25 customer support specialist jobs found

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts. If you are ready to start working in a fun & exciting environment  while making a difference, then apply to join our team...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus   Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment  Location Details : 4433 S 27th St, Milwaukee, WI 53221 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity products...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position is responsible for oversight of assigned Program Third Party Administrators (TPA’s) and handling new and existing litigation claims.   Ensure timely and effective application of policies and processes. Accountable for team goals related to customer service and compliance with best practices. Provide claim file direction and assistance with complex claim...

In this role, you will provide exceptional service to all guests at The Inn at SentryWorld by assisting them in a friendly, efficient, courteous and professional manner At The Inn at SentryWorld , our business is about people and the relationships we build. Our atmosphere is welcoming and our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team. As our Full-time Front Desk Attendant , we’ll count on you to create an exceptional first impression and luxury experience for all our guests What You’ll Do As a Front Desk Attendant, you will: Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room. Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and...

Summary: Our Personal Lines Policy Specialist reviews data and correspondence for new submissions and existing policies by verifying information is accurate and complete. Processes changes and updates to the policy according to company policies and procedures. Consistently meets expectations for quality, accuracy, and timeliness.  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for...

We are adding a Support Specialist (Funeral Home) to our team! This is a hybrid position requiring to be In-Office 10 days per month. Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn,...

You’ll work closely with a team of engineers to develop, test, and maintain software applications, systems, or platforms. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. As part of our Claims IT team or our Customer Communications IT team, you’ll play a crucial role in developing and enhancing custom solutions that support our operations, collaborating with skilled developers, engineers, quality analysts, and product analysts. You’ll be involved in the full software development lifecycle using technologies such as Artificial Intelligence, C#, Angular, SQL, and more in a hybrid cloud infrastructure. As part of our Commercial Lines Billing team, you’ll play a crucial role in developing and enhancing custom solutions that support our Billing operations, collaborating with...

Our SEM Analysts are responsible for driving customer acquisition and lead generation through the planning, execution, and optimization of paid search and digital advertising campaigns. What You'll Do As an SEM Analyst, you will manage search marketing initiatives across platforms such as Google Ads and Microsoft Advertising, as well as additional channels including Display, YouTube, Retargeting, and Performance Max. In addition, you will: Plan, launch, and optimize paid search campaigns across major platforms, including Google Ads and Microsoft Advertising. Support additional digital channels such as Display, YouTube, Retargeting, and Performance Max to drive acquisition goals. Perform keyword research to identify high‑value opportunities and ensure strong query coverage. Improve campaign performance through landing page evaluation and recommendations for UX, content, and conversion-rate enhancements. Develop and test ad copy, creative variations, and audience...

Summary: Customer Care Insurance Specialist respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders.  Anticipated start date: October 26th, 2026 Post-training hours will include Monday 9:30-7, Tuesday-Thursday 10:30-7 and Friday 10:30-6. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and...

Our Event and Meeting Planners provide effective project management support of meetings and events. What You'll Do   Develop and implements all aspects of small to medium-size events and meeting planning requirements.  Work directly with a Lead Planner on tasks pertaining to the event. Ensure timely and effective implementation of all operational aspects of a meeting or event. Create program documentation to include agendas, event portfolios, overviews, budgets and proposals. Meet with business leadership to understand specific events and meeting needs. Presents basic to moderately complex event plans and outcomes to the business, including executives, ensuring a clear understanding on how their vision is being supported. Provide regular updates to business stakeholders on event progress Researches and responds to event related issues as they arise. Participate in planning and scheduling to establish deadlines and ensure the timely completion of independent tasks, short...

Are you an accounting professional who values accuracy, organization, and getting the details right? R&R Insurance Services is looking for an Accounts Payable Specialist to support vendor transactions, account reconciliations, commission accounting, and other essential financial processes. This role is a strong fit for someone who works carefully, takes ownership of their responsibilities, and looks for solutions when something does not add up. What You’ll Do Review and verify vendor invoices, statements, and company charges Assign appropriate general ledger accounts and code invoices in AMS360 Prepare payment vouchers and issue checks Manage agency rent payments Reconcile credit card and electronic funds transfer statements Verify sales and use tax on vendor invoices is correct Process employee expense reimbursements Track company sponsorships and charitable donations Enter direct-bill commission statements into AMS360 and verify commission...

Summary The Web & Digital Marketing Intern gains hands-on experience on the search, website, and AEO side of Jewelers Mutual's Marketing/Digital Experience team. This role supports website content publishing, SEO and AEO fundamentals, and analytics reporting under the direction of the Digital Marketing Specialist. It is designed as a learning pathway into web-focused digital marketing careers: CMS management, technical SEO, AI/LLM search optimization (AEO), and data-driven decision-making.  This is a developmental role that builds toward greater ownership over time. The primary goal is to build fluency in the tools and workflows that support strategic web/SEO decisions, with structured opportunities to present learnings and take ownership of a defined project by the end of the term.  Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted...

In this role, you will provide technical knowledge & support during the sales of 401(k) products to achieve growth, retention & profitability among Sentry Direct Writer sales producers. This position will be located at our office in Stevens Point, WI, Madison, WI, Davenport, IA, El Paso, TX, or Denver, CO in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do As a Retirement Plan Project Manager, you’ll leverage your technical retirement plan knowledge and experience in the development and marketing of 401(k) products. Along with this responsibility you will: Provide project coordination and support including, but not limited to tracking and coordination of various projects and initiatives ensuring the on-time and in-scope delivery of assigned projects Deliver department level projects or assist with cross-department projects, typically...

We are adding a Claims Adjudicator to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With over...

We are seeking an experienced Risk Management Insurance Broker with at least 3 years' experience of B2B sales in the P&C space. This role will be responsible for providing expert advice and guidance to clients in navigating the complex landscape of insurance and connected programs. Individuals who apply should possess: Proven experience and success as an insurance broker, with a focus on property & casualty sales. A strong understanding of insurance and risk management products to evaluate complex policies and identify cost-saving opportunities.  Ability to work with C-Suite Executives to develop the best risk management solution for their insurance program. Excellent communication and interpersonal skills and the ability to build rapport and trust with clients. Join a Winning Team: The individual in this role will joining a team with a solid track record of success in the insurance industry. We have a high concentration of clients in Construction,...

Cottingham & Butler is actively looking for ambitious and driven entry-level Sales Executives in our Madison, Wisconsin location! Seeking all sales minded, soon-to-be college graduates, recent college graduates, or individuals with 1-3 years of sales experience who are motivated by financial rewards. What You'll Get: At Cottingham & Butler, we offer an exceptional sales career that opens the door to boundless opportunities and unlimited earning potential. You will be immersed in a dynamic environment surrounded by a team that is dedicated to equipping you for success. Through comprehensive training, unparalleled service support, unique resources, and the necessary tools, we ensure that you have everything you need to build a highly lucrative sales career. What You'll Do: Learn the business and become a trusted advisor to company leaders. Identify, qualify, and close prospects. Manage and retain your book of business and actively work towards its growth...

We are seeking an experienced Employee Benefits Insurance Broker with at least 3 years' experience of B2B sales in the employee benefits space. This role will be responsible for providing expert advice and guidance to clients in navigating the complex landscape of employee benefits insurance and programs. Individuals who apply should possess: Proven experience and success as an insurance broker, with a focus on employee benefits A strong understanding of employee benefits products Detail-oriented with strong analytical skills, capable of evaluating complex insurance plans and identifying cost-saving opportunities.  Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients. Join a Winning Team: The individual in this role will joining a team with a solid track record of success in the employee benefits insurance industry. Over the years, our team has experienced significant growth of 18% (driven organically) and a...

We are adding a    New Business Team Lead to our Texas team!   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities....

We are adding a Contract Administrator to our team! Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities. With...

You will have a primary role in assisting corporate areas with staff planning, expense budgeting & tracking, reporting of actual to plan variances, & additional FP&A tasks as assigned. We’re seeking a self-motivated professional with technical and analytical skills to join our Financial Planning and Analysis team as a Senior Financial Analyst. If you’ve got a passion for helping others, our goal is to turn that passion into action. At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on and offering solutions and pricing that keeps customers coming back down the line. This position will be located at our office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.   What You'll Do   As a Senior Financial Analyst, you will:  Review financial...