16 customer support specialist jobs found

Are you looking for the next step in your career? Our Operational Support Specialist position is a great opportunity to join our growing team! This role requires 4 days per week in our Jeffersonville, Indiana office. Get to know the business AIG is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property-casualty networks. AIG offers a broad range of products to customers through a diversified, multi-channel distribution network. Position Overview: The Operations Support Specialist will work directly with Apple warranty customers, Apple, and our internal partners to find innovative service solutions to resolve issues & escalations.  The Ops Specialists help uphold our contracts appropriately while also ensuring an acceptable claim resolution.  They are a liaison between the client, customer, and service provider; they provide a World Class level of service for...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Quality Assurance Specialist Location: India...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. About the Role This is a highly visible, field-based opportunity on Nationwide’s National Catastrophe (NATCAT) Response Team—supporting customers when they need us most. As a Property Claims Field Adjuster, you’ll respond to major disaster events nationwide, including hurricanes, tornadoes, wildfires, and floods, delivering hands-on support and guidance during critical moments of recovery. In this role, you’ll travel to impacted areas (up to 80%, often on short...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Work Schedule: 11:00a.m. - 7:00p.m. CST PRIMARY PURPOSE:   Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title : Property Data Specialist Location: India...

Description Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Manages, investigates and resolves assigned Property Contents claims under limited supervision. Compiles and values inventory of damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary. Responsible for claims handling personal property losses to include large loss. Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance. Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing. Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Policy Services Specialist  to join our growing team in Fort Wayne, IN!           Working in support of Underwriting team, the Policy Services Specialist responsibilities include preparation of endorsements including processing, rating, invoicing and obtaining approvals.  Understanding policy structure and forms.  Various account servicing tasks on a day-to-day basis.    How You Will Contribute:     Issuance of underwriting authority policies and endorsements.  Maintain system and documentation to support the issue process.  All policies and endorsements must be issued as bound and within the timeframe defined within American Specialty’s underwriting authority agreement.  Success is determined by the degree of accuracy that policies and endorsements are provided the insured....

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1,000 paid after 30 days of employment, $1,500 paid after 90 days of employment. Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity products under minimal...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment  Location Details: 312 W 80th Pl, Merrillville, IN 46410 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity...

  Location:  (Remote) | Full-Time, Pay:  $81,900.00 to  $114,000.00; annually Ranked #8 Top Workplace  – Midsize Employer, MN SFM, an AM Best rated company, is based in MN and is growing and has expanded into Indiana!!  We are adding a Sr. Risk and Safety Consultant in Indiana. As a Sr. Risk and Safety Consultant Rep AKA Senior Loss Prevention Representative, you will serve as the subject matter expert regarding Loss Control Safety & Health services for SFM’s policy holders. You will support SFM’s mission to “do the right thing” and find ways to improve the overall safety for workers and mitigate work related injuries.  Visiting various businesses seeking ways to improve employee safety and reducing work related injury losses is a critical part of the position. Working on a multi-functioning team, you will strive to deliver exceptional customer service and inspire a safer workplace to protect workers from harm. This position offers lots of variety, focusing on...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Indianapolis, IN: 8909 Purdue Road, Suite 501, Indianapolis, IN ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...

- Assist with the administration, investigation, and resolution of bond forfeiture claims under the direction and guidance of experienced claims personnel. The Claims Specialist will communicate with bail agents, courts, attorneys, recovery vendors, and internal departments to obtain and maintain claim information, monitor forfeiture activity, process claim payments, ensure claim files are accurate and complete. This position will develop knowledge of applicable state statutes, company procedures, and bond forfeiture requirements while progressively assuming responsibility for routine claims. Key Accountabilities/Deliverables: Monitor assigned claim files and bond forfeiture activity and follow up with bail agents and courts to obtain required information. Process incoming claim-related mail and correspondence and maintain accurate electronic and physical claim files. Assist with the investigation and evaluation of routine bond forfeiture claims using established...

Our highly trained Account Executives present specialized commercial insurance, 401K, and life insurance products that are perfectly designed for the industries we serve. You’re not just in it to win it. You want to crush it every time. Because that’s what our sales professionals do. Not just anyone has what it takes to build strong and profitable relationships. If you’re a unique performer, Sentry offers a career opportunity that soars beyond commercial insurance sales. We provide everything you need to carve out a sales career filled with success and purpose, including: High earning potential with base salary, commissions, monthly/annual incentives, plus recognition trips Outstanding benefits and a 401(k)-program matching dollar for dollar up to 8% Opportunities for professional development and growth Outstanding training and support An industry-leading line of products and services Total currently estimated projected compensation range for this position is...

Description Advance your career with our Personal Lines Casualty Team! No bodily injury claims experience required! Take the next step in your development with meaningful work and clear growth path.   The Bodily Injury Claims Specialist will investigate, manage and resolve Bodily Injury claims assigned directly with injured parties, as well as assist in providing service to policyholders. All qualified applicants will reside within a 50-mile radius of the Indianapolis / Lake Mary office.  The start date for the role is February 8, 2027. There may be several in-office days per month for the first few months following initial virtual training to support your learning and to build relationships with leaders and others in the department. This position requires a minimum of two days in office per month as the standard beyond the training period, with occasional additional days for special meetings a few times a year. Training is a...

Job Title: QC Specialist Operations Number of Positions: 1 Location: Indianapolis, IN Location Specifics: Hybrid Position Job Summary: Renaissance Benefits is hiring for a QC Specialist, Operations! At Renaissance, the QC Specialist, Operations identifies, analyzes, and recommends process improvements that will result in increased quality and efficiency. Audits claims processing, group implementations, eligibility, and various data entry functions and compiles and analyzes data to determine compliance with quality, production, and performance standards. Develops, prepares, maintains, and distributes reports for productivity and quality control. Identifies, analyzes, and recommends process and/or operational improvements to enhance efficiency, quality, and operational effectiveness. Assists management staff with report of inventory. Partners with trainer, supervisors, and management on trends identified through the quality monitoring process including...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The FP&A Director is responsible for leading the strategy, roadmap, governance, and continuous improvement of enterprise financial planning systems, with primary focus on Workday Adaptive Planning, Workday Financials integration, expense allocations, management reporting, planning, forecasting, and related analytics capabilities. This role serves as the enterprise subject matter expert for FP&A systems and allocation methodologies, partnering closely with FP&A, Accounting, Actuarial, Treasury, Technology, and business finance leaders to ensure planning...