25 customer support representative jobs found

Company Details   Continental Western Group (CWG) is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. Since 1886, our mission has been to provide insurance solutions that make a difference.   CWG’s culture is one where our team members feel valued, supported, and inspired to make a difference every day. Here, teams contribute to impactful work, have great growth opportunities, and enjoy our collaborative community. Since 2020, CWG has been named a Best Place to Work in Insurance every year they have participated.   As a Berkley company, we enjoy operational flexibility that allows us to deliver high-quality coverage solutions. W. R. Berkley Corporation and all member insurance companies are rated A+ (Superior) by A.M. Best Company and carry a Standard & Poor’s Financial Rating of A+ (Strong).   The Company is an equal employment opportunity employer. We...

Job Description: Job Title: Customer Experience Representative Department : Contact Center – Topeka, KS Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary The Customer Experience Representative is responsible for receiving incoming calls and determining the products, services or resources that the caller may require (or could benefit from).  You will also provide direct support services to customers or connect them with a staff member in the appropriate...

Job Description: Job Title: Customer Service Representative Trainee Location: Prairie Village, KS Employment Type : Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary Assists customers with all types of teller and new account transactions. Assists customers with opening, processing, and closing Consumer Loans. Advise and cross-sell appropriate products and services which benefit the customer to meet their personal financial goals. Responsible for accurately processing financial...

We’re thrilled that you are interested in joining us here at the Amynta Group! We’re thrilled that you are interested in joining us here at the Amynta Group! The Production Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. The Production Underwriter is a key part of the production underwriting capabilities of AmCom Insurance Services Inc. This position will report to the Program Underwriting Director and job grade will be based on experience and capabilities. The Production underwriter will own the results of their book of business and will engage in activities tied to risk selection and to customer service.   The Production Underwriter role can be filled by individuals with experience as account managers, or underwriters with experience on the carrier, MGA/MGU or agent side. If you have a growth mind set, individual accountability, critical thinking, and are detail oriented. As we grow, there will be additional...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Job Description: Job Title: Customer Experience Representative Department : Call Center – Lawrence, KS Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary The Customer Experience Representative is responsible for receiving incoming calls and determining the products, services or resources that the caller may require (or could benefit from).  You will also provide direct support services to customers or connect them with a staff member in the appropriate department...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY The Senior Production Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. The Production Underwriter is a key part of the production underwriting capabilities of Amynta Dealer Solutions. The Production underwriter will own the results of their book of business and will engage in activities tied to risk selection and to customer service.  ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Production underwriter owns the results of their book of business and will be compensated on annual and long term profitability. A production underwriter maintains balance between distribution and risk selection to drive profitable growth. A production underwriter understands how their book fits in to the broader portfolio strategy. A production underwriter has agent/broker relationships. Engage in activities to generate submissions Maintain...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Production (Producing) Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. Develop new business, manage assigned agencies, select advantageous risks and build a profitable portfolio of accounts. Represent the Amynta Group and meet with identified insurance agencies to develop relationships with the agents and promote your company's products and services. Work with the underwriting department to analyze the financial risk of applicants that come in through that agency and determine if they qualify for coverage. Monitor loss ratios for Carriers and Agents and take corrective action when possible to remain profitable. Regularly make marketing presentations to prospective clients. Manage and develop agent performance and the book of business through personal analysis. Analyze information in insurance applications, supplemental reports, studies,...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriting Operations Specialist is a key part of the production underwriting capabilities of AmCom Insurance Services. This position is a service-oriented member of the underwriting team and takes ownership of customer service requests. The team member will identify solutions and execute individual process tasks within the insurance policy Lifecyle within customer service standards. The Underwriting Operations specialist will focus on risk bearing transactions and will focus on improving the functionality of our production underwriting team. The Underwriting Operations Specialist will have a level of authority and will have a capability and skill set that supports their development into a production underwriter. The Operation Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, MGA or...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriting Operations Specialist plays an essential role in supporting the underwriting team and ensuring smooth, accurate processing throughout the entire policy lifecycle. This position is well suited for someone looking to start or advance a career in Property & Casualty insurance and who enjoys organized, detail driven work. The role is responsible for policy processing, data entry, documentation management, and providing timely, high quality operational support to help the underwriting team deliver excellent service. Some prior insurance experience or related coursework is preferred, but we are fully prepared to train a highly organized, motivated candidate with strong attention to detail and a desire to learn. Key Responsibilities Underwriting Support Assist underwriters with new business submissions, renewals, endorsements, and cancellations. Review submission documents for...

Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.   Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our core principles and values.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? Customer-focused, source of...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Management Liability Production Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. The Production Underwriter is a key part of the production underwriting capabilities of AMCOM. The Production underwriter will own the results of their book of business and will engage in activities tied to risk selection and to customer service.  ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Production underwriter owns the results of their book of business and will be compensated on annual and long-term profitability. A production underwriter maintains balance between distribution and risk selection to drive profitable growth. A production underwriter understands how their book fits into the broader portfolio strategy. A production underwriter has agent/broker relationships. Engage in activities to generate submissions Maintain and lead the...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Auto Property Damage Adjuster (Fast Track Representative) to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Stewardship Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices,...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Producer, is responsible for producing new business, building client relationships, establishing client loyalty, and leading sales initiatives that enhance the overall client experience. Core Responsibilities •    Develops and acquires new business revenue through sales to new and existing clients. •    Provides service to clients according to their needs, retaining them as clients. •    Participates in team sales situations with other producers and support personnel. •    May manage overall client relationships and is supported by day-to-day account management. •    Assists, educates and develops other staff members in new client sales situations and existing client service requirements. •    Applies industry technologies to new sales, additional sales to existing clients and account service. •    Provides direction in account transfer situations. •    Prepares and implements an individual...

We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY The Senior Production Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. The Production Underwriter is a key part of the production underwriting capabilities of Amynta Dealer Solutions. The Production underwriter will own the results of their book of business and will engage in activities tied to risk selection and to customer service.  ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Production underwriter owns the results of their book of business and will be compensated on annual and long term profitability. A production underwriter maintains balance between distribution and risk selection to drive profitable growth. A production underwriter understands how their book fits in to the broader portfolio strategy. A production underwriter has agent/broker relationships. Engage in activities to generate submissions Maintain...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Operations Specialist is a key part of the production underwriting capabilities of Amynta Dealer Solutions. This position lead projects, identify solutions, and execute individual process tasks within the insurance policy Lifecyle. The Operations specialist will focus on improving the functionality of our production underwriting team. Amynta Dealer Solutions is Amynta’s leading dealer program offering a full suite of industry leading property, casualty and specialty products for dealerships within multiple industry verticals. Our team is growing and we are looking for individuals with insurance experience or the right passion for taking care of customers. The Operation Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, mga or agent side. We are also willing to train the right candidate....

We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriting Operations Specialist is a key part of the production underwriting capabilities of AmCom Insurance Services. This position is a service-oriented member of the underwriting team and takes ownership of customer service requests. The team member will identify solutions and execute individual process tasks within the insurance policy Lifecyle within customer service standards. The Underwriting Operations specialist will focus on risk bearing transactions and will focus on improving the functionality of our production underwriting team. The Underwriting Operations Specialist will have a level of authority and will have a capability and skill set that supports their development into a production underwriter. The Operation Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, MGA or...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Operations Specialist is a key part of the production underwriting capabilities of Amynta Dealer Solutions. If you have a growth mind set, individual accountability, critical thinking skills, and are detail-oriented we would love to talk with you about joining our team. The Operation Specialist role can be filled by college graduates, individuals with experience as assistant underwriters, account managers, raters, or underwriters. As we grow these positions will career path through personal and career development opportunities that can be aligned with your core capabilities and personal growth objectives. Growth opportunities include production underwriting, sales, marketing, data analytics or operation management teams. The Operations Specialist is a key part of the production underwriting capabilities of Amynta Dealer Solutions. This position will report to the VP, Amynta Dealer Solutions....

We’re thrilled that you are interested in joining us here at the Amynta Group! Regional Distribution Amynta Dealer Solutions is Amynta’s leading dealer program offering a full suite of industry leading property, casualty and specialty products across multiple segments.  Core Responsibilities •    Identifies new agents/brokers with portfolios that align with our underwriting facility appetites. •    Works with the VP of distribution to manages the onboarding process of new agents. •    Collaborates with underwriting leadership to keep our products fresh and to maintain our ease of doing business.  •    Provides necessary education of the P&C products offered by Amynta Dealer Solutions.  •    Takes inbound calls from agents to assist with operational tasks, business needs and other requests as necessary to maintain a high service standard (e.g. dealer login resets, rate card updates, product information requests). •    Makes outbound calls to larger agents for...