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customer support officer New York

322 customer support officer jobs found

MarshMcLennan
03/15/2026  
Chief Marketing Officer
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Chief Marketing Officer at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As the Chief Marketing Officer of the National Marketing and Communications team, you’ll play a critical role in shaping how MMA goes to...
MarshMcLennan White Plains, NY, USA Full Time
Flagstar Bank
03/11/2026  
Commercial & Private Bank Compliance Risk & Controls Associate
Position Title Commercial & Private Bank Compliance Risk & Controls Associate Location New York, NY 10018 Job Summary The Commercial & Private Bank Compliance Risk & Controls Associate will play an integral role in the design, buildout, transformation and implementation of a Compliance risk management framework as well as advise and oversee business lines through ongoing identification, assessment, and measurement of material risks and key controls. The Commercial & Private Bank Compliance Risk & Controls Associate, in this 1st Line of Defense (1LOD) role, will bring expertise in regulatory Compliance and risk experience in Commercial & Private Banking businesses. • The Private Bank consists of Private Client Groups (PCGs) who are highly specialized in providing white glove service to High Net Worth and Commercial clients by offering Deposit products, lending, and products and services from Flagstar’s broader offerings. • The Commercial Bank...
Flagstar Bank New York, NY, USA Full Time
Voya Financial
02/20/2026  
Business Management Associate
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY, USA Full Time
Starr Insurance
02/05/2026  
Senior Director, Data Architecture
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Job Description: Senior Director, Data Architecture Location:  New York, NY Reports to:  Head of Data Engineering & Chief Data Officer Department:  Starr Technology Group Overview: The Senior Director, Data Architecture is a pivotal leadership role responsible for championing, building, and scaling a world-class Data Architecture practice in support of Starr’s global enterprise data vision. Reporting to the Chief Data Officer, the candidate will define and deliver modern, resilient, and...
Starr Insurance New York, NY, USA Full Time
Merchants Insurance Group
02/02/2026  
Director, Corporate Programs
Director, Corporate Programs Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Director, Corporate Programs to join our Corporate Headquarters located in Buffalo, New York. The Director, Corporate Programs is a member of the Officer Team, and is responsible for providing leadership for all program business across the organization, with full accountability for the performance, growth, and profitability of the book. This role is responsible for driving the success of our program portfolio by partnering closely with external managing general agents, program administrators, reinsurers, brokers, and internal business units to deliver differentiated products and services. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York...
Merchants Insurance Group Buffalo, NY, USA Full Time
Travelers
12/17/2025  
Commercial Middle Market Underwriter, Account Executive Officer
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers East Syracuse, NY, USA Full Time
Merchants Insurance Group
03/27/2026  
Loss Control Specialist
Loss Control Specialist Hybrid/Remote Work Schedule   Desired locations for opportunity:  Albany, Hudson Valley or Western Massachusetts   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Loss Control specialist for our Corporate Loss Control team. The territory for this opportunity will be located within Albany, NY, Hudson Valley or Western Massachusetts location. The Loss Control Specialist will act as an expert in safety related areas for underwriters, agents and insureds. This involves risk management and consultation services in the prevention and reduction of loss for our policyholders.  The senior specialist will survey and service the larger and more complex accounts, take the lead in training and education sessions and become involved in special projects/programs that are being developed within the company. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M....
Merchants Insurance Group Buffalo, NY, USA Full Time
Merchants Insurance Group
03/27/2026  
Corporate Sales Specialist
Corporate Sales Specialist Hybrid Work Schedule Buffalo, New York   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Corporate Sales Specialist for our Corporate Sales team located in Buffalo, New York. The Corporate Sales Specialist will become part of a dedicated sales and marketing team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York (2023-2026), a Fast Track company (2019-2025), and a Top Private Company 6 years in a row (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...
Merchants Insurance Group Buffalo, NY, USA Full Time
Bridge Specialty Group
03/27/2026  
Senior Accountant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group i s seeking a Senior Accountant to join our growing team in Garden City, NY! The Senior Accountant is responsible for all aspects of general ledger accounting, financial reporting, financial forecasting and budgeting, and certain reconciliations as well as a business partner to our office leaders.  How You Will Contribute: Record and reconcile financial transactions, including accounts payable and receivable, and general ledger entries. Prepare timely and accurate financial statements and provide income statements/balance sheet flux analysis. Assist in month-end and year-end closing processes, including journal entries, accruals, and reconciliations. Assisting with forecasting/budgeting preparation. Analyze financial data and identify trends to support business decisions. Maintain...
Bridge Specialty Group Garden City, NY, USA Full Time
GEICO
03/27/2026  
Senior Director, Financial Systems – Product Management
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2024, GEICO earned premiums worth over $43 billion U.S. dollars. At GEICO, we offer a rewarding career where your ambitions are met with endless...
GEICO New York, NY, USA Full Time
Flagstar Bank
03/27/2026  
Executive Assistant
Position Title Executive Assistant Location New York, NY 10018 Job Summary The Executive Assistant is responsible for enhancing the effectiveness by providing advanced information management support (typically at an Executive or high-level management level), administrative support and organizational support. Responsible for handling a wide and complex range of administrative and executive support related tasks working under minimal supervision. Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure and remains flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Also responsible for gathering information to prepare reports, assisting with the planning of events, managing and directing certain inquiries, managing and prioritizing meetings for the executive and assisting with the creation of timely communications within the division. May be required to apply knowledge of assigned line...
Flagstar Bank New York, NY, USA Full Time
Flagstar Bank
03/27/2026  
Client Associate - Government Banking
Position Title Client Associate - Government Banking Location Hicksville, NY 11801 Job Summary The Government Banking-Client Associate's primary function is to support assigned Government Banking Relationship Managers with retaining and enhancing existing public sector client relationships, growing new client-base, and increasing revenue for Flagstar. This includes involvement in the initial client contact to define needs, preparation of client proposals in response to the identified requirements, implementation of chosen accounts, products and services, monitoring of all on-going processes and daily personalized client service. Additionally, the Government Banking-Client Associate is responsible for the day to day servicing of the existing assigned client base including fielding questions, problem solving, and handling transactional requirements. Hourly Pay Range: $16.79 - $22.39 - $24.79 Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: JOB...
Flagstar Bank Hicksville, NY, USA Full Time
Allstate
03/27/2026  
Legal Administrative Assistant (Hybrid – Garden City, NY)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join our dynamic insurance defense legal team as a Counsel Support Associate supporting Bodily Injury (BI) matters. In this role, you'll provide essential administrative support to Client Legal Services Attorneys handling BI claims, ensuring the smooth management of legal proceedings. This is an excellent opportunity to gain hands-on legal experience in a collaborative, mentorship-driven environment with exposure to civil litigation. Key Responsibilities Legal Document Management: Enter and manage pleadings, motions, trial...
Allstate New York, NY, USA Full Time
Travelers
03/27/2026  
Sr Counsel - Insurance Coverage
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Melville, NY, USA Full Time
Guardian
03/27/2026  
Platform Owner, Finance Technology (Oracle ERP/EPM, Kyriba)
Position Summary   T he   Platform Owner , Finance Technology   is responsible   for   the strategy , governance, lifecycle, and performance outcomes   of Guardian’s financial technology ecosystem.   This includes Oracle ERP,   Oracle EPM ,   Kyriba, and a suite of supporting financial applications that enable   accounting , FP&A, treasury, tax, procurement, and controllership functions.   This leader ensures that Guardian’s financial systems are reliable, scalable, well ‑ governed, and continuously evolving to support   both   the company’s   current operations and the Journey to ’30   growth and transformation agenda. The role blends strategic leadership with hands ‑ on oversight of system architecture, process optimization, and cross ‑ functional   enablement and coordination .   Serves as the decision owner for platform architecture, configuration standards, and major design tradeoffs across the...
Guardian New York, NY, USA Full Time
Arch
03/27/2026  
Complex Claims and Coverage Specialist
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Arch Insurance Group, AIGI, is looking for an experienced claims professional to join its Major Case Unit as a Complex Claims and Coverage Specialist. This position will focus primarily on claims from our Programs, National Accounts, Alternative Markets, and Construction Business Units.  In this role you will deal with sophisticated litigation and complex coverage issues, including long-tail bodily injury exposures, claims arising under Coverage B of Primary/Excess CGL policies, as well as environmental and toxic tort claims.  You will handle claims involving Multi-District Litigation, Class Action lawsuits, complex coverage matters, claims against the company and...
Arch New York, NY, USA Full Time
Brown & Brown
03/27/2026  
Accounting & Finance Intern
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Accounting & Finance Intern   to join our growing team in   Rye Brook, NY!         The Accounting and Finance Intern will provide administrative support to the office to promote a professional and courteous business and support the delivery of exceptional customer service.       How You Will Contribute:     Assumes administrative roles involving duties and responsibilities of assigned department. Gains experience in assigned department through project completion and job shadowing. Participate in meetings, events and activities as assigned. Explores other areas of interest to include learning more about the facets of the company, both within and outside of the assigned department. Complete assigned internship projects to drive understanding...
Brown & Brown Rye Brook, NY, USA Full Time
AIG
03/27/2026  
Policy Wording Specialist
At AIG, we are reimagining the way we help customers to manage risk. Join us as Wording Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent.   How you will create an impact   Drive coverage certainty by establishing policy wording guidelines and counseling underwriters on best practices. Provide counseling and technical guidance to underwriters on policy language. Review competitor forms and make recommendations to the Global Property Wording Manager on acceptability of those forms and required endorsements. Draft manuscript endorsements to AIG’s standard policy forms, and create bespoke endorsements for third party policy forms to address client-specific exposures and align with underwriting intent. Work with Underwriting, Claims and Legal in drafting new policy forms and endorsements. Support the Global Property Wording...
AIG New York, NY, USA Full Time
NYCM Insurance
03/26/2026  
Operations Supervisor (Underwriting) (Hybrid)
The Underwriting Operations Supervisor is responsible for the Underwriting division staff development and supervision of the operations team. This individual will provide daily supervision and provide guidance and support to the staff and perform duties under direct guidance from Underwriting management. Duties & Responsibilities: Manage assigned team, provide guidance, direction, and leadership. Responsible for the daily tasks of individuals within their span of control. Develop, cultivate, mentor, coach, and evaluate team to meet individual company standards and the goals outlined in the divisional business plan. Assist with staff maintenance through recruiting, selecting, orienting, promoting, and any necessary terminations. Provide insight in the annual planning process, evaluating team priorities and capacity. Set and approve employee’s work schedule. Verify and approve timekeeping records and consult employees about any discrepancies. Document...
NYCM Insurance Edmeston, NY, USA Full Time
GEICO
03/26/2026  
Auto Damage Trainee
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sign on bonus: $1,500 for candidates who hold an adjuster’s license that is active and in good standing. GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. Please note that this is a field role. Any candidate(s) selected for the...
GEICO Melville, NY, USA Full Time

 

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