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customer support specialist Minnesota

18 customer support specialist jobs found

SFM Mutual Insurance Company
03/12/2026  
Claims Technical Specialist
Location: Bloomington, Minnesota (Hybrid - Approx. 1 day/week in office) | Full-Time  Pay: $90,141 to $126,198 Ranked #8 Top Workplace  – Midsize Employer, MN   About the Role: As a Claims Technical Specialist , you will serve as a trusted technical expert and strategic partner to the Claims organization. In this role, you’ll provide advanced guidance on complex workers’ compensation claims, ensure compliance with multi-jurisdictional regulatory and reporting requirements, and support the integrity of claims financials and systems. You’ll also play a key role in claims technology enhancements, audits, and training—helping drive consistency, quality, and continuous improvement across claims operations.   What You’ll Do: Serve as a technical resource for claims staff by providing expert guidance on claims management practices, financial reconciliation, and resolution of complex or high-exposure claims. Conduct technical claim reviews and audits to ensure...
SFM Mutual Insurance Company Bloomington, MN, USA Full Time
AAA - Auto Club Group (ACG)
03/04/2026  
Member Representative I - Duluth, MN
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.)...
AAA - Auto Club Group (ACG) Duluth, MN, USA Full Time
Travelers
03/03/2026  
Underwriting Associate Operations Account Specialist - Middle Market Field
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...
Travelers Saint Paul, MN, USA Full Time
Travelers
03/01/2026  
Underwriting Associate Operations Account Specialist - Middle Market Business Center
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...
Travelers Saint Paul, MN, USA Full Time
Travelers
02/13/2026  
Workers Compensation Claim Specialist, Benefit Management
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Saint Paul, MN, USA Full Time
Sedgwick
02/12/2026  
Care Team Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Eden Prairie, MN: 11000 Prairie Lakes Drive, Eden Prairie, MN 55344 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Eden Prairie, MN, USA Full Time
Travelers
01/15/2026  
Senior Property Risk Engineer
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Saint Paul, MN, USA Full Time
Acrisure
11/23/2025  
Policy Service Specialist
Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Summary: This position provides an opportunity to build a career within an exciting market of the insurance industry. We are looking for a highly motivated, experienced, self-starter to join our Case Management Team. The Policy Service Specialist plays a crucial role in enhancing the client experience by...
Acrisure Minneapolis, MN, USA Full Time
AIG
09/22/2025  
Underwriting Specialist, Middle Market – Excess
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This level underwriter typically handles accounts/clients that are most complex.   Has a greater underwriting authority and handles larger accounts and/or more complex risks than the Senior Underwriter.  The role will be responsible for underwriting an Excess Casualty portfolio  Develops and manages underwriting strategies for both renewals and prospects within his/her portfolio of accounts. This includes knowledge of the current market...
AIG Minneapolis, MN, USA Full Time
Huntington
03/16/2026  
HFA Service Specialist II
Description Summary: HFA Service Specialists II provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenance of the relationship.  ​ Duties and Responsibilities: Day to day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including the Digital Experience. ​ Services customers by providing detailed information on specific accounts and building rapport.  Responsible for identifying, researching, analyzing and resolving complex problems with accounts. ​ Works directly with the client and/or relationship manager to obtain financial information or other documentation needed for new accounts, loans and servicing requests. ​ Responsible for...
Huntington Minnetonka, MN, USA Full Time
Travelers
03/13/2026  
Director, Tax Specialist- Federal
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Finance and Accounting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...
Travelers Saint Paul, MN, USA Full Time
Travelers
02/27/2026  
Legal Operations Specialist - Business Resource Center
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Saint Paul, MN, USA Full Time
Brown & Brown
02/22/2026  
Sr Accounting Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Sr Accounting Specialist to join our growing team in Bloomington, MN!   The Accounting Sr Specialist position leads/supports the execution of transaction processing for the profit center/department. The Sr Specialist will lead a team of transaction processors and ensure the team executes the completion of all transactions such as vendor invoices, entering new vendors, researching inquiries etc. accurately while meeting processing deadlines. How You Will Contribute:   Lead daily transaction processing activities to ensure timely and accurate completion of all assigned financial transactions, including vendor invoices, new vendor setups, and inquiry resolution. Monitor workflow and processing deadlines, adjusting priorities and resources as necessary to maintain service levels for the profit...
Brown & Brown Bloomington, MN, USA Full Time
Arch
02/19/2026  
AVP, Business Solutions (REMOTE)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. RESPONSIBILITIES Strategy and Planning: • Partner with Strategic Ops leaders, cross-functional partners and key stakeholders to help drive strategic priorities across the enterprise, analyze customer/employee journeys, and identify improvement opportunities • Partner to identify Operational and Tech initiatives required to support UW across the enterprise • Partner with IT and various UW leaders across the enterprise to define the short- and long-term Ops and Tech roadmap • Partner to incorporate Strategic Analytics capabilities into Operations workflows across the organization • Advise on transformation initiative prioritizations by providing an enterprise-wide perspective...
Arch MN, USA Full Time
Arch
02/19/2026  
AVP, Business Solutions (REMOTE)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Description Summary Reporting to VP, Business Solutions Lead this role is responsible for supporting the optimization operations, underwriting and technology across the customer/employee journey; they will partner with the initiative owner on our underwriting transformation efforts and initiative to connect UW, Ops, IT, Data, and other functions and identify operational analytics across the enterprise. Responsibilities Strategy and Planning: Partner with Strategic Ops leaders, cross-functional partners and key stakeholders to help drive strategic priorities across the enterprise, analyze customer/employee journeys, and identify improvement opportunities Partner to...
Arch MN, USA Full Time
Travelers
02/10/2026  
Workers Compensation Medical Only Claim Specialist
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Saint Paul, MN, USA Full Time
Acrisure
11/26/2025  
Sr. Commercial Lines Placement Specialist
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The individual in this role is a seasoned insurance professional responsible for leading the execution of new business and renewal processes for mid-to-large commercial insurance accounts. This includes overseeing timelines, conducting exposure...
Acrisure Bloomington, MN, USA
Cottingham & Butler
01/14/2025  
Experienced Sales Executive - Risk Management
We are seeking an experienced Risk Management Insurance Broker with at least 3 years' experience of B2B sales in the P&C space. This role will be responsible for providing expert advice and guidance to clients in navigating the complex landscape of insurance and connected programs. Individuals who apply should possess: Proven experience and success as an insurance broker, with a focus on property & casualty sales. A strong understanding of insurance and risk management products to evaluate complex policies and identify cost-saving opportunities.  Ability to work with C-Suite Executives to develop the best risk management solution for their insurance program. Excellent communication and interpersonal skills and the ability to build rapport and trust with clients. Join a Winning Team: The individual in this role will joining a team with a solid track record of success in the insurance industry. We have a high concentration of clients in Construction,...
Cottingham & Butler Edina, MN, USA

 

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