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customer success manager Virginia

48 customer success manager jobs found

The Hanover Insurance Group
09/11/2026  
Senior Small CL Sales Manager (VA)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Small Commercial department is seeking a Senior Small Commercial Sales Manager to join our growing team in Virgina.   This is a full time, exempt role     POSITION OVERVIEW:     Primary responsibility for driving small Commercial (BOP and < 50 K) policies new business flow in the agents  offices through educating and working with account managers  and communicating our risk appetite. Responsible for key agency relationship building, for those defined agents, and partners with  our Specialty and  Middle Market Underwriters to support growth and retention.        IN THIS ROLE, YOU WILL:    Works with Account Managers to...
The Hanover Insurance Group Richmond, VA
The Hanover Insurance Group
09/11/2026  
Senior Small CL Sales Manager (VA)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Small Commercial department is seeking a Senior Small Commercial Sales Manager to join our growing team in Virgina.   This is a full time, exempt role     POSITION OVERVIEW:     Primary responsibility for driving small Commercial (BOP and < 50 K) policies new business flow in the agents  offices through educating and working with account managers  and communicating our risk appetite. Responsible for key agency relationship building, for those defined agents, and partners with  our Specialty and  Middle Market Underwriters to support growth and retention.        IN THIS ROLE, YOU WILL:    Works with Account Managers to...
The Hanover Insurance Group Richmond, VA
Genworth
05/08/2026  
Senior Data Analysis Manager
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA Full Time
Genworth
10/02/2026  
Senior Network Engineer
About Us At Genworth and CareScout, we're on a mission to simplify and dignify the aging experience. The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the way. We're a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what’s best for our customers and collaborate to drive progress. Make it...
Genworth Richmond, VA Full Time
The Hanover Insurance Group
09/30/2026  
Litigation Attorney
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are seeking a Litigation Attorney to join our Staff Counsel organization in Henrico, VA. In this hybrid role, you will handle complex insurance defense matters from inception through trial while collaborating with claims and business partners across the organization.   Position Overview: Independently investigates and manages cases of moderate to high exposure and complexity in civil litigation from the inception of the lawsuit until conclusion through dismissal, settlement or trial. Works with adjuster and clients to resolve claims as expeditiously and effectively as possible.   This is a Full Time / Exempt role.   In this role you will: • Meets with clients and claims professionals...
The Hanover Insurance Group VA
The Hanover Insurance Group
09/30/2026  
Litigation Attorney
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are seeking a Litigation Attorney to join our Staff Counsel organization in Henrico, VA. In this hybrid role, you will handle complex insurance defense matters from inception through trial while collaborating with claims and business partners across the organization.   Position Overview: Independently investigates and manages cases of moderate to high exposure and complexity in civil litigation from the inception of the lawsuit until conclusion through dismissal, settlement or trial. Works with adjuster and clients to resolve claims as expeditiously and effectively as possible.   This is a Full Time / Exempt role.   In this role you will: • Meets with clients and claims professionals...
The Hanover Insurance Group VA
GEICO
09/29/2026  
Customer Service Representative (Auto)
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO       As   an Auto   Customer Service Representative,   you’ll   provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders...
GEICO Virginia Beach, VA Full Time
Sedgwick
09/26/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Northern Virginia region: Fairfax/Chantilly, Washington, DC and surrounding areas and MUST live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication...
Sedgwick Fairfax, VA Full Time
GEICO
09/25/2026  
NPMC Operational Technician II
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Position Summary The NPMC Operational Technician serves as a technical and operational leader supporting the National Print Mail Center's critical production environment. This role is responsible for maintaining operational continuity...
GEICO Fredericksburg, VA Full Time
Genworth
09/23/2026  
Data Product and Integration Analyst
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...
Genworth Richmond, VA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
09/19/2026  
Specialist, Business Process Management
Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description DUTIES AND RESPONSIBILITIES: Create value and capacity across multiple Argo business units through the leveraging of outsourcing, process optimization, and automation. Utilize data and business input to identify opportunities for process efficiency and standardization across Argo Business Units. Pull from available data points to clearly evaluate performance, identify problem areas, and inform business decisions. Utilize this data in regular communication with the business and outsourcing partners. Partner with Argo Business Units to set Service Level goals and defined desired outcomes for outsourced and/or...
BP&C, Shared Services Inc. (American National & Argo Group) Richmond, VA Full Time
The Hanover Insurance Group
09/16/2026  
Mgr Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .     Our Claims team is currently seeking a Manager - Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) in our Richmond, VA office.   POSITION OVERVIEW:  The Manager Service Claims is responsible for the daily oversight of the claims service handling team, leading employees to foster a highly engaged, high-performing workforce aligned with the organization’s strategic goals. This role ensures effective front-line adjustment of claims while demonstrating expertise in performance management, communication, decision-making, relationship building, and customer service. The manager proactively assesses current and future...
The Hanover Insurance Group Richmond, VA
The Hanover Insurance Group
09/16/2026  
Mgr Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .     Our Claims team is currently seeking a Manager - Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) in our Richmond, VA office.   POSITION OVERVIEW:  The Manager Service Claims is responsible for the daily oversight of the claims service handling team, leading employees to foster a highly engaged, high-performing workforce aligned with the organization’s strategic goals. This role ensures effective front-line adjustment of claims while demonstrating expertise in performance management, communication, decision-making, relationship building, and customer service. The manager proactively assesses current and future...
The Hanover Insurance Group Richmond, VA
Genworth
09/15/2026  
Manager, Technology and Cybersecurity Risk / Risk Data Analyst
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA Full Time
Genworth
09/14/2026  
Security Engineer, Application
At Genworth/CareScout, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee...
Genworth Richmond, VA Full Time
GEICO
09/10/2026  
Senior Tech Support I - Regional office support - *Onsite*
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Position Overview GEICO is seeking a highly motivated Senior Tech Support specialist with deep Windows/Apple/macOS expertise to join our Technical Field Engineering team. This role provides on-site technical support and maintenance...
GEICO Virginia Beach, VA Full Time
Intact Insurance Specialty Solutions
09/08/2026  
Underwriting Assistant (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Salem, VA Full Time
Allstate
09/05/2026  
Early Career Trial Attorney - Fairfax, VA (Hybrid)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As an Early Career Trial Attorney, you’ll handle bodily injury, property damage lawsuits, and more with arbitrations, mediations, and occasional trials. Beyond the courtroom, you’ll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role! Join the...
Allstate VA Full Time
AIG
09/03/2026  
Director, Security Operations Enablement
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security...
AIG Reston, VA Full Time
Genworth
08/29/2026  
Data Governance Analyst
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four...
Genworth Richmond, VA Full Time

 

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