177 customer service team lead jobs found

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth,  and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships,  your work makes a meaningful difference for agents, our customers, and each other.   Rooted in Westfield's culture of trust, collaboration,  and doing what's right , you are empowered  to bring ideas forward and help shape what comes next.   Job Summary The Personal Lines Underwriting & Sales Manager plays a key leadership role in developing underwriting talent, driving operational effectiveness, and supporting profitable business performance. This position leads the Personal Lines Underwriting Services Unit (PLU), fostering a high-performing, customer-focused team grounded in strong underwriting judgment, accountability, service excellence, and a proactive sales mindset. This position requires a confident underwriting...

Position Title Branch Banking Client Consultant II - North Royalton OH   Location North Royalton, OH 44133-4926   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve...

Position Title Branch Banking Client Consultant II   Location Van Wert, OH 45891   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB   RESPONSIBILITIES     Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our Dynamic Center of Excellence📍 7795 Walton Parkway suite 200 New Albany, OH 43054   ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from some of the...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Lead Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:   Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 Dublin, OH : 5500 Glendon Court Dublin OH 43016 New Albany, OH : 7795 Walton Parkway New Albany, OH 43054 Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125 Southfield, MI : 300 Galleria Officentre Southfield MI 48034...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workers Compensation Claims Team Lead | Jurisdictions: CO & UT Experience Preferred | Dedicate Client Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?    Apply your Workers Compensation & supervisory knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.  Deliver innovative customer-facing solutions...

Description Summary: The Sr AI & Product Transformation Manager is responsible for leading Huntington’s transition to a scalable product-based operating model while defining how artificial intelligence is embedded across the bank to accelerate growth, improve client outcomes, and increase operational efficiency.  While anchored in Technology, this role partners with business, product, and functional leaders to establish consistent standards, governance, prioritization, and value realization practices that align Technology execution to business and customer outcomes. Duties and Responsibilities: Lead, coach, and develop a high-performing transformation team responsible for strategy, design, execution, and enterprise adoption. Lead the product transformation strategy, for assigned product(s), shifting Technology from initiative-based delivery to a scalable product-based operating model.  Establish...

Description Job Description This position is available to be filled at any Huntington Corporate office location. Summary: Responsible for the design & implementation of deposit pricing strategy for Regional Banking interest-bearing deposit products. Goals include achieving interest expense and profitability targets for Huntington Bank, while growing deposit balance at the lowest cost.     Detailed description:       Interpret and forecast business-driver trends: current and future.   Independently evaluate previous month's results to plan; review product-rate driver trends and update economic scenarios and forecasts for the current month, quarter and year.   Monitor progress weekly: competitor's rates and advertisements, economy, Huntington's balances-revenue, plan targets, balances at risk, product driver trends, and optimal pricing targets....

Description Job Description Summary   The Compliance Section Manager Sr. – Digital is a senior individual contributor providing second line advisory and execution support across Digital/Mobile Banking. This hands-on role delivers compliance analysis, risk assessments, and practical guidance in a fast-paced environment while partnering closely with business and risk stakeholders. The role requires demonstrated working knowledge of digital compliance regulations, as well as other technical regulatory requirements, to effectively support the business and compliance objectives. The role requires the ability to independently manage complex assignments with limited oversight and partner with subject matter experts on specialized or highly complex matters. This position reports to the Consumer Finance, Digital & Marketing Compliance Group Manager.   Duties & Responsibilities   Compliance Advisory...

Description Duties and Responsibilities:    Owns the Branch Business Academy curriculum, learning journey, facilitator materials, participant resources, role-play activities, assessments, and certification tools   Keeps academy content current and relevant by incorporating changes to Huntington products, processes, policies, systems, sales practices, and strategic priorities   Uses participant, field, leadership, and partner feedback to continuously improve the program and strengthen learning outcomes   Maintains clear content governance, version control, and readiness standards for each academy cohort   Serves as the lead facilitator for Branch Business Academy sessions delivered throughout the Huntington footprint   Creates an engaging, inclusive, and application-focused learning environment using discussion, practice, role-play, case studies, and customer scenarios   Administers...

Overview Summary:    The Manager, Finance role requires a strategic and results-driven leader focused on establishing best practices, optimizing processes, enhancing automation, strengthening internal controls, and delivering best-in-class service. This position is responsible for overseeing the daily operations of the Accounts Payable and Expense functions, including leading and developing team members, managing workflows, ensuring financial deadlines are met, and maintaining the accuracy and timeliness of payments and expense processing. The role partners with key stakeholders to support cash flow management, drive operational efficiencies, and lead departmental initiatives. Throughout all responsibilities, the Manager, Finance is expected to champion AmTrust’s mission, vision, and values while upholding the highest standards of integrity, accountability, and service excellence. Responsibilities   Lead, train, develop,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details: This is an on-site opportunity located in our Lockport IL location   Position Schedule / Shift: Schedule will consist of hours worked· Monday - Friday, 8:30AM - 5:30PM with rotational hours on Saturday of 9:00AM - 1:00PM. Hours worked on Saturday will equal time off during the week in addition to Sunday. Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products,...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an experienced technology leader to support the strategy, delivery, and continuous evolution of Nationwide's Office of the Chief Legal Officer (OCLO) technology portfolio. OCLO provides legal, regulatory, compliance, ethics, governance, and risk management support across Nationwide, and this role enables those functions through secure, reliable, innovative, and business-aligned technology solutions. The position oversees a portfolio of 46 applications (34 SaaS and 12 COTS solutions) that...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an experienced HVAC Service Building Manager to lead maintenance and service operations for commercial properties throughout the Arena District in Columbus, Ohio. This role combines hands-on technical expertise with people leadership, operational oversight, and a commitment to delivering exceptional customer service. The ideal candidate brings extensive HVAC experience, strong troubleshooting capabilities, and a proven ability to develop and lead high-performing teams. Preferred Qualifications Extensive experience servicing and maintaining commercial HVAC systems....

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters.  Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree Preferred...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Senior Fire Alarm & Low-Voltage Networking Technician Project Coordinator Position Summary We are seeking a highly skilled Senior Fire Alarm & Low-Voltage Networking Technician to support commercial properties. The ideal candidate has extensive experience installing, maintaining, troubleshooting, and supporting fire alarm systems, low-voltage infrastructure, and building network connectivity. This role requires strong technical expertise, advanced diagnostic skills, and the ability to ensure critical life-safety and communication systems operate reliably and in compliance with applicable codes...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a high-impact opportunity for a market-facing underwriting leader who can bring together three strengths: sophisticated technical judgment, trusted distribution relationships, and the ability to develop people. The successful candidate will help shape a focused operating model in which dedicated underwriting teams align to national brokerage relationships, build capacity around the business coming through the door, and deliver a consistent, high-touch experience to producers and business...

The salary range for this job posting is $97,153.00 - $155,445.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Senior Commercial Lines Product Manager to join our team. We prefer candidates who reside near our corporate headquarters in Columbus, Ohio, and can work a hybrid schedule. However, we will also consider highly qualified candidates residing in any state where Encova is authorized to hire, as listed on our Careers page. We are also open to hiring at the Commercial Lines Product Manager level for candidates whose experience aligns more closely with that position rather than the Senior level....

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch General Manager, you are responsible for management of a mass affluent branch; managing a staff of bankers that have an assigned book of business,  leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program....

Description This position is an onsite position and available to be filled at any Huntington Corporate office location (see location options on posting). Summary: The Oracle Database Engineer troubleshoots problems that involve trade-offs between budget, schedule and quality/performance of the service. They articulate the business value and impact of technical and non-technical information and understand when to escalate issues. They provide effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Duties and Responsibilities: Own and deliver automation and scripting of Oracle database activities and admin projects. Ensure the optimal performance and high availability of database systems and services while meeting or exceeding our Service Level Objectives. Work with multiple technology teams and facilitate collaboration across...