188 customer service team lead jobs found

Location: Van Wert, OH; Dublin, OH; Alpharetta, GA; Irving, TX Work Model: Hybrid  Position type: Full time - salary       We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! If you're energized by leading teams, improving results, and elevating claim quality, this role is for you. The Auto Damage Claims Manager drives workflow, coaching, and technical excellence to ensure fair, efficient claim outcomes—supporting disciplined reserving, strong negotiations, proactive customer service, and compliant handling from first notice through resolution. You'll collaborate with leaders and partners to continuously improve how we serve...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Territory: Ohio - Cleveland area *The successful candidate must live within the assigned territory. This role requires frequent travel throughout the territory. Regular, in person engagement with agency partners within your assigned territory is critical to maintain a level of field presence and visibility that supports Nationwide's commitment to deepening agency relationships and driving profitable growth. Successful candidates should possess: A...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join a high-impact data insights team driving underwriting and claims excellence across Nationwide’s Commercial, Excess, Surplus, and Specialty lines (CLESS). The Advanced Analytics and Risk Selection Team delivers intelligent, actionable analytics, along with AI-driven insights and risk selection solutions that power competitive advantage. We’re looking for a hands-on technical expert who thrives on working directly with data to build scalable, intelligent...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Service Experience Enhancers Journey Experience Team (SEE JET) is focused on testing and deploying new digital capabilities supporting financial professionals, firm partners and members within our life insurance post issue business. The JET is a dedicated, cross functional team made up of business, technology and user experience representatives to support digital product discovery, journey mapping, prototype design and implementation to drive key business outcomes over the next several...

Description The Director of Enterprise Supplier Management will establish, and lead dedicated team to optimize supplier performance, strengthen third party governance and unlock value through strategic supplier partnerships.  This leader will design and operationalize a unified supplier management model that elevates risk performance, drives innovation and ensures consisted execution of Huntington’s standards with strategic suppliers providing services across the enterprise. Key Responsibilities: Enterprise Strategy & Leadership Build and lead Huntington’s Enterprise Supplier Management (ESM) organization, establishing vision, strategic roadmap, and operating model for enterprise-wide supplier oversight. Define and govern the supplier‑management lifecycle—from intake and onboarding through performance monitoring, renewal, and exit. Set enterprise standards and performance expectations, leveraging...

Description Summary: The Senior Manager, Enterprise Data Catalog leads the strategy, execution, and continuous evolution of Huntington’s enterprise data catalog product, powered by the Alation platform. This leader is responsible for positioning the data catalog as the enterprise knowledge layer that enables trusted data discovery, business context, governance, operational scale, and AI readiness across the organization. This role will lead a team of product capability leads and analysts responsible for planning, delivering, and continuously enhancing catalog capabilities that drive adoption and measurable business value. The Senior Manager will bring strong hands-on experience with Alation, scaled agile product management, team leadership, and solution-oriented delivery. This leader will be accountable for defining the product roadmap, prioritizing feature releases, structuring the team for scale, and driving...

Description This position is able to be filled at any Huntington corporate office location. Summary : As the Product Execution Manager within the Digital Assets Group, you will be responsible for overseeing the execution of Huntington’s Digital Assets strategy. You will work across the Huntington Enterprise—including IT, Operations, Risk, Compliance, and Legal—to coordinate, implement, and deliver the Digital Life roadmap. This role is focused on operational excellence, cross-functional collaboration, and ensuring that digital asset initiatives are executed efficiently, securely, and in alignment with enterprise objectives.   Duties and Responsibilities: Partner with the Group Product Manager to translate strategic vision into actionable execution plans for digital asset initiatives. Lead and coordinate cross-functional teams (IT, Operations, Risk, Compliance, Legal) to deliver digital...

Description This position can be located anywhere within the Huntington Bank corporate office footprint. Summary: The Section Manager 2-Operations OPS will lead Garnishment Court Order Processing Team. Manages through section supervisors and/or subordinate managers, multiple functions or an area which is comprised of professional and clerical staff. Duties and Responsibilities: Lead Records & Statements and Deposit Verification Teams Implements new policies and procedures to make the area more efficient and in compliance with corporate and regulatory requirements. Acts as a liaison with other departments and/or divisions. Resolves issues that are strategic, or compliance related. Completes strategic planning and budget for the area. Monitors, analyzes and reports on the area productivity to senior management. Establishes quality of service level for the area. Performs other...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary: The Mission Critical Project Coordinator is responsible for overseeing the daily operations, maintenance, and reliability of critical infrastructure systems in the facility. This role leads a team of technicians and contractors in maintaining uninterrupted operation of electrical, mechanical, HVAC, network cabling and backup power systems that support 24/7 mission-critical operations. This position ensures all maintenance activities are performed safely, efficiently, and in compliance with...

Description Summary The Senior Project Manager leads the delivery, testing, adoption, and continuous improvement of AI-enabled and strategic business initiatives that drive measurable value. This role leverages knowledge of AI and Generative AI technologies, prompt engineering and workflows, AI testing and validation, data quality, and process optimization to translate business needs into effective solutions. Working across business and technology teams, the Senior Project Manager manages project scope, schedule, budget, risk, and stakeholder engagement while ensuring responsible AI implementation, successful organizational adoption, and achievement of business objectives. The ideal candidate demonstrates strong leadership, critical thinking, and a continuous learning mindset to drive innovation, operational efficiency, and customer-focused outcomes. Duties and Responsibilities Partner with business...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of an Inside Property Adjuster, and what it takes to do the job!    As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take...

Position Title Branch Banking - Client Consultant II - Float   Location Fairlawn, OH 44333-3609   Job Summary Branch Banking Client Consultant II, Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary...

Position Title Branch Banking - Client Consultant II   Location Fairlawn, OH 44333-3609   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team member(s) to achieve growth targets...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...