26 customer success manager jobs found

Job Description: Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Annuity New Business Supervisor to join our Annuity New Business team in Omaha, NE. As an Annuity New Business Supervisor, you’ll move Pacific Life, and your career, forward through service excellence in quality and efficiency of processing, meeting established service level commitments, and leading...

Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Brookfield Wealth Solutions, a leading provider of wealth and insurance solutions. Argo and Farm Family partner with agents and brokers to help businesses stay in business, delivering collaborative insurance solutions for niche markets. Job Description Business Title(s):   Garage Bodily Injury Claims Adjuster   Employment Type:   Full-Time   FLSA Status:   Exempt   Location:   In-Office     Summary:    We are looking for a highly   capable  Garage   Bodily Injury Claims Adjuster to join our team and   work from either our Omaha, NE or Richmond, VA office .    Alternatively, we can also fill this role in our offices in Albany, NY, Chicago, IL, Los Angeles, CA, Rockwood, PA, or Springfield, MO offices . We work together in the office five days a week...

Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Brookfield Wealth Solutions, a leading provider of wealth and insurance solutions. Argo and Farm Family partner with agents and brokers to help businesses stay in business, delivering collaborative insurance solutions for niche markets. Job Description Business Title(s):    Senior Technical Garage Bodily Injury Claims Specialist    Employment Type:  Full-Time    FLSA Status:  Exempt    Location:  In-Office      ____________________________________________________________________________ Summary:      We are looking for a highly   capable     Senior   Technical   Garage   Bodily Injury Claims   Specialist     to   join our team and   work from   either   our Omaha, NE   or Richmond, VA   office .    Alternatively, we can also...

Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Brookfield Wealth Solutions, a leading provider of wealth and insurance solutions. Argo and Farm Family partner with agents and brokers to help businesses stay in business, delivering collaborative insurance solutions for niche markets. Job Description Business Title(s):  Senior   Technical   General Liability Bodily Injury   Claims Specialist    Employment Type:  Full-Time    FLSA Status:  Exempt    Location:  In-Office      ____________________________________________________________________________ Summary:      We are looking for a highly capable  Senior Technical   General Liability Bodily Injury Claims   Specialist  to join our team and   work from either our   Los Angeles, CA   or Omaha, NE offices .    Alternatively, we can also fill...

WHAT WE'RE LOOKING FOR The Utilization Review Assistant ensures the timely and accurate collection of data and documents necessary for the utilization review process as well as independent medical review.  ONSITE REQUIREMENT (NON-NEGOTIABLE) This is a hybrid opportunity, requiring initial onsite training and, upon successful completion of same, a minimum requirement of three days per work week in our Omaha, NE office.   ESSENTIAL RESPONSIBILITIES Triage and manage intake coordination of requests for authorization and independent medical review requests. Examine requests for legibility and take appropriate action to ensure accuracy of data entry and documentation. Correctly identify medical documents and index to claim files as instructed. Efficiently organize, prepare, image and download medical reports and claim letters while maintaining data integrity. Accurately enter data timely to track independent medical requests and final determinations....

Commercial Lines Account Manager Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an  Account Manager, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals. Your job responsibilities as an Account Manager: Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests. Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and updated client information in...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description We are seeking a Workers’ Compensation Claims Adjuster to join our Claims team and work from either our Rockwood, PA or Omaha, NE offices.  Alternatively, we can also fill this role in our offices in Albany, NY, Chicago, IL, Los Angeles, CA, New York, NY, Houston, TX, Richmond, VA or Springfield, MO. Our teams work together in the office five days a week to build culture, strengthen collaboration, and drive results. This role reports to a manager based in North Carolina and focuses on adjudicating workers’ compensation indemnity claims in AZ, CA, MA , and additional jurisdictions directly contributing to strong outcomes for our...

Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs.  Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process.  Work with management to develop loss control strategies that will have the greatest impact on company success measures. Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business processes and operations. Make recommendations for best practices in safety. Research and analyze technical information, specifications, type of equipment, legal standards, and losses, etc. Write and summarize technical...

WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Lien Claims Professional to join our Omaha team! This adjusting professional will manage a caseload of settling/settled claims requiring lien resolution, negotiating optimal outcomes within authority parameters to achieve closure while managing cost-containment, and is always service-centric with internal and external partners. Sound like YOU?   ESSENTIAL RESPPONSIBILITIES Thoroughly reviews assigned claim files and provides detailed summary of lien exposure, vendor involvement, and potential issues.  Creates a resolution-focused plan of action, sets appropriate diaries, and calculates appropriate reserves.  Updates strategy and reserves as information becomes available within authority parameters.  Seeks additional authority timely as needed.  Analyzes vendor billing in each claim file and identifies discrepancies or misalignment with claim documentation....

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an Employee Benefits Account Specialist , you will be responsible for assisting the Strategic Account Executive in assigned areas to provide management, retention, support and service of day-to-day client needs. Under direct supervision, prepares bid specifications, presentation materials and employee communications. Works directly with specific client groups. Your job responsibilities as an Employee Benefits Account Specialist: With guidance and direction, prepares renewal information, which includes plan data, benefit plan invoices, census, renewal history, obtaining renewal rates from the carrier, including any alternates, ensures commission schedule is correct.  Under direct supervision, creates...

Job Description: We’re actively seeking several talented  Financial Operations Associates  to join the Consumer Markets Division (CMD) at Pacific Life in Omaha, NE or Charlotte, NC. As a Financial Operations Associate, you will play a critical role in supporting Pacific Life’s annuity and life insurance business by reviewing, analyzing, and processing financial and policy-related transactions in a highly regulated environment. This position combines operational processing, problem-solving, and client support to ensure accurate and timely servicing for policyholders, contract owners, and financial professionals.  This role may support either our  Inforce Processing Team  or  Advisor Services Team , based on business needs and candidate strengths.  How You’ll Make an Impact   Inforce Processing Team:  Support post-issue servicing for annuity and life insurance products by:  Reviewing and processing policy and contract changes, conversions, reinstatements,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. Please note that this is a field role. Any candidate(s) selected for the role would be assigned a GEICO fleet vehicle and would be responsible for covering the Lincoln, NE , Omaha...

Markets companies' products and services to assigned Commercial Lines accounts and independent agencies and underwrite with those partners. What You’ll Do   The Territory Underwriting Specialist will be responsible for agent and broker relationships.  The ideal candidate will work from home and reside in the Omaha/Lincoln, NE area.  As a Territory Underwriting Specialist, you will:  Solicit accounts through select agents and brokers  Evaluate, underwrite, and price prospective accounts to select independent agents  Serve as the primary contact with assigned agents and brokers  Provide comprehensive sales expertise to increase production through agency channels  Work with assigned agents and brokers on the coordinating of resolutions  In addition, you will:  Solicit accounts through appointed commercial lines independent agents and/or selected agents/brokers, or in response to inquiries from prospective clients, or referrals.  You will be...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Internal Wholesaler in Omaha, Nebraska . This position is responsible for achieving sales goals for the Broad Market Life Insurance products including Term Insurance and Universal Life Insurance within an assigned region of the United States. The Internal Wholesaler (IWS), Life Insurance will partner with assigned Field...

Job Description: We are looking to add a Client Service Specialist to join our Fraternal team in Omaha, NE . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Independently perform the daily tasks required to efficiently manage daily client service needs which may include but not limited to: P repares certificates, binders, Insurance and Claim Manuals and auto ID cards as needed Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Processes endorsements by checking coverages, invoicing, and updating agency management systems. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and...

WHAT WE'RE LOOKING FOR Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an immediate need for a Director of  Reserving to join its Actuarial team!  This individual will oversee the quarterly analysis of loss and loss adjustment expense reserves and provide data to the Finance Department for external financial reporting.  This individual will also conduct research into key drivers affecting loss reserves, including emerging types of claims, claim frequency and severity trends, and loss development patterns and diagnostics.  The position requires clear and engaging communication of information to Senior Leadership with effective data visuals on a frequent basis.    Reports directly  to Chief Actuary.        ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIES Manages and directs the work of the reserving team (e.g., Actuaries, Analysts), including keeping everyone on task to complete recurring assignments within tight timeframes....

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr. Operations Business Services Specialist to join our Inforce Operations Processing team within our Consumer Markets Division in Omaha, NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a Sr. Operations Business Services Specialist, you’ll move Pacific Life,...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Purpose of the Role The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments, ensuring high‑quality claim outcomes, operational excellence, and consistent, positive experience for policyholders and distribution partners. This role oversees end‑to‑end claims and agency service operations, including workflow management, producer support, staff development, process optimization, and cross‑functional collaboration. The...

Great opportunity to join our Retirement and Private Wealth Team! Are you a bright, outgoing, people-oriented person? If so, this is the career for you. As an Education Consultant and Wealth Advisor , you will engage retirement plan participants and their families in holistic financial well-being by providing recommendations that will help them drive positive financial outcomes while growing and maintaining your book of personal wealth clients. You will have continuous learning  and development opportunities to work towards your career goals . Your job responsibilities as the Education Consultant and Wealth Advisor: Manage a strong Client relationship and provide exceptional service Provide financial education and advice to help employees make informed decisions about retirement savings and other aspects of their financial wellbeing Educate the employee on their retirement picture, including social security, pension plans, state governmental plans, employer...