2 desktop support technician i jobs found

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Jencap  Partners is comprised of our corporate operations and s ervice teams who support our staff i n their commitment to achiev e greatness and exceed the expectations of our agency partners . The goal of corporate functions is to provide the necessary infrastructure, expertise , and services that enable our business to thrive, while also contributing to the overall success, efficiency, and...

Staff Software Engineer - IE07IE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We are seeking a highly skilled and experienced Amazon Connect Tech Lead to join our dynamic team. As a Tech Lead, you will be responsible for leading the design, implementation, and optimization of cloud-based contact center solutions using Amazon Connect, with a focus on the agent’s desktop experience. You will work closely with cross-functional teams to deliver scalable and reliable solutions that enhance customer experience and drive business outcomes. This role focuses on delivering low-latency screen pops and Customer 360 context by leveraging Amazon Connect Customer Profiles, native workspace extensibility, and real-time API integrations,...