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customer success manager Michigan

98 customer success manager jobs found

Acrisure
09/19/2026  
Employee Benefits Account Manager
Acrisure is looking for insurance professionals interested in joining our Small Group Employee Benefits area of business. About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Employee Benefits Account Manager to join our growing team. The Employee Benefits Account Manager position offers...
Acrisure MI
Guardian
09/15/2026  
Client Manager Associate, Premier Market - Great Lakes
The Client Manager Associate, Premier Market will assume overall responsibility for managing a client book of business in the 2-99 life space. They will be responsible for persistency, growth, and profitability of this book through relationship development with clients, brokers, and key Guardian internal partners. These partners include Underwriting, Sales Support, Service and Claims. This position will also directly work with Sales Representatives to uncover opportunities to add additional lines of coverage to existing business. The Client Manager Associate is directly and/or indirectly accountable for activities associated with renewing plans (plan retention) and adding new lines of coverage (“add issue”) including, but not limited to, generating plan options and quotes for additional lines of coverage. The individual will proactively evaluate their existing book of business for add issue opportunities, as well as handle incoming renewal and negotiation requests. A...
Guardian MI Full Time
Acrisure
09/12/2026  
Personal Lines Account Manager
About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.     In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.  Job Summary: The Personal Lines Account Manager position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. The Personal Lines Account Manager is responsible for...
Acrisure MI Full Time
Berkshire Hathaway Homestate Companies - Workers Compensation Division
09/04/2026  
Business Development Manager
WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager! This professional will be primarily responsible for business development efforts and brand strategy within the states of Michigan, Ohio, Indiana, Western Pennsylvania, and Kentucky. This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall customer experience.  Frequent travel within a specified...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Detroit, MI
Berkshire Hathaway Homestate Companies - Workers Compensation Division
09/04/2026  
Business Development Manager - Workers Compensation Insurance
*Please note: previous insurance experience is required* WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager!  This professional will be primarily responsible for business development efforts and brand strategy within the states of Michigan, Ohio, Indiana, Western Pennsylvania, and Kentucky. This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Detroit, MI
Berkshire Hathaway Homestate Companies - Workers Compensation Division
09/04/2026  
Senior Business Development Manager
WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager!  This professional will be primarily responsible for business development efforts and brand strategy within the states of Michigan, Ohio, Indiana, Western Pennsylvania, and Kentucky.  This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance, as well as provide input regarding customer experience.     Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status.   RESPONSIBILITIES Creates and executes...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Grand Rapids, MI
Berkshire Hathaway Homestate Companies - Workers Compensation Division
09/04/2026  
Senior Business Development Manager
WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager in Michigan!  This individual will be responsible for business development efforts and brand strategy within a specified territory.  This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall customer experience.  Frequent travel within a specified territory required.   Must be legally authorized to work...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Detroit, MI
Berkshire Hathaway Homestate Companies - Workers Compensation Division
09/04/2026  
Business Development Manager - Workers Compensation Insurance
*Please note: previous insurance experience is required* WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager!  This professional will be primarily responsible for business development efforts and brand strategy within the states of Michigan, Ohio, Indiana, Western Pennsylvania, and Kentucky.  This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Grand Rapids, MI
iA American Warranty Group
09/02/2026  
Chemical Sales Manager
Job Description Chemical Sales Manager ______________________________________________________________________________ Build the future with us Are you eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Chemical Sales Manager, you will play a key role in leading and managing route sales operations specializing in automotive appearance chemicals and related products. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. _____________________________________________________________________________ What you’ll accomplish with us As a Chemical Sales Manager, you’ll be at the core of our mission. Here are the main responsibilities:...
iA American Warranty Group Kalamazoo, MI Full Time
Acrisure
08/22/2026  
Managing Client Advisor
Summary: The   Managing   Client   Advisor   for West Michigan reports to the Vice President, Commercial Lines for West Michigan and is responsible for translating regional growth priorities into disciplined execution across an assigned team of   Client   Advisor s. This role leads day-to-day sales performance by reinforcing pipeline rigor, coaching to   client -facing behaviors, and driving accountability for new business,   client   expansion, retention, and cross-sell activity. In addition to leading a team of   Client   Advisor s, the   Managing   Client   Advisor   is expected to maintain an active presence in the market and may carry a personal book of business as determined by the needs of the region. Scope:   This role is responsible for leading the assigned sales team within West Michigan Commercial Lines, executing growth strategies established by the Vice President, Commercial Lines, and driving...
Acrisure Grand Rapids, MI Full Time
The Hanover Insurance Group
10/02/2026  
Adjuster PIP - Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Adjuster PIP - Consultant Casualty Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI   POSITION OVERVIEW: Michigan Assigned Claims Plan The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong...
The Hanover Insurance Group Howell, MI
The Hanover Insurance Group
10/02/2026  
Adjuster PIP - Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Adjuster PIP - Consultant Casualty Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI   POSITION OVERVIEW: Michigan Assigned Claims Plan The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong...
The Hanover Insurance Group Howell, MI
AAA - Auto Club Group (ACG)
10/02/2026  
Roadside Assistance Technician / Tow Driver
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: Wixom, MI. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.   Provide emergency roadside services,...
AAA - Auto Club Group (ACG) Wixom, MI Full Time
Flagstar Bank
10/01/2026  
Branch Banking Client Consultant I
Position Title Branch Banking Client Consultant I   Location Warren, MI 48092   Job Summary The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and...
Flagstar Bank Warren, MI Full Time
Flagstar Bank
10/01/2026  
Branch Banking Client Consultant I
Position Title Branch Banking Client Consultant I   Location Ishpeming, MI 49849   Job Summary The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and...
Flagstar Bank Ishpeming, MI Full Time
Huntington
09/30/2026  
Private Bank Analyst - Portfolio Manager
Description Summary: The Private Bank Analyst - Portfolio Manager position is an entry role into Huntington and the Private Client Group and involves learning all aspects of successfully managing a portfolio of client household relationships and the associated delivery of high-quality services.   Duties and Responsibilities: Works closely with the Portfolio Manager on client relationships Will be trained in investments and the Portfolio Manager role and will gain broad knowledge of sales and service capabilities Will develop excellent and client service skills Will work collaboratively with all practice specialty professionals to provide the fully integrated delivery of comprehensive Private Bank services Will learn compliance requirements Will become proficient in Microsoft, Morningstar, Fact Set, Invest Edge and CRM software products Perform other duties as assigned. Basic Qualifications:...
Huntington Grand Rapids, MI Full Time
iA American Warranty Group
09/29/2026  
Chemical Account Executive
Job Description Chemical Account Executive Build the Future with Us Are you driven by helping businesses grow and eager to contribute to a company that helps its clients feel confident and secure about their future? As a   Chemical Account Executive, you will play a key role in driving sales growth, strengthening dealership partnerships, and delivering innovative appearance protection solutions that enhance profitability and customer satisfaction. This position is a great opportunity to showcase your sales expertise, relationship-building skills, and industry knowledge within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What You'll Accomplish with Us As a   Chemical Account Executive , you'll be at the core of our mission. Here are the main responsibilities: Develop and maintain strong...
iA American Warranty Group Kalamazoo, MI Full Time
Sedgwick
09/29/2026  
Claims Adjuster - Workers Compensation | Jurisdiction: TN and SC | Licensing: NC required - Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Adjuster - Workers Compensation | Jurisdiction: TN and SC | Licensing: NC required - Remote Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?    Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.   Be a part of a rapidly growing,...
Sedgwick Negaunee, MI
Liberty Mutual
09/28/2026  
Field Property Claims Adjuster
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Sterling Heights, MI (48310) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may...
Liberty Mutual Sterling Heights, MI Full Time
Flagstar Bank
09/28/2026  
Check Fraud Detection Analyst
Position Title Check Fraud Detection Analyst   Location Troy, MI 48098   Job Summary The Fraud Detection Analyst plays a critical role in protecting the Bank’s assets by proactively identifying and mitigating fraudulent activity. This position is responsible for reviewing daily fraud detection reports, analyzing suspicious transactions, and making timely, risk-based decisions to prevent losses. The analyst follows established procedures to ensure timely and accurate resolution of fraud cases while supporting a secure and trustworthy banking experience for customers. The role also supports internal and external stakeholders by responding to fraud-related inquiries and collaborating with industry peers to strengthen fraud prevention efforts.   Job Responsibilities: Fraud Detection & Case Review Analyze daily detection reports to identify potential fraud. Make real-time decisions on transaction clearance, extended holds, account flags, and service restrictions....
Flagstar Bank Troy, MI Full Time

 

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