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director claims

2727 director claims jobs found

USAA
06/09/2026  
Director, Claims Operations - Auto Claims Complex
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director, Claims Operations for Auto Claims Complex, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and...
USAA Tampa, FL Full Time
Nationwide
05/19/2026  
Technical Director, Claims - Commercial, E&S/Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. There are two openings available. Job Description Summary The Commercial, Excess Surplus (E&S) and Specialty Claims team handles some of the most unique and interesting insurance claims at Nationwide. Many have complicated risks and loss history, requiring us to be adaptable and resilient in our work to help customers. If you love a challenge and can apply outstanding organizational, investigative and communication skills to your work, we want to hear...
Nationwide New York, NY Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
04/14/2026  
Director, Claims Triage
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Director, Claims Triage Employment Type: Full-Time FLSA Status: Exempt Location: In-Office   Summary: We are looking for a highly capable Claims Triage Director to join our Claims team and work from either our Richmond, VA or Omaha, NE offices.  Alternatively, we can also fill this role in our offices in Albany, NY, Chicago, IL, Los Angeles, CA, Houston, TX, or New York, NY. The Director, Claims Triage leads a nationwide triage operation, managing a fast-paced team responsible for the time sensitive intake and accurate routing of workers’ compensation, liability, and property claims. This role drives a...
BP&C, Shared Services Inc. (American National & Argo Group) Rockwood, PA Full Time
Sedgwick
04/11/2026  
Client Service Director | Claims Industry & Liability Experience Required
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Client Service Director | Claims Industry & Liability Experience Required Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? · Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. · Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise...
Sedgwick NC
AmTrust Financial
06/09/2026  
Director, Claims Quality Assurance - Liability Lines
Overview AmTrust Financial Services is seeking a Claims Quality Assurance Director to lead a team of QA Specialists supporting liability lines. This role is responsible for evaluating claim quality and driving consistency across internal teams and TPAs, with a focus on coverage, liability investigation, reserving, litigation management, and settlement practices. The Director partners with claims leadership to identify trends, improve outcomes, and ensure compliance with regulatory and company standards. Responsibilities Lead QA team conducting audits of liability claims (internal and TPA-handled). Establish QA standards, scorecards, and controls to ensure high-quality claim handling. Review claim files for coverage analysis, liability, damages, reserving, and litigation management. Analyze audit results, identify trends, and drive continuous improvement. Provide feedback and coaching to claims teams and TPAs....
AmTrust Financial United States Full Time
Berkley
05/21/2026  
Director, Claims Training and Development
Company Details     As an elite Excess and Surplus Lines market, Nautilus Insurance Group offers commercial property and casualty insurance solutions to appointed wholesale surplus lines producers countrywide. We have specialized in providing these solutions for more than 35 years.   We have more flexible policy terms and premium rates on a non-admitted basis. Our focus is small to medium Property and Casualty risks on both an admitted and a non-admitted basis.   Our offerings are distributed through partnerships with appointed wholesale surplus lines producers. Our relationships are defined by mutual success, speed to market, customer-centric focus and an expanded appetite.   Coverage placed by Nautilus Insurance Group is provided by Nautilus Insurance Company and Great Divide Insurance Company, both W. R. Berkley Corporation members with A.M. Best (Superior) A+ XV ratings.   Benefit Highlights: Paid Parental Leave! At Nautilus,...
Berkley Scottsdale, AZ
AmTrust Financial
06/09/2026  
Director, E&S General Liability Claims
Overview AmTrust Financial Services, a fast-growing commercial insurance company, is currently seeking a Director, Claims in E&S General Liability. The successful candidate will manage a team of claims professionals handling Excess and Surplus Lines (E&S) General Liability claims, including coaching and technical development of their direct reports on coverage, liability investigation, evaluation of damages, settlement strategy and litigation management. These claims arise in various jurisdictions throughout the country and, as such, experience in multiple states is required. This position can be located in one of our claims offices, with the possibility of working remotely. Responsibilities Owns the development and performance of a E&S General Liability claims team, ensuring the quality, accuracy, and timely resolution of commercial liability claims of moderate complexity and/or severity. Assigns new claims to...
AmTrust Financial United States Full Time
Markel
05/28/2026  
Senior Director, Construction Casualty Claims
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Senior Director, Construction Casualty Claims is a senior leadership role at Markel responsible for shaping strategy and delivering best-in-class outcomes across a complex portfolio of construction claims. This leader oversees a team of claims managers and examiners, driving disciplined reserving, consistent claim quality, and proactive resolution strategies across bodily injury, property damage, and construction defect exposures. At Markel, this role goes beyond traditional claims oversight—serving as...
Markel Richmond, VA Full Time
Berkley
06/09/2026  
BHFL Senior Claim Director
Company Details   As a member company of W. R. Berkley Corporation, Berkley Healthcare has assembled a unique team of multi-disciplinary insurance professionals to take a fresh look at healthcare organization insurance. We pride ourselves on our deep expertise in underwriting, claims and distribution in the healthcare industry insurance market. We understand that the healthcare industry is in a state of rapid evolution; shaped by emerging concepts in technology, law, public welfare and social economics, all with attendant enterprise risk unique to healthcare organizations. We apply cutting-edge insurance concepts to traditional healthcare insurance products that embrace the current complexity of the healthcare industry and give ultimate flexibility in managing enterprise risk.   Company URL: www.berkleyhealthcare.com   The company is an equal opportunity employer. Responsibilities The Senior Director, Claims is...
Berkley West Hartford, CT
AmTrust Financial
06/05/2026  
Director, Program Claims
Overview AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Programs Claims Director. This position requires previous management experience. This position will manage a team of program claim managers who are overseeing TPA’s handling Amtrust claims. The duties include the technical development of the program claim managers and their TPA oversight files which includes, coverage, liability investigation, development and evaluation of damages, settlement strategy and litigation management. These claims arise in various jurisdictions throughout the country and, as such, experience and adjusters’ license in multiple jurisdictions is required. This position will also have personnel administration responsibilities for the program claim managers under their supervision. Previous experience managing TPA’s is required. Ability to assist in TPA due diligence, implementation and program vetting. Need to be able review...
AmTrust Financial United States Full Time
Berkley
06/05/2026  
Director, Senior Care Claims
Company Details   As a member company of W. R. Berkley Corporation, Berkley Healthcare has assembled a unique team of multi-disciplinary insurance professionals to take a fresh look at healthcare organization insurance. We pride ourselves on our deep expertise in underwriting, claims and distribution in the healthcare industry insurance market. We understand that the healthcare industry is in a state of rapid evolution; shaped by emerging concepts in technology, law, public welfare and social economics, all with attendant enterprise risk unique to healthcare organizations. We apply cutting-edge insurance concepts to traditional healthcare insurance products that embrace the current complexity of the healthcare industry and give ultimate flexibility in managing enterprise risk.   Company URL: www.berkleyhealthcare.com   The company is an equal opportunity employer. Responsibilities The Director will be part of a...
Berkley Chesterfield, MO
AIG
06/05/2026  
Complex Claims Director - TPA Oversight
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director – TPA Oversight to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As Complex Claims Director – TPA Oversight, you will analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the...
AIG Atlanta, GA Full Time
CNA
06/05/2026  
Claims Consulting Director
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Individual contributor responsible for the overall management of the most complex unsupported excess claims. Recognized as the most senior technical expert in the interpretation of complex or unusual policy coverages in area of expertise. In conjunction with senior level management, works within assigned limits of the broadest authority on assignments requiring the highest degree of technical complexity and coordination. Ideal candidates are experienced with handling nationwide unsupported excess claims with general liability, commercial auto and/or product liability. This position enjoys a flexible, hybrid work schedule and can work from a CNA office location. JOB DESCRIPTION:...
CNA Chicago, IL Full Time
Arch
06/03/2026  
Director, Ocean Marine Claims
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division on the Marine team as a Director, Ocean Marine Claims. The responsibilities of this role will focus heavily on first party Ocean Marine Cargo claims but will include other marine coverage types, including Hull and P&I, Marine Liabilities, Marine Excess, and more. It is anticipated that the role will initially be an individual contributor role but may evolve as Arch’s marine business unit expands. Responsibilities • Actively manage litigated and non-litigated claims consistent with Arch claim and litigation management guidelines • Communicate with all key claim stakeholders,...
Arch Garden City, NY Full Time
Sedgwick
06/01/2026  
Claims Director, Professional Liability
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Director, Professional Liability PRIMARY PURPOSE OF THE ROLE: To manage the technical and operational functions within assigned Professional Liability offices with 75 or more full-time colleagues including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of a company office in the location where the manager resides; to manage the staffing and training...
Sedgwick RI Full Time
CNA
06/01/2026  
Major Litigation Unit Complex Claims Consulting Director
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works closely with senior level leaders and within the broadest authority limits, to manage the most complex, highest exposure commercial claims for a specialized line of business. Responsibilities include the management of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Individuals in this role are recognized as the most senior technical expert in area of expertise. Position requires regular communication with customers and insureds and has national or company-wide scope of responsibility. Ideal candidates have strong familiarity with the claims litigation process and are...
CNA New York, NY Full Time
Sun Life
05/28/2026  
Associate Director, Stop Loss Claims Support and Development
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. As the Associate Director, Claim Support and...
Sun Life Kansas City, MO Full Time
Crum & Forster
05/21/2026  
Director, Large Fleet and Sharing Economy Claims - Remote
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...
Crum & Forster Morristown, NJ Full Time
AmTrust Financial
05/20/2026  
Director, Construction Defect Claims
Overview AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Construction Defect Claims Director. This position requires previous supervisory experience. This position will supervise a team of adjusters.  Supervision duties include the technical development of the adjusters and their claim files which includes, coverage, liability investigation, development and evaluation of damages, settlement strategy and litigation management.  These claims arise in various jurisdictions throughout the country and, as such, experience and adjusters’ license in multiple jurisdictions is required. This position will also have personnel administration responsibilities for the adjusters under their supervision. This position will assist on various special projects as needed.   This role follows a hybrid work model , requiring 4 days per week on‑site and 1 day remote . To support team collaboration and business needs,...
AmTrust Financial United States Full Time
AmTrust Financial
05/20/2026  
Director, Major Loss WC Claims
Overview AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Major Loss Claims Director in the Worker's Compensation claims department.   With more than 7,000 employees worldwide, AmTrust is recognized as one of the largest private companies in the U.S. and the third-largest writer of workers’ compensation insurance nationally. Rated “A-” (Excellent) by AM Best, we are committed to delivering innovative insurance solutions, superior claims handling, and exceptional customer service. Our entrepreneurial culture and focus on sustainability drive us to provide flexible, customized coverage options for over 400 classes of business.   The ideal candidate will work on a hybrid basis in our Alpharetta, Maitland, Boca Raton, or Dallas offices.  Responsibilities Manage a team of 4-8 Major Loss claim adjusters. Responsible for the direct supervision of a Major Loss claim unit,...
AmTrust Financial United States Full Time

 

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