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customer support officer Maryland

173 customer support officer jobs found

GEICO
03/26/2026  
Senior Manager, HR Advisors
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Overview The Manager, HR Advisors leads a team of specialized HR professionals, subject matter experts who provide critical HR guidance to management across the organization. This role ensures the consistent delivery of high-quality employee relations support, performance management guidance, and regulatory compliance. The Manager, HR Advisors drives strategic initiatives that enhance HR service...
GEICO Bethesda, MD, USA Full Time
GEICO
03/26/2026  
Director, Legal Operations – External Engagements, Data & Analytics
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Director, Legal Operations – External Engagements, Data & Analytics Job Description GEICO is one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career...
GEICO Bethesda, MD, USA Full Time
GEICO
03/26/2026  
Senior Full Stack Engineer (HYBRID)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary         GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance , zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological...
GEICO Bethesda, MD, USA Full Time
GEICO
03/25/2026  
Staff Engineer - Platform Security Engineering – Encryption and Tokenization
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.   When you join...
GEICO Bethesda, MD, USA Full Time
GEICO
03/25/2026  
Sr. Manager, National Account Agency Operations (INSURANCE EXP. REQUIRED)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Manager, National Account Agency Operations LOCATION: Remote with travel up to 75%. Opportunity to work in available office space at a regional GEICO office. GEICO seeks highly motivated and experienced Sr. Manager, National Account Agency Operations to join our team. The successful candidate will directly report to a National Account Director and will be responsible for working within a...
GEICO Bethesda, MD, USA Full Time
GEICO
03/25/2026  
Senior Software Engineer (Full Stack Java/React) - Commissions Platform - HYBRID
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. About the Team The Commissions Platform team sits within the Finance Technology organization and is  responsible for designing, building, and maintaining enterprise systems that support commission use cases from multiple channels, such as Partners, Geico and Independent agencies. Our platform enables accurate calculation, reporting and payment of commissions while ensuring compliance, audibility, and...
GEICO Bethesda, MD, USA Full Time
GEICO
03/25/2026  
Workday Financials - Senior Systems Analyst (Hybrid)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At  GEICO , technology isn’t a support function—it’s the engine driving our transformation. We are reimagining how insurance works by building modern, scalable platforms that deliver exceptional customer and business experiences. As we continue our evolution into a world‑class, engineering‑driven organization, we’re looking for a  Senior   Systems Analyst  to help shape the future of our  Workday Financials...
GEICO Bethesda, MD, USA Full Time
GEICO
03/25/2026  
RAD Business Systems Analyst
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Candidate Qualifications: • Candidate with or pursuing a degree in Information Systems, Computer Science or related field/equivalent experience is preferred. • Experience with Software Development Life Cycle is preferred • Experience developing test plans and executing test scenarios to ensure the highest quality deliverables. • Experience eliciting and documenting functional system requirements from...
GEICO Bethesda, MD, USA Full Time
The Baldwin Group
03/25/2026  
Sales Enablement Specialist - The Baldwin Group Financial Services
The Baldwin Group, a nationwide Registered Investment Advisor, is seeking a Senior Advisor to join our Financial Services team. As a Wealth Management Financial Advisor, you will build and deepen client relationships, deliver comprehensive planning, and manage portfolios using Baldwin’s integrated advice platform. You’ll collaborate across practices to protect assets, optimize incomes, and help clients achieve long‑term financial outcomes. The Financial Services Sales Enablement Specialist will work directly with 4–5 partner-level financial advisors to generate new sales opportunities, support a longer-cycle retirement plan and wealth management sales process, nurture existing client relationships, and create client-facing presentations and materials. This role is highly task- and project-oriented, with a strong focus on pipeline management, scheduling, data integrity, and coordination rather than direct outbound sales calls. The ideal candidate is flexible to changing business...
The Baldwin Group Bethesda, MD, USA Full Time
GEICO
03/24/2026  
Staff Engineer
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Staff Engineer is a lead member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical...
GEICO Bethesda, MD, USA Full Time
GEICO
03/24/2026  
Staff Engineer – Reliability Engineering (HYBRID)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Staff Engineer works with our Distinguished Engineers and Sr.Engineers to innovate and build new systems, improve, and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems.  As a Site Reliability Engineer (SRE) at GEICO, you will tackle the unique challenges of operating at scale, leveraging expertise in coding and large-scale system design. You will also...
GEICO Bethesda, MD, USA Full Time
Nationwide
03/24/2026  
Senior Paralegal (Subrogation/Plaintiff)
If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Qualified candidates MUST HAVE Insurance Defense (Subrogation/Plaintiff) litigation experience. *This position is a hybrid position, working from the Linthicum, MD office two days per week. #LI-TN1 Job Description Summary Would you thrive in an environment where you can deliver top-quality legal services to support the mission of a Fortune 100 insurance company to protect people, businesses, and futures with extraordinary care? If you enjoy having a diverse workload, are adaptable, technologically skilled, possess strong...
Nationwide Linthicum Heights, MD, USA Full Time
Huntington
03/23/2026  
Client Service Advisor-1
Description Summary: Responsible for handling complex client servicing escalations through various workflow avenues, ensuring the delivery of an optimal and consistent client experience and providing critical welcome support for newly boarded relationships. In addition, will be responsible for servicing preexisting accounts with a heavy focus on revenue retention and will serve as a subject matter expert for value-added reseller (VAR)/Gateway support. Duties and Responsibilities: Handles complex client servicing escalations through various workflow avenues, ensuring the delivery of an optimal and consistent client experience and providing critical welcome support for newly boarded relationships. Identifies processing and interchange qualification issues and advises merchants on chargebacks, billing, and funding investigations. Additionally, responsible for servicing preexisting accounts. Use sound...
Huntington Hagerstown, MD, USA Full Time
GEICO
03/23/2026  
Distinguished Engineer - Networking
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Distinguished Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications.  You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.​...
GEICO Bethesda, MD, USA Full Time
GEICO
03/23/2026  
Sr. Software Engineer
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Senior Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications.  You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous...
GEICO Bethesda, MD, USA Full Time
GEICO
03/23/2026  
Senior Engineer - Full-Stack (API/Software Development/Microservices)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our insurance business transformation as we redefine experiences for our customers.     Position Description   Our Senior Engineer is a key member of the engineering staff working across the organization to provide a friction...
GEICO Bethesda, MD, USA Full Time
GEICO
03/23/2026  
Principal Product Manager
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. We are seeking an accomplished Applied AI Product Leader to spearhead the development and expansion of cutting-edge artificial intelligence solutions within GEICO's sales division. In this distinguished senior position, you will define the strategic vision for transformative AI initiatives across diverse product lines and multidisciplinary teams. This role provides a unique opportunity to drive pivotal...
GEICO Bethesda, MD, USA Full Time
GEICO
03/23/2026  
Business Strategy and Analytics Intern – HYBRID
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Business Strategy and Analytics Internship will provide a hands -on experience in a challenging, interesting, and rewarding environment. Qualified interns will experience different functions of our State Management department, including working on product strategy, product development, and competitive intelligence.   As an intern, you will be provided the opportunity to...
GEICO Bethesda, MD, USA Part Time
GEICO
03/23/2026  
Senior Staff Engineer, Software Engineering 
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Senior Staff Engineer, Software Engineering (SRE Availability, Incident & Change Management) Position Description Our Senior Staff Engineer works with our Staff and Sr. Engineers to innovate and build new systems, improve and enhance existing systems, and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap that...
GEICO Bethesda, MD, USA Full Time
GEICO
03/23/2026  
Staff Engineer – Full Stack Applications
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement. We are...
GEICO Bethesda, MD, USA Full Time

 

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