43 director client services jobs found

Overview The Account Manager is a key contributor to both the Canadian Business Development and Client Management team, supporting Business Development and Operational functions leading to the growth and expansion of AmTrust’s Legal Expense Insurance offering in the Canadian market. This role is responsible for managing existing business partner relationships while simultaneously executing a range of initiatives that support product awareness, partner engagement, and commercial development, and providing support to the general running of the office.   Working within a small, high-performing team, collaborating closely with the Business Development Director and Office Manager while also demonstrating the confidence and judgment required to operate independently when appropriate. Responsibilities · Manage and maintain strong working relationships with existing business partners, acting as a key point of contact for ongoing...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Director Operations Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Eden Prairie, MN  : 11000 Prairie Lakes Drive Eden Prairie, MN 55344  PRIMARY PURPOSE : To be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services...

As a Senior Director - Health and Benefits Consulting you will lead client engagements involving the design and management of the full array of health and benefits programs.  You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities.  You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.  The Role  Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.  Responsibilities include: Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards  Proactively advising clients and ensuring the delivery of superior client service...

Location:  Minneapolis, MN (Remote) | Full-Time Pay:  $99,200.00  to  $138,800.00 Ranked #8 Top Workplace  – Midsize Employer, MN About the Role:   As a Risk and Safety Consultant , AKA Loss Prevention Specialist, you will serve as the subject matter expert regarding Loss Control Safety & Health services for SFM’s policy holders. You will support SFM’s mission to “do the right thing” and find ways improve the overall safety for workers and mitigate work related injuries.  Visiting various businesses seeking ways to improve employee safety and reduce losses is a critical part of the position. You will act as a trusted advisor and subject matter expert for complex and large workers’ compensation accounts. In this impactful role, you’ll help organizations improve workplace safety, reduce risk, and minimize loss through strategic consultation, training, and partnership. Working on a multi-functioning team, you will strive to deliver exceptional customer service...

To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.   Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%) Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%) Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The VP, Operations Service Management (OSM) is responsible for building and leading the enterprise capability that defines, manages, and improves service performance across Underwriting Operations, IT, and business functions. Primary Accountability Establish and scale a service management operating model that drives clear ownership, measurable performance, and reduced operational disruption across UW Operations. This role serves as the enterprise control point for service performance, ensuring: Clear service ownership and accountability Standardized intake, triage, and escalation Transparent performance management (SLAs/KPIs) Disciplined root cause resolution and...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriting Service Operations Team Lead (TL) is responsible for direct oversight of assigned work groups that perform underwriting support functions. The position is a working management role that is responsible for service delivery across assigned underwriting unit (Construction Excess & Multinational). The TL manages performance to Service Level standards and leverages LEAN to drive business value, continuous improvement and customer engagement. The position tracks work output and individual Key Performance Indicators. The TL is accountable for optimal workflow, performance, resource management, and training. The role serves as an effective strategic...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Company Details   We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers.  Responsibilities This position will be responsible for the investigation, evaluation and adjustment of municipal property claims for a dedicated program in Minnesota.   Interview insureds, injured parties, witnesses and others as appropriate. Inspect property damage.  Review factual information to prepare damage estimates. Investigate assigned losses to determine coverage.  Evaluate loss...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Return-to-Work Specialist PRIMARY PURPOSE : To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment...

Description Summary: Personally generate and grow employer relationships that expands Huntington's Financial Care at Work program across an assigned region. Act as a business development officer responsible for prospecting, building a pipeline, creating opportunities, and driving new household growth through financial education, workplace banking, and strategic partnerships. Operate with a high degree of autonomy, self-motivation, and accountability while leading employer acquisition, business adoption, employee engagement, and market growth. Duties and Responsibilities: Prospect, develop, and maintain employer relationships that expand Huntington's Financial Care at Work program throughout the region. Create and execute a business development strategy to build and maintain a robust pipeline of employer opportunities and decision-maker relationships. Proactively generate meetings, cultivate referral...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description Summary: The Area Service Manager is ​responsible for the management of onboarding of Commercial and Treasury Management customers for a large, multi-region area.  Duties and Responsibilities: As a Senior Manager, directs the overall day to day activities and ensures timeliness and accuracy of onboardings within their sites, as well as the completion of customer service requests through multiple teams and subordinate managers. Takes personal ownership of complex or high visibility onboardings or issues; confers with Senior Leadership for their input as needed.  Strives to drive the teams to deepen relationships with customers and Huntington colleagues through delivering a high quality and extraordinary service experience.    Responsibilities are approached with a significant emphasis on cross-sell to identify and manage opportunities, coordinating these efforts through team managers....

Job Description: We are looking to add a Sr. Risk & Safety Consultant to join our Property Casualty team in Minneapolis . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Serve our current clients by identifying areas for improvement in their risk management programs and providing solutions to close noted gaps. Services provided include all insurable risks (workers’ compensation, auto, property, and liability, etc.), regulatory compliance and reporting, and include loss sensitive and captive risk management programs. Provide analysis, consultation, oversight and direction of large and complex clients’ risk management programs and processes. Assist clients in enhancing their safety performance and culture. Provide on-site and remote client services such as: training seminars, on-site hazard assessments,...

Rehabilitation Consultant (QRC, Case Manager) Location: Twin Cities, Minnesota (Remote) | Full-Time Pay: $67,7000 to $94,800.00 (intern range) or $81,9000 to $114,700 (if fully accredited) Ranked #8 Top Workplace  – Midsize Employer, MN The Role: At CompRehab you are encouraged to make a difference in people’s lives. As a Qualified Rehabilitation Consultant, (QRC), you'll play a pivotal role in guiding injured workers, employers, claim representatives, physicians, and other key stakeholders through the complexities of workers' compensation claims. In this dynamic role, you'll work closely with injured workers, assisting them with medical care and vocational planning as they recover from injury, while following MN Department of Labor & Industry vocational rehabilitation statutory and rule requirements. Delivering top-notch case management services is a key function in this role. Experienced QRCs are encouraged to apply, but persons who require training...

Description Summary: The Mortgage Loan Officer position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community. Duties & Responsibilities: Develops new and expands internal and external referral sources to grow mortgage business Using consultative selling techniques, advises clients on mortgage loan options and other financial products. Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Responsible for maintaining client relationships. Advises customers on the completion of loan applications. Performs other duties as assigned. Basic Qualifications: High school diploma or GED One or...

Description Summary: The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community. Duties & Responsibilities: Develops new and expands internal and external referral sources to grow mortgage business Using consultative selling techniques, advises clients on mortgage loan options and other financial products. Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Responsible for maintaining client relationships. Advises customers on the completion of loan applications. Performs other duties as assigned. Basic Qualifications: High school diploma or GED...

Description Summary: The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community. Duties & Responsibilities: Develops new and expands internal and external referral sources to grow mortgage business Using consultative selling techniques, advises clients on mortgage loan options and other financial products. Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Responsible for maintaining client relationships. Advises customers on the completion of loan applications. Performs other duties as assigned. Basic Qualifications: High school diploma or GED...

Responsible for reviewing client’s renewals, looking into premium increases, identifying any gaps in coverage or coverage errors or omissions, and remarketing accounts as needed. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Review and compare client’s current policies with their renewal policies and investigate the reason for any major increases in premium. (30-40%) Advise client’s regarding insurance coverages and risk management issues. Identify any additional insurance needs, gaps in coverage or possible incorrect/outdated information. (20‑30%) Requote client’s policies as needed or as requested. Send applications/cancelation forms, issue new policies and enter information into the agency management system as needed. (20-30%) Stay up to date on carriers’ policies, packages,...

As a Pharmacy Placement Manager, you will significantly contribute to a client’s benefits strategy through managing and/or leading the entire vendor/carrier bid, procurement, and negotiation process. While the focus area will be Pharmacy, you will have opportunities to learn the full spectrum of employer health and group benefit programs including medical, dental, life, and disability. You will interface with vendors and client teams, prepare client deliverables, and ensure quality standards are met.   The Role Materially contributes to clients’ benefits strategies by leading the entire carrier/vendor bid, procurement, and negotiation process for clients Understands and articulates broader impact of placement strategies and decisions for carrier/vendor marketings (Requests for Information or Requests for Proposal) Applies in-depth knowledge of industry trends, available products/solutions and carrier/vendor differentiators to inform and influence clients’ placement...