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customer service team lead California

164 customer service team lead jobs found

Flagstar Bank
10/10/2026  
Branch Banking Client Consultant II
Position Title Branch Banking Client Consultant II   Location Victorville, CA 92395   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB   RESPONSIBILITIES     Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team...
Flagstar Bank Victorville, CA Full Time
Sedgwick
10/10/2026  
Claims Team Lead - Workers Compensation (Dedicated Client) | Concord, CA
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Team Lead - Workers Compensation (Dedicated Client) | Concord, CA Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.  Deliver innovative customer-facing solutions to clients who represent virtually every industry and...
Sedgwick Concord, CA Full Time
Allstate
10/10/2026  
Property Adjuster - Field Estimating San Diego, CA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    San Diego, CA As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your...
Allstate San Diego, CA Full Time
Mercury Insurance
10/08/2026  
Manager, Agent Experience Strategy & Growth
Overview Position Summary:   We are seeking a dynamic, strategic, and collaborative Product Manager, Agent Experience to join our Sales Experience team. This full-time role will be instrumental in harnessing Voice of Agent (VoA) feedback, behavioral data, and operational insights to design, prioritize and drive initiatives that deepen agency relationships and grow Mercury's share of each independent agency's book of business over time.   The successful candidate will possess relationship building skills, project and program management experience, and a passion for elevating the agent experience across the independent agent lifecycle. As a Product Manager, you will work independently and collaborate closely with cross-functional teams including Sales, Experience, Product, Technology, and Underwriting. You will be responsible for turning the agent experience insights you collect from a wide variety of sources into prioritized, measurable initiatives that...
Mercury Insurance CA
Mercury Insurance
10/08/2026  
Property Adj Large Loss
Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!   Mercury Insurance’s Property Large Loss Adjusters are trusted experts who show up for policyholders during some of the most challenging moments of their lives — bringing deep  expertise , empathy, and decisive action to complex property claims.  In this senior-level remote and field-based role you will operate with a high degree of independence to investigate, evaluate, and resolve sophisticated homeowner  and potentially commercial  property claims, making a meaningful impact on both the customer experience and the integrity of Mercury’s claims operation. If you are a seasoned property claims professional who thrives on complexity, values autonomy, and is energized by the opportunity to lead from the field, this is the role for you.   As a Property...
Mercury Insurance CA
Pacific Life
10/08/2026  
Data Analytics Director
Job Description:   Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.   We’re actively seeking a talented Director of Data Analytics to join our team in our Charlotte, NC: Omaha, NE or Newport Beach, CA office. Relocation Assistance may be provided.   The Director of Data Analytics is accountable for setting and executing the Operations Data Analytics strategy for a department-level analytics function supporting multiple related...
Pacific Life Newport Beach, CA Full Time
COVU
10/08/2026  
Commercial Licensed Insurance Agent
Join our team as a Commercial  Licensed  Insurance Agent! Are you an experienced commercial insurance agent ready to take your career to the next level? Whether it’s from a coffee shop, seaside, or the comfort of your own home, we offer the flexibility , support , and growth opportunities you’ve been looking for. We’re seeking driven, licensed professionals to join our growing team in a full-time, fully remote role as a Commercial Licensed Insurance Agent  at COVU. This is your opportunity to connect with clients across the country and to be a part of an innovative company. If you're a go-getter with a passion for helping businesses protect what matters most, we'd love to hear from you. Our Commercial Licensed Insurance Agents are responsible for: Managing and nurturing client accounts; Providing exceptional customer service; Understanding insurance products and policies; Effective communication; and Driving sales to meet revenue targets....
COVU Remote (Redwood City, CA) Full Time
ICW Group
10/07/2026  
Managing Attorney WC Litigation
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external...
ICW Group San Diego, CA Full Time
GEICO
10/06/2026  
Senior Software Engineer - Full Stack
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Position Summary We are seeking an accomplished Senior Full Stack Software Engineer to help design and deliver modern digital claims experiences for customers and associates. This role spans web, mobile, and backend development across...
GEICO Palo Alto, CA Full Time
GEICO
10/06/2026  
Staff Applied Research Scientist - Fraud Detection
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Job Title: Staff Applied Research Scientist – Fraud Risk Modeling   We are seeking a highly experienced and strategic Staff Applied Research Scientist to lead the technical architecture and delivery of AI solutions that span multiple...
GEICO Palo Alto, CA Full Time
The Hanover Insurance Group
10/05/2026  
Sr California Workers Compensation Adjuster
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Compensation Lost Time Claims department is seeking a Senior Workers Compensation Adjuster for the California team. This is a Full-time/Exempt role with a fully remote schedule.   POSITION OVERVIEW: The Senior Workers Compensation Adjuster is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal and external experts, including legal counsel and technical specialists, to ensure thorough claim evaluation and resolution. Key responsibilities...
The Hanover Insurance Group Roseville, CA
The Hanover Insurance Group
10/05/2026  
Sr California Workers Compensation Adjuster
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Compensation Lost Time Claims department is seeking a Senior Workers Compensation Adjuster for the California team. This is a Full-time/Exempt role with a fully remote schedule.   POSITION OVERVIEW: The Senior Workers Compensation Adjuster is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal and external experts, including legal counsel and technical specialists, to ensure thorough claim evaluation and resolution. Key responsibilities...
The Hanover Insurance Group Roseville, CA
Nationwide
10/05/2026  
Sr. Retirement Specialist (Government/Public Sector)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support the State of CA plan for our Retirement Solutions team. Living in or around the city of Bakersfield, CA or in a surrounding county is strongly preferred. The role will require travel and includes a company vehicle and gas card, but only 1-2 overnight trips per month on average. This is an F.SD85 band role. #LI-COLE   Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire...
Nationwide CA Full Time
Acrisure
10/03/2026  
Sr. Account Manager
Job Description About Acrisure     A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.        In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.       About The Role   The Commercial Lines Large Account Manager will have a primary responsibility for policy maintenance and service of an assigned portion of accounts. Maintain a high level of client retention by...
Acrisure Costa Mesa, CA Full Time
Mercury Insurance
10/02/2026  
Claims Specialist II
Overview Preference will be given to candidates located in Arizona or Nevada.    Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!   Training  consists of 8 weeks of paid training.   Monday through Friday from 8:00am-4:45pm PST . After training we offer a fixed schedule of 40 hours per week  Monday through Friday from 8:00am-4:45pm PST . Geo-Salary Information An in-person interview may be required during the hiring process   For positions that work remotely or in a hybrid work-from-home environment, team members must maintain reliable high-speed internet service that supports day-to-day job responsibilities. At a minimum, internet service must provide 25 Mbps download speed. Team members are responsible for maintaining internet connectivity sufficient to perform their role...
Mercury Insurance CA
Flagstar Bank
10/02/2026  
Branch Banking - Client Consultant II
Position Title Branch Banking - Client Consultant II   Location Victorville, CA 92395   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute...
Flagstar Bank Victorville, CA Full Time
Allstate
10/02/2026  
Bodily Injury Adjuster - Represented/Litigation, Complex/Severe - CA, NW & SW States (Remote)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Job Description Summary A day in the life of a Represented/Litigation Adjuster, and what it takes to do the job: The individual selected for this role will join a team who primarily handles claims in the following states: California and Northern and Southern West Coast states. As a Complex/Severe Represented/Litigation adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the...
Allstate CA Full Time
Freeway Insurance Services America
10/01/2026  
Store Manager (Sales, Customer Service)
Pay Range: $55000 - $120000 / year** Sign-On Bonus Opportunity of up to $4,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company:...
Freeway Insurance Services America Los Angeles, CA Full Time
Freeway Insurance Services America
10/01/2026  
Store Manager (Sales, Customer Service)
Pay Range: $55000 - $120000 / year** Sign-On Bonus Opportunity of up to $4,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company:...
Freeway Insurance Services America Ventura, CA Full Time
Freeway Insurance Services America
10/01/2026  
Store Manager (Sales, Customer Service)
Pay Range: $65000 - $120000 / year** Sign-On Bonus Opportunity of up to $4,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company:...
Freeway Insurance Services America Redwood City, CA Full Time

 

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