57 customer support specialist jobs found

Job Posting End Date: March 27 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...

Join us as a Senior Executive Underwriter - National Accounts, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist, National Accounts Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term...

Company: Marsh McLennan Agency Description: Marketing Communications Specialist Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Marketing Communications Specialist at Horton, a Marsh business. Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). What You Do Develop and execute communications materials that are aligned with business...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Lead AI Cloud Platform Engineer, you'll act as a full stack engineer who builds and operates the cloud application development and hosting platforms for Allstate. You'll have the primary accountability of owning, developing, implementing and operating Allstate’s Cloud platforms. As a Technology Specialist with expertise in GenAI Cloud Platforms, you will serve as a technical solutions expert within our AI solutions team, collaborating with strategic product teams to define their AI strategy and prioritize use cases that deliver...

Position Summary The HR Operations Specialist is a key contributor to the optimization and sustainability of core HR systems and processes, ensuring compliance, data integrity, and operational excellence globally across the firm. This hands-on role serves as a subject matter expert in Workday Core HCM and HR service delivery platforms, leading the documentation, analysis, and continuous improvement of business processes that support scalability and future growth. The Specialist collaborates closely with cross-functional teams—including HR, IT, and business stakeholders—to design and refine workflows that elevate the employee experience and streamline service delivery. This role also identifies opportunities to integrate automation and emerging technologies, including AI-enabled tools, to enhance efficiency, improve decision-making, and support a data-driven HR strategy. What will your job entail? Job Responsibilities: • Document and review existing global business...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to provide strategic direction for underwriting Wholesale portfolios in the Midwest region, ensuring growth and profitability. This role involves managing writing guidelines, underwriting complex new businesses, and offering specialist advice. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, and staying informed about industry standards and new product introductions. This is an exciting opportunity to join a team with exceptional reputation in the industry and to influence the buildout of Specialty Casualty. Location: Chicago, IL; 500 West Madison St. Suite 1205 Chicago, IL 60661 Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is between $158,500 - $237,500....

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Primary Details Time Type: Full time Worker Type: Employee Specialist Inland Marine & Energy Underwriting Location: USA –New York NY; Boston, MA; Chicago, Ill Work Arrangement: Hybrid   The salary range for this role is:  $ 80,000-132,000 The Opportunity The purpose of this role is to underwrite Inland Marine business in accordance with the business plan within set underwriting guidelines, service standards and within individual earned or delegated underwriting authority.. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, staying informed about industry standards and new product introductions. Responsibilities: Contribute to the delivery of the annual business plan for the Inland Marine business unit by making appropriate decisions. Perform complex underwriting activities in compliance with legal and regulatory requirements....

Underwriting Specialist, Retail Property Join us as an Underwriting Specialist, Retail Property to step up to a key team role that will drive business growth. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This is a key role in our Retail Property team in which you will take ownership for achieving goals and outcomes. You will be tasked with overseeing a range of programs and processes, in addition to handling complex underwriting. You will thrive by successfully balancing the needs of multiple stakeholders and making sound decisions using data, analysis, experience, judgment, and a risk mindset. It will be essential to build effective...

Job Type: Permanent Build a brilliant future with Hiscox   VP, Product & Underwriting Practice Leader - Management Liability Reports to: SVP, Corix and Head of Strategic Integration Location: NYC, Atlanta, Chicago, Hartford, Los Angeles, Boston Band: III Travel: Up to 25%   Team: Works closely with cross-functional stakeholders including SPADE, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org. Role Overview: The VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong...

Job Type: Permanent Build a brilliant future with Hiscox   AVP/VP, Product & Underwriting Practice Leader-Property & Casualty Reports to: SVP, Corix and Head of Strategic Integration Location: NYC, Atlanta, Chicago, Hartford, Los Angeles, Boston Band: III Travel: Up to 25%   Team: Works closely with cross-functional stakeholders including SPADE, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org. Role Overview: The AVP/VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy,...

Job Type: Permanent Build a brilliant future with Hiscox   AVP/VP, Product & Underwriting Practice Leader-Technology & Cyber Reports to: SVP, Corix and Head of Strategic Integration Location: NYC, Atlanta, Chicago, Hartford, Los Angeles, Boston Band: III Travel: Up to 25%   Team: Works closely with cross-functional stakeholders including SPADE, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org. Role Overview: The AVP/VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy,...

Primary Details Time Type: Full time Worker Type: Employee Senior Claim Technical Specialist - Healthcare Location: USA –Chicago and New York Work Arrangement: Hybrid   The salary range for this role is:  $139,000-236,500K The Opportunity: As Senior Claims Technical Specialist – Healthcare, you will handle complex claims within our Healthcare claims portfolio, which includes insureds in the Miscellaneous Medical and the Life Sciences Healthcare industries. You will partner strategically with our underwriting team to provide exceptional service to our brokers and customers. This role requires strong communication skills, a demonstrated ability and desire to work collaboratively with both claims and underwriting teams, as well as a strong customer service and risk selection mindset. •Provide technical guidance and analysis for complex and high-value Healthcare claims.  • Assist in implementing and maintaining claims management strategies.  •...

Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of A&E Underwriters at Hiscox Position: Underwriter Reporting to Regional Manager– A&E Location: Chicago, Los Angeles   The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Underwriter to drive new professional liability business and handle complex renewal business within the A&E sector in the Mid-West/West Coast regions. This position provides a unique opportunity for a professional liability generalist or an A&E/construction specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the A&E sector. Lines of business include commercial general liability, professional liability (E&O) and cross-sold Cyber from time to time. In addition to insuring architects and engineers, we also specialize in contractors (interior & exterior), real estate...

The hourly rate is: $24.88 - $28.85 per hour This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Customer Care Specialist will be responsible for maintaining reactive and proactive contact with customers to improve customer satisfaction and...

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. This no limits approach means that we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter Associate The Role and the Team: When you visit somewhere and see a picture hanging on the wall that’s a little out of whack – do you find yourself levelling it? And do you look for a tool, maybe an app on your phone, to help because you want to make it perfect? Well, we may have the team for you, perfectionist: The Hiscox Underwriting Center (HUC), where existing and selected new business is underwritten, is the largest underwriting team in the company and responsible for 25% of all US business! We are a team of busy organizers and get-stuff-doners who support and inspire each other to win a high percentage of quotes and provide exemplary customer service based on fast response and definitive answers. As an Underwriter Associate in the HUC, you will analyze, price, quote and negotiate Professional Liability, Technology E&O, and Cyber/Privacy insurance to meet agreed service...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.)...

Description   Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a full-time Branch Resource Team member, you will engage in proactive sales and customer service activities, including teller transactions .  Colleagues in the Branch Resource Team will travel between their assigned branches and the work location may change daily. Colleagues in the Branch Resource Team must have access to reliable transportation to facilitate working in multiple branches You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit,...