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customer support officer New Jersey

158 customer support officer jobs found

Berkley
04/02/2026  
Chief Claims Officer
Company Details   What makes Admiral Insurance Group ADMIRABLE .   Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance.  We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge.  As a member of the W. R. Berkley Corporation, a Fortune 500® Company and one of the nation’s premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners.    Unlock your insure -ability. Learn more about Careers at Admiral Insurance Group .   See what it’s like to work in Admiral’s Claims department .   The Company is an equal employment opportunity employer....
Berkley Moorestown, NJ
The Hartford
03/22/2026  
Chief Underwriting Officer, Casualty Primary & Excess
Chief Underwriting Officer - UC04BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Reporting to the Head of Casualty Wholesale, the Chief Underwriting Officer (CUO), Casualty will operate in a key senior leadership role holding the highest-level underwriting authority for Excess and Primary Casualty Wholesale. The CUO will directly manage multiple facets of the Excess and Primary line business, as well as provide leadership for various projects of critical strategic importance, including oversight for rating and pricing strategy, referral underwriting authority, establishment of underwriting guidelines, loss control, quality and training. This role has direct accountability for driving underwriting policy and performance, underwriting...
The Hartford Morristown, NJ Full Time
WSFS Bank
01/22/2026  
Mortgage Loan Officer- New Jersey
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Mortgage Loan Officer will originate mortgage loans (purchase and refinances including Conventional loans, FHA, USDA, VA, First Time Home Buyers) in the New Jersey area. This position will be responsible for soliciting residential mortgages through their existing referral network and seeking opportunities to present the...
WSFS Bank Burlington, NJ Full Time
Guardian
05/22/2026  
Full Stack Engineer React/.NET
We are actively seeking a proactive, creative Senior Software Engineer who will be responsible for architectural design and implementation of Guardian's next-generation web self-service platforms APIs using .Net Core, C#. You will: Design, develop, and deploy high-volume, high-usage self-service web portals and APIs, utilizing .Net Core, C#, React, Next.js, and responsive CSS. Collaborate with Technical Teams, Technical Manager, Project Manager and subject matter experts from businesses and work closely with SMEs to understand, plan and implement. Ensure compliance with security, privacy, legal, infrastructure, and administrative/corporate processes and policies. Lead code reviews and administer paired programming. Provide unique insight into the analysis of customer business requirements that may cross multiple functional areas and/or multiple technical platforms and understand the broad strategic implications. Act independently and as part of a team to...
Guardian Holmdel, NJ Full Time
WSFS Bank
05/21/2026  
Personal Banker I- Burlington, NJ
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. WSFS Bank's Personal Bankers will be responsible for providing products and services to enhance our Customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in-person interactions and outbound calling...
WSFS Bank Burlington, NJ Full Time
Crum & Forster
05/21/2026  
Director, Large Fleet and Sharing Economy Claims - Remote
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...
Crum & Forster Morristown, NJ Full Time
GEICO
05/21/2026  
Personal Injury Claims Examiner
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Personal Injury Protection Claims Examiner – Marlton, NJ Salary: $27.47 per hour / $55,350 annually What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. We are looking for Personal Injury Protection (PIP) Claims Examiners in our Marlton, NJ office to deliver our promise to be there and assist our customers...
GEICO Evesham, NJ Full Time
Nationwide
05/21/2026  
Sr Underwriter - Business Development - Surety (Large Contract)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-CL1 Job Description Summary Do you thrive in an environment where you can put your critical thinking and communication skills to work every day? Do you appreciate being able to contribute individually as well as collaboratively? Our Surety Underwriting team values initiative, the ambition to grow and learn, a broad skill set that includes everything from marketing to finance to risk analysis and a solutions focused approach. We’re technology savvy and...
Nationwide NJ Full Time
Arch
05/21/2026  
Senior Auto Claims Examiner – UM/ UIM
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary As a dedicated Sr. Injury Adjuster- UIM/ UM, you will be responsible to adjust low to moderately complex UM/UIM claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy Key Responsibilities Investigate, evaluate, and resolve commercial auto, transportation, and trucking claims nationwide. Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to...
Arch Morristown, NJ Full Time
AIG
05/21/2026  
Claims Analyst IV - Management Liability
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst IV – Management Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As a Claims Analyst IV, you will be responsible for handling Employment Practices Liability with opportunity to handle Director & Officers and Fiduciary Liability Claims, identifying, investigating, and resolving multiple coverage issues at the earliest...
AIG Jersey City, NJ Full Time
Brown & Brown
05/20/2026  
Employee Benefits Account Executive
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Roseland, NJ . The Employee Benefits Account Executive serves as a key liaison for both large and small client groups, ensuring exceptional service delivery and client satisfaction in alignment with B&B’s service standards. Collaborate closely with the Team Leader and Benefits Department to support service initiatives, implement product enhancements, and strengthen both internal and external relationships. The role also involves identifying market opportunities, supporting business development efforts, and contributing to proposal creation and client retention strategies. How You Will Contribute: Independently serve as a key liaison for both large Manage and grow an existing book of business by developing strategic plans for...
Brown & Brown Roseland, NJ Full Time
AIG
05/20/2026  
AVP II, Data Platforms
Job Description As a leader of the data technologies platforms, this role will manage the data platforms primarily but not limited to Snowflake.   Responsibilities This is not a DBA role  •Leads a team of data engineers/managers or works in individual capacity as a principal data engineer. • Responsible for providing direction in the life cycle of the solution and manage complex program with impact on business. • Implement data project according to the line of business and/or function data strategy and road map. • Work closely with architects and senior engineers to develop the best possible technical design and approach that meets to business goals. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules. • Project management: prioritization, planning of projects and features, stakeholder management and tracking of external commitments. • Support the sharing of knowledge and...
AIG Jersey City, NJ Full Time
Allstate
05/20/2026  
Property Adjuster - Field Estimating - Little Egg Harbor Township, NJ
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!     As a Field Property Adjuster, you will   provide   exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide,   leveraging   various platforms and software such as Xactimate and   ClaimsX   Video...
Allstate NJ Full Time
Berkley
05/20/2026  
Sr. Production Underwriter
Company Details   Berkley Luxury Group is an operating unit of W.R. Berkley Corporation, one of America’s largest commercial lines writers in the United states. At Berkley Luxury Group we offer tailored, all-inclusive insurance solutions for luxury condo, co-op, rental properties and fine dining restaurants.   Berkley Luxury Group has been a mainstay in the commercial real estate and hospitality business since 1986. We specialize in luxury condominiums, cooperatives, and apartments in the habitational space, Class A Office buildings and fine dining restaurants in the hospitality space. BLG maintains a standard of prompt and fair settlement of claims, and endeavors to treat insureds and brokers in a partnership-like manner.   BLG has developed a strategic plan to grow their success by expanding their footprint geographically and adding complementary products. At BLG there is a shared vision to be the best option for its customers. We aim to provide...
Berkley Parsippany-Troy Hills, NJ
Crum & Forster
05/19/2026  
Senior Underwriter, C&F Stop Loss
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award  for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.   For more information about Crum & Forster, please...
Crum & Forster Eatontown, NJ Full Time
AIG
05/19/2026  
Managerial Skill Development Specialist
About the role The Managerial Skill Development Specialist will manage a portfolio of learning initiatives that build future-ready management skills across the organization. This role reports to the Manager Skills Lead and collaborates with stakeholders across functions to design and implement scalable learning solutions that deliver on both development and business strategies. The role requires strong project ownership, creativity in learning design, and the ability to deliver innovative learning experiences that energize participants and engage them in developing their personal leadership skills. Key Responsibilities: Strategic Learning Partnership Serve as a primary learning partner to assigned business units, building trusted relationships to understand business priorities, skill gaps, and performance needs. Partner cross-functionally with HRBPs, Talent, and other stakeholders to ensure alignment with broader talent and leadership initiatives. Evolve and execute...
AIG Parsippany-Troy Hills, NJ Full Time
NJM Insurance
05/18/2026  
Project Manager - Hybrid
New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...
NJM Insurance Trenton, NJ Full Time
Crum & Forster
05/18/2026  
Senior Actuary, Employer Stop Loss - Eatontown, NJ or Remote
Crum & Forster Company Overview Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.   In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.   The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market. Job Description Information about the Role, Line of Business and Team: The...
Crum & Forster Eatontown, NJ Full Time
AIG
05/18/2026  
VP, Enterprise Architecture - Modernization
At AIG, we are reimagining the way we help customers to manage risk. Join us as a VP, Enterprise Architecture - Modernization to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The VP, Enterprise Architect will report to the Global head of Architecture in IS, and work closely with IS leaders across functional disciplines, business unit CIOs and architects across...
AIG Jersey City, NJ Full Time
NJM Insurance
05/15/2026  
First Notice of Loss Associate
The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims. Monday to Friday (8:00am-4:15pm) and 1 Saturday a month (8:30am-4:30p) Essential Duties and Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a timely manner. Navigate systems with proficiency to access appropriate information to service callers. Perform additional...
NJM Insurance Hammonton, NJ Full Time

 

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