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customer success manager Michigan

109 customer success manager jobs found

Huntington
04/09/2026  
CRE Relationship Manager III
Description Summary: Our Commercial Real Estate (CRE) Relationship Manager III will focus on developing, maintaining and expanding new and existing CRE customer relationships. Duties & Responsibilities: Serves as the point person in determining the customer's needs and meeting them through the seamless delivery of the Bank's products, services and associated resources. Develops and maintains profitable customer relationships within a specific targeted market segment by coordinating all sales and service efforts. Maintains knowledge of all Bank products and continually develops product expertise. Responsible for ensuring the optimizing of all customer relationships which entails developing revenue growth through generation and cross selling of all applicable Bank products including deposits, loans, and services within Huntington's other lines of business. With proficiency in credit fundamentals,...
Huntington Detroit, MI Full Time
HUB International
04/08/2026  
Small Commercial Account Manager
Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we want...
HUB International Midland, MI Full Time
The Hanover Insurance Group
03/30/2026  
Senior Small CL Sales Manager (Eastern Michigan)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Small Commercial department is seeking a Senior Small Commercial Sales Manager to join our growing team in Eastern Michigan.    This is a full time, exempt role     POSITION OVERVIEW:     Primary responsibility for driving small Commercial (BOP and < 50 K) policies) new business flow in the  agents  offices through educating and working with account managers  and communicating our risk appetite. Responsible for key agency relationship building, for those defined agents, and partners with  our Specialty and  Middle Market Underwriters to support growth and retention.        IN THIS ROLE, YOU WILL:    Works with Account...
The Hanover Insurance Group Detroit, MI
The Hanover Insurance Group
03/30/2026  
Senior Small CL Sales Manager (Eastern Michigan)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Small Commercial department is seeking a Senior Small Commercial Sales Manager to join our growing team in Eastern Michigan.    This is a full time, exempt role     POSITION OVERVIEW:     Primary responsibility for driving small Commercial (BOP and < 50 K) policies) new business flow in the  agents  offices through educating and working with account managers  and communicating our risk appetite. Responsible for key agency relationship building, for those defined agents, and partners with  our Specialty and  Middle Market Underwriters to support growth and retention.        IN THIS ROLE, YOU WILL:    Works with Account...
The Hanover Insurance Group Detroit, MI
Berkshire Hathaway Homestate Companies - Workers Compensation Division
03/18/2026  
Business Development Manager (Mid or Senior Level)
WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager in Michigan!  This individual will be responsible for business development efforts and brand strategy within a specified territory.  This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall customer experience.  Frequent travel within a specified territory required.   Must be legally authorized to...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Grand Rapids, MI
Berkshire Hathaway Homestate Companies - Workers Compensation Division
03/18/2026  
Business Development Manager (Mid or Senior Level)
WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Business Development Manager in Michigan!  This individual will be responsible for business development efforts and brand strategy within a specified territory.  This involves evaluation of production patterns in new and renewal business to uncover opportunities for refinements to support profitable growth.  You will work collaboratively with other Business Development Managers, Underwriting management, and additional corporate resources to develop opportunities by industry, class code or segment, and to more effectively monitor/evaluate agency performance. You'll stay ahead of competitive intelligence and help prevent production barriers, as well as develop opportunities to improve ease of doing business with BHHC and provide input to improve overall customer experience.  Frequent travel within a specified territory required.   Must be legally authorized to...
Berkshire Hathaway Homestate Companies - Workers Compensation Division Detroit, MI
Flagstar Bank
03/15/2026  
Government Banking - Relationship Manager
Position Title Government Banking - Relationship Manager   Location Work From Home MI, MI 48098   Job Summary A Government Banking-Relationship Manager manages government sector relationships and is assigned to Government Banking in the Institutional Banking Solutions group. Responsible for new business development of relationships that will drive profitability from government entities (state, county, municipal, public school districts and public higher education) across their respective markets. Generates deal flow directly from these clients/prospects and orchestrates a team approach to the relationship. The position is supported by product specialists, portfolio managers (credit, underwriting, transaction approvals/processing) and operational support specialists but remains accountable for all aspects of the relationship. Responsible for; sourcing, deepening through effective cross-selling of municipal loans, treasury management and liquidity products and the...
Flagstar Bank MI Full Time
Acrisure
02/22/2026  
Account Executive
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing and growing a portfolio of...
Acrisure MI Full Time
Acrisure
02/22/2026  
Employee Benefits Account Manager - Large Group
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing...
Acrisure Grand Rapids, MI Full Time
Acrisure
02/22/2026  
Sr. Account Manager
About Acrisure:   Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.  Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.   Job Summary:   The Account Manager (AM) is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client...
Acrisure Kentwood, MI Full Time
Acrisure
02/08/2026  
Commercial lines Account Manager
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing...
Acrisure Howell, MI Full Time
Acrisure
01/11/2026  
Account Manager-Commercial Lines
About Acrisure:   Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.  Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.   Job Summary:   The Account Manager (AM) is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client...
Acrisure Lansing, MI Full Time
Acrisure
12/07/2025  
Account Executive, Employee Benefits
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing a portfolio of multiple group...
Acrisure Grand Rapids, MI Full Time
Brown & Brown
08/24/2025  
Commercial Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Grand Rapids, MI .  The Commercial Lines Account Manager is responsible for providing high-quality service and support to clients, acting as the primary point of contact for commercial lines insurance needs. This role ensures effective communication between clients, carriers, and internal teams, while assisting with onboarding, servicing, and retaining accounts. The Account Manager will manage customer inquiries, resolve service issues, follow internal workflows, and contribute to the department’s overall success through account rounding, mentorship, and a commitment to client satisfaction. How You Will Contribute:   Meeting the overall insurance needs of our internal team and customers. Provide prompt, accurate service to our...
Brown & Brown Grand Rapids, MI Full Time
AF Group
04/17/2026  
Lead Data Scientist
SUMMARY The main focus for this role is developing/monitoring models used in multivariate analysis, linear modeling and data mining.  This would include developing and testing predictive risk models; interact, understand and articulate complex mathematical and computational learning concepts (to appropriate staff). In addition, this position will be expected to understand the business goals (growth) and capital strength and make strategic recommendations to enhance business processes and reflect our strategic goals.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Responsibilities will be multi-disciplinary and will include:  Provides technical and quantitative analysis for predictive modeling group.   Assists in statistical data mining and actuarial research by applying advanced statistical concepts. Uses computer technology, computer modeling, spreadsheet applications, software tools, and programming...
AF Group Lansing, MI Full Time
The Hanover Insurance Group
04/17/2026  
Lead Attorney
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are pleased to announce an exciting opportunity to join our Staff Counsel office as a Lead Attorney for our Michigan location. This full‑time, exempt role offers the flexibility of remote work while allowing you to contribute meaningfully to a high‑impact, growing legal team. As a Lead Attorney, you will provide legal representation to Hanover/Citizens insureds before courts and arbitration panels across all phases of litigation. The position is hybrid for those near the Michigan office, with fully remote candidates considered. Position Overview: Investigates and manages and tries the most complex cases in the region. This attorney’s inventory will possess the largest and most complex...
The Hanover Insurance Group Southfield, MI
The Hanover Insurance Group
04/17/2026  
Lead Attorney
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are pleased to announce an exciting opportunity to join our Staff Counsel office as a Lead Attorney for our Michigan location. This full‑time, exempt role offers the flexibility of remote work while allowing you to contribute meaningfully to a high‑impact, growing legal team. As a Lead Attorney, you will provide legal representation to Hanover/Citizens insureds before courts and arbitration panels across all phases of litigation. The position is hybrid for those near the Michigan office, with fully remote candidates considered. Position Overview: Investigates and manages and tries the most complex cases in the region. This attorney’s inventory will possess the largest and most complex...
The Hanover Insurance Group Southfield, MI
AAA - Auto Club Group (ACG)
04/17/2026  
Life Insurance Specialist - Ann Arbor, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $5,000 Sign-On Bonus Payment Terms: $2,500 paid after 30 days of employment, $2500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $28,500 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  ·...
AAA - Auto Club Group (ACG) Ann Arbor, MI Full Time
AAA - Auto Club Group (ACG)
04/16/2026  
Life Insurance Specialist - Farmington Hills, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $5,000 Sign-On Bonus Payment Terms: $2,500 paid after 30 days of employment, $2500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $28,500 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition...
AAA - Auto Club Group (ACG) Farmington Hills, MI Full Time
AAA - Auto Club Group (ACG)
04/16/2026  
Life Insurance Specialist - Allen Park, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $5,000 Sign-On Bonus Payment Terms: $2,500 paid after 30 days of employment, $2500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $28,500 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition...
AAA - Auto Club Group (ACG) Allen Park, MI Full Time

 

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