2 customer solutions specialist i jobs found

The Workers’ Compensation Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel.  This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives Workers’ Compensation claims, confirms policy coverage and acknowledgment of the claim Determines validity and compensability of the claim Establishes reserves and authorizes payments within reserving authority limits Manages non-complex lost-time workers’ compensation claims under close supervision Communicates claim status with the customer, claimant and client Adheres to client and carrier guidelines and participates in claims review as needed Assists other claims professionals with more complex or problematic claims as...

The Capture Center Specialist is responsible for quality and process management of our processing of invoices and medical bills for our customers. Depending on the department, this processing might include picking up, receiving, and preparing customer mail for scan; scanning documents on high speed scanners; performing quality checks on the data record associated with documents; interacting with electronic documents in line with our product line expectations; ensuring our final processed work is delivered successfully to our customers; and/or making outbound phone calls to medical providers’ front desks to perform provider demographics verifications.  This is an Onsite role. This role requires driving a 2026 Isuzu 18 Foot box truck locally.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identifies and indexes all incoming faxes to the appropriate file, on a daily and timely basis Scans paper documents and completes imaging process Follows document destruction...