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customer service team lead North Carolina

115 customer service team lead jobs found

AAA - Auto Club Group (ACG)
06/22/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .   Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Asheville, NC Full Time
AAA - Auto Club Group (ACG)
06/22/2026  
Insurance Sales Agent - Winston Salem, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses o    Average annual earnings $57,000-$87,000+ o    Unlimited commission potential ·          Elevated commission payout (first 15 months) o    Supplemental Pay paid monthly ·          Additional $200/week for months 0-2 ·          Additional $150/week for months 3-4 ·...
AAA - Auto Club Group (ACG) Winston-Salem, NC Full Time
The Hanover Insurance Group
06/19/2026  
Sr Underwriting Specialist Sales, Middle Market
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Charlotte, NC territory .   This is a Full-time, Exempt role.   This is a Hybrid position.     Position Overview/Summary: Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate...
The Hanover Insurance Group Charlotte, NC
The Hanover Insurance Group
06/19/2026  
Sr Underwriting Specialist Sales, Middle Market
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Charlotte, NC territory .   This is a Full-time, Exempt role.   This is a Hybrid position.     Position Overview/Summary: Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate...
The Hanover Insurance Group Charlotte, NC
CSI
06/18/2026  
Sr. Director, Product Management, Money Movement
Job Description: CSI is seeking a strategic and forward-thinking Senior Director of Money Movement Product Strategy to lead the vision, architecture, and competitive positioning of our end-to-end payments portfolio. This role will shape how we deliver modern, scalable, and compliant money movement solutions across all major payment rails. This leader will partner closely with product, engineering, and executive stakeholders to translate market insights and regulatory trends into long-term product strategies that drive growth, innovation, and operational excellence. What You’ll Do Define Product Strategy & Vision Develop and own the long-term strategy for CSI’s money movement portfolio across ACH, Wire, RTP, FedNow, P2P, and international payments Align product direction with company growth goals, market trends, and evolving regulatory requirements Identify opportunities to enhance capabilities, enter new segments, and differentiate CSI’s offerings...
CSI NC Full Time
AAA - Auto Club Group (ACG)
06/16/2026  
Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .     Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
06/16/2026  
Insurance Sales Agent - Fayetteville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses ·         Average annual earnings $57,000-$87,000+ ·         Unlimited commission potential o   Elevated commission payout (first 15 months) ·         Supplemental Pay paid monthly o   Additional $200/week for months 0-2 o   Additional $150/week for months 3-4 o   Additional $100/week for months 5-6 ·         New Hire On-Pace Bonus  ·...
AAA - Auto Club Group (ACG) Fayetteville, NC Full Time
Dual North American - Howden Group Holdings
06/16/2026  
Cash Allocation Specialist
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Cash Allocation Specialist Location: Hybrid in Charlotte, North Carolina Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits...
Dual North American - Howden Group Holdings Charlotte, NC Full Time
Acrisure
06/14/2026  
Payroll Territory Sales Manager
About Auris   Auris is   the payroll and HR partner built for small and medium-sized   b usiness   who   c an’t   afford to get it wrong. Trusted by over 50,000   b usiness   nationwide, Auris pairs easy-to-use t echnology with   real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business.   Acquir ed   by Ac risure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.     Job Summary   Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to   ultimately close   deals within a fast sales cycle. As a Field Sales Representative   you   will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities...
Acrisure NC
AAA - Auto Club Group (ACG)
06/12/2026  
Insurance Sales Agent - Wilmington, NC (Oleander)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. $2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application. What we offer: Competitive base pay +...
AAA - Auto Club Group (ACG) Wilmington, NC Full Time
USAA
06/10/2026  
Director, Strategy & Innovatioin
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Director within the Strategy & Innovation organization, you will play a critical role in shaping the strategic direction of the USAA Federal Savings Bank and Member Value organization. You will partner with executive leadership to define long-term strategy, solve complex business challenges, and drive alignment across...
USAA Charlotte, NC Full Time
Guardian
06/10/2026  
Sales Support Associate II
The Sales Support Associate II at The Guardian Life Insurance Company of America plays a vital role in enabling the sales team's success by providing comprehensive administrative, analytical, and operational support, contributing to efficient sales processes and superior customer service. You will * Actively listen to internal and external stakeholders to understand needs and provide appropriate solutions and support. * Apply analytical acumen to identify trends, interpret data, and propose solutions for sales process optimization. * Contribute to and implement business process improvements to enhance efficiency and effectiveness within sales operations. * Provide coaching and guidance to new team members or less experienced associates on sales support procedures and best practices. * Engage in collaborative negotiations with various departments to resolve issues and achieve mutually beneficial outcomes. * Utilize CRM applications proficiently for data entry, tracking,...
Guardian NC Full Time
Arch
06/10/2026  
Senior NOC Engineer
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Senior NOC Engineer serves as a critical first responder for enterprise technology incidents, responsible for the real-time monitoring, management, and support of our customers' network and infrastructure environments. Operating in a fast-paced, high-pressure 24x7 environment, this role is accountable for ensuring maximum service availability, performance, and operational stability across mission-critical systems. Essential RESPONSIBILITIES and ACCOUNTABILITIES Be a first & fast responder Work, manage and respond to global incidents that need to be triaged, responded to, and resolved/redirected within accepted SLAs Open tickets for customers and...
Arch Winston-Salem, NC Full Time
Pacific Life
06/10/2026  
Licensed Financial Services Representative - Charlotte, NC
Job Description: Already licensed? Bring your Series 6 or 7 to a role where you can make a greater impact.  Pacific Life is hiring Licensed Financial Services Representatives in Charlotte, NC to serve as a trusted resource for policyholders and financial professionals navigating meaningful financial moments. This is a fully inbound role — no cold calling, no sales quotas, no book of business to maintain. Just meaningful work, a structured environment, and a clear path forward. Licensed candidates move to our hybrid schedule immediately - in office one day a week. At Pacific Life, Licensed Financial Services Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they’re often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it matters most....
Pacific Life Charlotte, NC Full Time
Dual North American - Howden Group Holdings
06/09/2026  
Cash Allocation Manager
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Cash Allocation Manager (CAM) Location: Hybrid Charlotte, North Carolina Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits...
Dual North American - Howden Group Holdings NC Full Time
AAA - Auto Club Group (ACG)
06/08/2026  
Insurance Sales Agent 1 - Raleigh, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: $2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application. Competitive base...
AAA - Auto Club Group (ACG) Raleigh, NC Full Time
AAA - Auto Club Group (ACG)
06/05/2026  
Life Insurance Specialist - North Carolina
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $25,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
06/05/2026  
Branch Customer Service & Sales Representative - Hendersonville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Hendersonville, NC Full Time
AAA - Auto Club Group (ACG)
06/05/2026  
Branch Customer Service and Sales - Greenville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
06/02/2026  
Branch Customer Service and Sales Rep - Cary, NC (Kildaire)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service and Sales Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales...
AAA - Auto Club Group (ACG) NC Full Time

 

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