57 customer success manager jobs found

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness) can work in a hybrid environment in the Des Moines IA office or remotely if outside that area. Agribusiness, farm and/or middle market commercial lines underwriting experience is needed for this position. #LI-TH1 Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account...

Posting Title: Intern, Information Technology (Application Developer, Java) Location: West Des Moines, Iowa (Mostly On-Site) Employment Type: Full-time (Internship) About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The EquiTrust Internship Program provides students with a paid summer opportunity to gain real-world experience while contributing to meaningful projects that...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Begin your career with Nationwide on April 13, 2026 — recognized as one of the Fortune Top 25 Best Companies to Work For! Training We invest in your success. Beginning   April 13 , you’ll take part in our award‑winning   21‑week training program  designed to build a strong foundation for a long-term career. Training will take place   in person , Monday through Friday,   8:00 AM – 4:30 PM CST .100% attendance is important due to the amount of...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The IT Infrastructure Manager is responsible for managing, developing, controlling, and overseeing a team of Infrastructure professionals. This position works closely with members of the Information Technology team and performs both a leadership and management function. The IT Infrastructure Manager is expected to carry out their duties...

UFG is currently hiring for a Workers' Compensation Claims Supervisor to be a team-oriented leader responsible for developing a high-performing team and coaching individuals to drive consistent, timely, and high-quality outcomes.  This role supports the best overall resolution of workers’ compensation claims through strong leadership, collaboration, and hands-on technical guidance across multiple jurisdictions.  This includes partnering with technical leadership/leadership peers to design and implement individualized development plans for claims specialists with varying experience and competency levels, identifying barriers to success, and creating strategies to maximize individual and team contributions.  The supervisor monitors performance trends, quality trends, and workload patterns, and provides coaching, feedback and reinforcement to support effective claims practices, proper file documentation, and ongoing skill development. The role maintains accountability for...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

UFG is currently hiring for a Technology Delivery Manager - PolicyCenter who will lead and manage the technical delivery team associated with supporting rate, rule, forms, and production support updates for UFG’s PolicyCenter administration system.  This role will promote & support collaboration with business unit stakeholders to review open issues, resolution timelines, along with forecasting future rate & form updates for admin system.  Additionally, this role will drive for high-quality, consistently available applications, manage delivery costs within the allocated budget and manage talent needs to build a high-performing technology delivery team. Responsibilities & Duties:    Oversee the entire technical value stream of UFG’s Guidewire policy administration system – PolicyCenter - to guarantee the development of quality Customer-Centric products/solutions that align with the strategic objectives of UFG and its Underwriting business units....

Company Details   "Our Company provides a state of predictability which allows brokers and agents to act with confidence." Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States. Along the way, we’ve been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion. Today the Berkley brand comprises more than 60 + businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.   The Company is an equal employment opportunity employer....

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Adjuster - Liability | BI & GL | Licensing: TX required | Multi State Jurisdiction | Hybrid - Des Moines, IA Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.  Deliver innovative customer-facing solutions to clients who...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.     Location Requirement:  Des Moines, Iowa Shift Avaliability: 3rd Shift: Wednesday - Saturday, 9:00 PM - 7:30 AM Shift Pay:  Eligable for shift differential pay. With guidance, monitors security cameras and operates electronic protection systems to identify threats and safety concerns. With the support of experienced Security Specialists, manages facility access of all EMC properties for team members, contractors, and visitors. With guidance, assists with foot patrols of building, parking lots, parking ramps, and outside areas of the corporate campus checking for security, safety, or maintenance issues. Shadows experienced Security...

Posting Title: Actuarial Business Analyst Location: West Des Moines, Iowa (Mostly On-Site) Employment Type: Full-time About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute:...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Job Description: Innovative Captive Strategies is looking to add a Salesforce Administrator to join our team in Waukee, IA . This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. Essential Responsibilities: ·   Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. ·   Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. ·   Troubleshoot and resolve user issues and provide timely support ·   Monitor End user Adoption and propose ideas to further drive adoption. Qualifications: ·   Education : Bachelor’s...

Job Description: Innovative Captive Strategies is looking to add a Salesforce Administrator to join our team in Waukee, IA . This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. Essential Responsibilities: ·   Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. ·   Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. ·   Troubleshoot and resolve user issues and provide timely support ·   Monitor End user Adoption and propose ideas to further drive adoption. Qualifications: ·   Education : Bachelor’s...

Job Description: We are looking to add a Client Service Consultant to join our Employee Benefits team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Manage client accounts and support internal service team and external partners. Interact with client contacts and vendors independently. Collaborate with client team to set the benefit strategy for clients and coordinate the implementation of new health and welfare benefit plans. Evaluate of the client’s current benefits and provide future recommendations to the client. Draft complex Request for Proposals (RFPs) for review by appropriate sales or service team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, negotiate with vendors as needed and summarize and analyze...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The Sales Support Consultant is responsible for serving as a resource to agents and marketing organizations in matters relating to EquiTrust Life products and procedures.  The Sales Support Consultant plays a key role in building relationships through education and by responding accurately and efficiently to requests, providing excellent...

About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The Internal Wholesaler is responsible for helping to drive sales in the financial institution channel, partnering with the Regional Vice President. This position works closely with the RVP and financial professionals to achieve territory sales goals for both annuity and life insurance products offered by EquiTrust. The role features a...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and complaints...

Job Description: Join our growing team as a Sr. Liability Claims Specialist, Supervisor , at Creative Risk Solutions, where you’ll lead a high-performing group of adjusters and ensure exceptional claims handling from start to finish. This role offers the opportunity to drive operational excellence while supporting clients with complex liability exposures. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.   Essential Responsibilities: ·   Adjudicate claims as needed, investigate, negotiate settlements, and maintain accurate documentation. ·   Monitor claims, especially in litigation, ensuring timely responses and adherence to "Best Practices for Claims." ·...

Job Description: Are you passionate about risk management and eager to make a significant impact in the field of captive insurance? We are looking for a dynamic Risk Management Consultant to join our Innovative Captives Strategies team. In this pivotal role, you will lead risk control events, provide expert risk management advice, and develop solutions to ensure exceptional service delivery to captive members. If you have a strong background in risk management, excellent organizational skills, and a dedication to continuous improvement, we invite you to apply and be part of our mission to mitigate risks and drive success for our clients. Responsibilities: Organize and manage high-quality risk control events, including workshops, committee meetings, and webinars. Collaborate with Risk Management leadership to plan agendas, prepare materials, and facilitate events. Coordinate event logistics with the ICS Event Management Team, including accommodations and...