start working in a fun & exciting environment  while making a difference, then apply to join our team...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

The Library is looking to add an On-call Line/Grill Cook to the team. We are looking for people like you who are curious, hardworking, and always looking to improve. The Inn at SentryWor ld, is seeking an experienced and enthusiastic On-call Line /Grill Cook I to join our team . In this role, you will be responsible for preparing and serving our restaurant and room service guests, maintaining cleanliness in assigned kitchen space and partnering with other team members to deliver exceptional service .   Our culinary team strives to combine modern techniques with local and seasonal products . If you have a passion for the culinary arts and an interest in growing your career in the culinary field, we invite you to submit your application!   What You’ll Do   As a Line/Grill Cook I, we entrust in you to be a leader in the operation and have a passion for training other...

Oversees outfitter desk providing guests with rentals and recommendations on recreational activities, services, dining, and other local amenities. At the Inn at SentryWorld, we focus on the guest experience. We’re looking for a Full-time Outfitter Attendant, who’ll assist guests with rentals and suggestions on recreational activities, dining, and local events. You’ll be the premier person to connect our guests with a great local experience. What You’ll Do   As a n Outfitter Attendant , you will:   Greet every guest and server as the primary contacts for guests interested in learning more about our SentryWorld facilities while exhibiting courteous manners in accordance with Sentry Services Standards   Increase guest utilization of SentryWorld facilities by promoting our services, activities, and amenities.    Assist guests in the Outfitter and answer questions regarding...

Responsible for greeting and opening doors for guest upon their arrival and departure from the Inn At the Inn at SentryWorld , we focus on the guest experience .   As the Door Attendant, you’ll be the first person our guests meet. With a welcoming demeanor, you’ll welcome and escort our guests and help transport their luggage to and from their accommodations .      What You'll Do   Gre e t and open doors for guests upon their arrival to The Inn at SentryWorld.   T ransport guest’s luggage to and from their vehicles, rooms, and bell attendant station upon arrival/departure.    Promote SentryWorld amenities to help e nsure a positive guest experience.   Maintains working knowledge of Sentry Services facilities and hours of operation, as well as local information to respond to guest questions     What it Takes   Age requirement of 18+...

We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...

Lead claims associates to drive compliant, timely resolutions, expense control, and superior customer service. Govern settlement authority and direct staff training. What You’ll Do: As the  Director of Casualty Claims - Commercial Lines , you’ll serve as a leader of leaders, providing strategic and operational direction to a large team of leaders and claim associates within our casualty claim environment. In this critical role, you will drive comprehensive claim strategies for complex exposures—including Commercial Auto, Transportation Trucking, General Liability (premises and product liability), and other commercial liability scenarios—with a sharp focus on bodily injury evaluation, effective negotiation and settlement, and robust litigation strategies to serve and defend our policyholders. In addition, you will… Lead and Develop Leaders:  Provide strategic oversight and mentorship to your management team, fostering a high-performing culture centered on continuous...

Launch Your Career in Insurance Looking for a career where you can learn, grow, and make an impact from day one? At R&R Insurance, our Support Specialists are the foundation of our client service teams. This is an excellent opportunity for someone early in their career who enjoys helping people, thrives in a fast-paced environment, and wants to build a long-term career in the insurance industry. You'll receive hands-on training, work alongside experienced professionals, and gain exposure to the systems, products, and processes that keep one of Wisconsin's largest independent insurance agencies running. If you're curious, organized, and eager to learn, we'll teach you the rest. What You'll Do As a Support Specialist on our Personal Lines team, you'll provide behind-the-scenes support that helps our Account Managers deliver an exceptional client experience for individuals and families. Along the way, you'll develop valuable insurance knowledge while learning how...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this role is to provide comprehensive administrative and operational support to the insurance business unit, the Product Services Group. This role is responsible for managing daily servicing activities, coordinating workflows, and ensuring consistent delivery of high quality support across core operational functions. What You’ll Do Utilize service management system to track open issues and resolve incidents timely Perform agency and user system maintenance Provide...

Job Description: We are looking to add a Sr. Client Service Consultant to join our Property Casualty team in Madison, WI . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Take ownership and lead accounts by servicing the largest and most complex accounts; Client Service Specialist and Client Service Consultant support dependent upon account size. Demonstrates exceptional customer service and operates as an effective partner with clients to include, but not limited to: Market renewal policies and negotiate with insurance company underwriters; Reviews insurance in place and assesses future needs of client; Evaluates and recommends insurance options for clients; Maintains an awareness of complex or significant claims situations and assists in claims process management as requested, to ensure client claim issues are...

In this role, you will work hand in hand with Business partners to document and file our products with state DOIs, as well as to help build systematic underwriting rules. As one of the largest mutual insurance companies in the US, Sentry is committed to offering coverage at a competitive price and providing outstanding service and support. To offer our customers competitive products and outstanding service it takes an effective team. This is a great opportunity to start or grow your career, while taking on new challenges to develop professionally. Bring your strong curiosity, multi-tasking skills and a “can do” attitude to this opportunity. This position can be filled as a Product Analyst or Associate Product Analyst based on the selected candidate’s related skills and experience. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do As an  Associate Product Analyst,  you’ll support our business through the...

We are adding a Operations Team Lead to our team!   This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for...

Summary The Web & Digital Marketing Intern gains hands-on experience on the search, website, and AEO side of Jewelers Mutual's Marketing/Digital Experience team. This role supports website content publishing, SEO and AEO fundamentals, and analytics reporting under the direction of the Digital Marketing Specialist. It is designed as a learning pathway into web-focused digital marketing careers: CMS management, technical SEO, AI/LLM search optimization (AEO), and data-driven decision-making.  This is a developmental role that builds toward greater ownership over time. The primary goal is to build fluency in the tools and workflows that support strategic web/SEO decisions, with structured opportunities to present learnings and take ownership of a defined project by the end of the term.  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted...