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customer success manager Pennsylvania

55 customer success manager jobs found

Freeway Insurance Services America
09/25/2026  
Up to $2,500* Sign-On Bonus Opportunity! NEW location Insurance Sales Store Manager
We are GROWING and we are searching for you! Join our team and unlock your potential.     Sign-On Bonus Opportunity! *Unlicensed: Up to $1,500 *Licensed: Up to $2,500 Pay Range : $18-$23 per hour for a Bilingual   Insurance Sales Store Manager.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts...
Freeway Insurance Services America Pittsburgh, PA Full Time
The Institutes
09/22/2026  
Customer Service Representative
About The Institutes Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world. Additionally, we understand the importance of work-life balance—in 2025 Philly.com named us a Top Workplace for the tenth year and USA Today named us a USA Top Workplace for the fourth year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement. HYBRID ROLE: Monday-Friday, with 2 days onsite per week at our Malvern office STANDARD SCHEDULE: 10:15 AM - 6:00 PM EST Customer Service Representative The Customer Service Representative is a...
The Institutes Malvern, PA Full Time
The Hanover Insurance Group
09/21/2026  
Personal Lines Territory Sales Manager (PA)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines Sales team is seeking a Territory Sales Manager out of Pennsylvania. This is a full-time/exempt role.   POSITION OVERVIEW: Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents.  Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role.  Meet with agency...
The Hanover Insurance Group Philadelphia, PA
Freeway Insurance Services America
09/16/2026  
Up to $2,500* Sign-On Bonus Opportunity! Insurance Sales Store Manager
We are GROWING and we are searching for you! Join our team and unlock your potential.     Sign-On Bonus Opportunity! *Unlicensed:   Up to   $1,500 *Licensed:   Up to   $2,500 Pay Range : $18-$23 per hour for a Bilingual   Insurance Sales Store Manager.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate...
Freeway Insurance Services America Lancaster, PA Full Time
RLI
09/10/2026  
Underwriting/Operations Assistant - Excess (Bala Cynwyd, PA or Glastonbury, CT))
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Bala Cynwyd, PA Full Time
Starr Insurance
09/04/2026  
Claims Manager, Risk Management
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Preferred Location: Chicago Alternate Locations: Atlanta, Philadelphia, Houston or Dallas The Claims Manager, Risk Management will be responsible for: ·         Active oversight of claims currently managed by a Third Party Administrator as well as direct           handling of an active inventory of primary and excess claims related to policies written out of             the Risk Management Profit Center in various jurisdictions ·...
Starr Insurance Philadelphia, PA Full Time
Guardian
09/01/2026  
Operations Specialist, Annuity New Business (Hybrid)
The Annuity New Business Operations Case Specialist is responsible for supporting the accurate and timely processing of annuity new business and post-issue transactions. This role serves as a key operational resource by assessing and prioritizing casework, managing follow-up activities, preparing incoming asset transfer requests, and coordinating contract-related communications. The Case Specialist monitors transaction quality, service levels, and operational trends to identify opportunities for improved efficiency, accuracy, and risk mitigation. Through collaboration with Product Management, Compliance, and cross-functional business partners, this role supports successful product implementation, strengthens operational controls, and drives continuous process improvements. By developing deep product and process expertise, the Case Specialist helps deliver operational excellence and exceptional service outcomes. You are Highly focused on the consumer and know how to...
Guardian Bethlehem, PA Full Time
Encova Insurance
08/19/2026  
Senior Territory Manager - Commercial Lines
The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. The salary range for candidates who reside in Pennsylvania is $93,822 - $150,115 annually + bonus + benefits. Pay Type: Salary. Ideal candidates will reside in the Pittsburgh, Pennsylvania area and have established agent relationships in the state. This role will service agents in Western Pennsylvania and a company vehicle is provided. This role will report to a Regional Vice President, Commercial Lines Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral,...
Encova Insurance PA Full Time
Guardian
08/06/2026  
Annuity New Business Coordinator (Hybrid)
The Annuity New Business Coordinator is responsible for supporting the efficient processing and continuous improvement of annuity new business operations. This position monitors workflow and attrition trends to support operational performance and process improvement. The Annuity New Business Coordinator will also play a key role in partnering with Learning & Development, ensuring consistent application of procedures and best practices across the team. This position is also responsible for maintaining and updating standard operating procedures and field facing training material to reflect regulatory requirements and operational changes. As an annuity subject matter expert, the Annuity New Business Coordinator serves as a resource for complex annuity inquiries, providing guidance, resolving escalated issues, and supporting day-to-day operations during critical business periods. Through a combination of analytics, training, and process oversight, this position helps drive...
Guardian Bethlehem, PA Full Time
Guardian
10/01/2026  
Workforce Planning Consultant
Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as a Workforce Planning Consultant.   This role will report to the Head of Workforce Management, Group Benefits and serve as a strategic workforce planning consultant, trusted advisor, and subject-matter expert. You will own and evolve workforce planning methodologies, lead complex scenario planning, and translate workforce data into executive-ready recommendations that influence staffing decisions.   You will be a partner with business leaders, Finance, Human Resources, Operations, Technology, and other stakeholders to evaluate workforce risks, challenge assumptions, and develop practical workforce strategies aligned with financial, operational, customer, and colleague objectives. Working with significant autonomy, you will lead specialized initiatives, create customized...
Guardian Bethlehem, PA Full Time
Guardian
10/01/2026  
Business Analyst
Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as a Business Analyst.   This role will report to our Manager of Rate Implementation team, who reports to our Head of Disability Pricing. The Business Analyst will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Rate Calculation technology platforms. In addition, they will assist with the plan creation & testing of projects and perform implementation of rates from Pricing actuaries. The Business Analyst will collaborate with various stakeholders to understand all areas impacted and maintain alignment.   You are ·       A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions ·...
Guardian Bethlehem, PA Full Time
Allstate
09/30/2026  
Field Auto Appraiser - Pittsburgh, PA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Appraiser, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process , using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or...
Allstate PA Full Time
EPIC Insurance Brokers & Consultants
09/29/2026  
Policy Owner Services Specialist
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!...
EPIC Insurance Brokers & Consultants New Castle, PA
Allstate
09/29/2026  
Paralegal – Insurance Defense (Remote – Pennsylvania)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Allstate's Litigation Services team as a Paralegal Specialist, where your contributions will be essential to delivering strong legal outcomes and exceptional service to our clients. This fully remote role offers the opportunity to work closely with experienced attorneys on insurance defense matters, including bodily injury and third-party liability claims. You'll take ownership of key aspects of the litigation process, including drafting pleadings and motions, managing discovery, coordinating with clients and vendors, reviewing...
Allstate PA Full Time
EPIC Insurance Brokers & Consultants
09/25/2026  
Licensed Insurance Associate
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise help support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our EPIC division, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future...
EPIC Insurance Brokers & Consultants New Castle, PA
WSFS Bank
09/22/2026  
Personal Banker
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. WSFS Bank's Personal Bankers will be responsible for providing products and services to enhance our Customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in-person interactions and outbound calling...
WSFS Bank Phoenixville, PA Full Time
WSFS Bank
09/22/2026  
Personal Banker
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. WSFS Bank's Personal Bankers will be responsible for providing products and services to enhance our Customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in-person interactions and outbound calling...
WSFS Bank Maple Glen, PA Full Time
Sedgwick
09/21/2026  
Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager This Field Case Manager will cover our Philidelphia, PA and surrounding areas along with Cherry Hill, NJ and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all...
Sedgwick Philadelphia, PA Full Time
AIG
09/19/2026  
Product Line Officer, Casualty, AIG Programs and Glatfelter
Product Line Officer, Commercial Insurance - AIG Programs & Glatfelter Insurance At AIG, we are reimagining the way we help customers to manage risk. Join us as a Product Line Officer, Commercial Insurance to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting Glatfelter Insurance Group is an all lines, full-service insurance broker that markets property, casualty, life, accident and health insurance products and risk management services on both a retail and wholesale / specialty basis throughout the country.  Glatfelter Insurance Group offers specialty programs for emergency service organizations, home healthcare agencies, senior living organizations, religious organizations, car wash businesses, municipalities, K-12 public and private schools, independent school bus contractors and water-related entities. American International Group, Inc.  completed its...
AIG Berwyn, PA Full Time
The Hartford
09/19/2026  
Contract Surety Bond Underwriter
Executive Underwriter - UW07DD Senior Underwriter - UW08DA Underwriter - UW08DB We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           As a Contract Surety Underwriter at The Hartford you will support the Construction Bond line of business strategies by marketing and underwriting business in partnership with field office specialists. Responsibilities: Analyze and assess underwriting information and complex risk and make recommendations to management. Maintain disciplined adherence to underwriting and service standards. Weighs decisions between underwriting standards and customer needs and expectations. Balances risk relative to return to make effective and acceptable underwriting decisions. Assist in...
The Hartford King of Prussia, PA Full Time

 

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