1122 director business insights jobs found

The Senior Director, Enterprise Process Improvement and Customer Service (Operations) is responsible for the strategic and operational oversight of the Policy Services Team, Client Services Team, Claim Loss History Reporting Team, and Enterprise Project Management Office. This role is focused on operations management, as well as planning, execution, and delivery of various process optimization projects and programs across the organization. This role is responsible for coordinating with other department leaders, ensuring operational support, assigning and managing operations and process optimization resources, preparing and monitoring budgets, identifying and mitigating risks and reporting on department/project progress and outcomes. They will develop and implement department policies, procedures, processes and controls. The Senior Director, Enterprise Process Improvement and Customer Service will ensure service excellence and alignment with the organizational strategies and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated   Business Strategy and Planning Director ,   you   will provide   support and guidance to executive management to   identify ,   develop   and communicate specific business strategies across functional areas,   utilizing   expert knowledge of USAA, industry, business development,...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Location: This is a hybrid role, with an onsite presence of 3 days per week at our Bethesda, MD; NYC, NY; Dallas, TX; Tampa, FL; or Chicago, IL office. Reports To: Head of Associate Experience Role Overview As Head of...

Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Product Owner, Digital Portal Location: Boston, MA or Hartford, CT (Hybrid) Reports To: Portfolio Management Director Summary: The Product Owner for the Digital Portal is accountable for end‑to‑end ownership of our Digital Portal that support Direct Consumers and Agents, and servicing across Hiscox’s Direct products. This role is a senior, business‑facing product leader who translates firm strategy and operational priorities into a clear, actionable product roadmap that delivers measurable business outcomes. The Product Owner acts as the single point of accountability for product vision, value delivery, and prioritization—working closely with marketing, direct, partnerships, operations, finance, claims, technology, and external partners to modernize workflows, reduce operational friction, and enable scalable growth across the Direct portfolio. This role is critical in ensuring technology...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity This position will report directly to the AVP of Member Prosperity & Protection as a dedicated Transformation Engagement Director supporting the USAA Currently Serving (CS) Strategy. They will be instrumental in translating the CS strategy into actionable, association-wide plans and programs that enhance member...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The USAA Marketing Strategy & Analytics (MS&A) team is ensuring every member we acquire is a family whose financial security we help build. Our team is committed to providing granular and actionable visibility into our marketing acquisition investments. We are seeking a Marketing Analytics Director to lead our...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director, Product Management for the Bank, you will lead the strategy, performance, and lifecycle management of a portfolio of bank products, ensuring offerings deliver strong member value, sustainable financial performance and regulatory compliance. Oversee a team responsible for product strategy, roadmap...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. SEO and Search Leadership Role We are seeking a strategic, experienced search marketing leader to oversee Nationwide's SEO function while also leading our Paid Search and in-house Programmatic teams. This role requires deep expertise in SEO, strong cross-channel fluency, and the leadership presence to guide internal teams, agency partners, and senior stakeholders.   Core experience and expertise The ideal candidate brings deep, hands-on SEO experience and a strong understanding of how organic search supports broader marketing and business objectives. They should be able to set strategy, identify growth opportunities, translate insights into...

Job Description   Amazing Career Moments Happen Here     Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.        Position Overview    We’re searching for a Director, Product Analytics and Insights to join our Product Operations team; establishing and leading our product analytics function from the ground up and shaping how product investment decisions are made across the business. Reporting to the VP of Product Operations, you will define the KPI framework, analytics strategy,...

Position Summary The Director of Clinical & Cost Containment is a senior strategic role within Strategic Benefit Resources (SBR) responsible for leading the clinical consulting and cost containment program capabilities that differentiate SBR's self-funded solutions in the wholesale distribution market. This individual serves as the primary clinical subject matter expert across SBR's book of business, partnering with sales, distribution, and stop-loss consulting teams to evaluate, implement, and communicate clinical cost containment strategies that drive measurable financial outcomes for employer clients. This role bridges clinical expertise and consultative sales support — working directly with broker/consultant partners, TPAs, stop-loss carriers, and employer plan sponsors to identify high-cost claim drivers, optimize vendor program selection, and develop clinical frameworks that reduce plan cost and improve member outcomes. Why This Role Exists As the...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Are you passionate about data and innovative technology? CNA’s Analytics organization is looking for candidates who want to use cutting edge, cloud-based technology to deliver valuable insights to our business teams. The Data & Analytics Solution Hub combines the best of IT, Analytics and Data Engineering in order to innovate and deliver at the pace of a start-up. An individual contributor that serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team. The Senior Product Owner has the ability to analyze complex cross functional...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This director-level role operates under general direction with broad authority to lead the oversight of complex, high-exposure commercial Workers’ Compensation claims managed by Third-Party Administrators (TPAs), while also managing and developing a team of claim professionals. The role combines technical claim leadership with people leadership, ensuring both strong claim outcomes and sustained team performance. The Director is responsible for setting direction and expectations for claim strategy, reserving discipline, and resolution planning, ensuring alignment with company protocols, regulatory requirements, and best practices. This includes coaching and developing team members,...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Due to an internal promotion, CNA Insurance Commercial Pricing has an opening for a Large Account Pricing Actuary. This role supports loss-rated and loss-sensitive casualty business across Commercial, including workers compensation, general liability, and commercial auto. Responsibilities include ensuring guidance provided through various pricing and underwriting tools align with pricing review, developing loss picks and technical premium for individual large accounts, pricing closeouts as requested, monitoring and improve usage of loss rating tool. You will also perform the annual profitability review and other portfolio-level analyses as needed and interact closely with business...

Description Liberty Mutual is seeking an Analytics Manager to lead a team responsible for helping the business understand how our direct sales channels are performing and where we can improve. This team focuses on the customer experience across phone-based sales and digital channels, including how customers engage with us, move through the sales process, and ultimately purchase a policy.   In this role, you will manage a team of analysts who produce forecasts, monthly performance reporting, and in-depth analysis for a large and strategically important part of the business. Your team’s work will help leaders understand whether performance is on track, what is driving results, and where action may be needed to improve outcomes.   This is a highly analytical leadership role. We are looking for someone who is not only strong with data, but also skilled at turning data into a clear and compelling story. The right candidate will be able to look across multiple...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a dedicated Business Strategy and Planning Director to support Property Products within P&C Underwriting and Product Development (UPD). This position requires a highly collaborative and strategic thinker who will partner closely with underwriting, product, and cross-functional stakeholders to provide...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Overview : GEICO is on a multi-year journey to transform the insurance industry with Artificial Intelligence. The Team: The AI Modeling and Research team is part of the AI Org, which is Geico’s strategic investment with the mission...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Leads product impact analysis for the Digital Member Hub (DMH), including Login, Registration, Preferences, and related capabilities. Partners closely with product management and cross-functional teams to define measurement strategies, synthesize VOC insights, and identify trends across the portfolio. Delivers strategic insights and recommendations, proactively guiding product decisions and influencing roadmap priorities to improve member experience and performance. The strong preference for this role is to be hybrid to the...

Description Summary: Huntington Bank is looking for a data warehouse leader in our Data Technology organization. In this role you will lead a team of 12-15 dedicated to pushing the limits of continuous improvement and innovation using data warehousing as a lever. As a Sr. Manager of the Data Warehouse, you will report to the Data Warehouse Director and work closely with the Chief Data & Analytics Office to influence the business and technology strategies for the company. If you consider data as a strategic asset, evangelize the value of good data and insights, have deep understanding of data governance, are an experienced thought leader in data warehousing and love building teams and mentoring talent, this role is for you. You will be responsible for leading within the Enterprise Data Warehouse for the bank, including innovating on the platform to enable next-generation capabilities. You will participate in...

As a Healthcare Financial/Actuarial Senior Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW’s value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.   The Role: Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements. Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across...