42 director of operations jobs found

The Director of Partner Expansion, North America will work closely with Legal and Compliance as we expand the reseller footprint.  The expectation is to be a subject matter expert on service contract, insurance and split model structures.  Lead the strategic plan for State and Provincial requirements as it relates to new products and reseller requirements. This role is responsible for driving business growth across Canada by supporting partner programs, optimizing compliance and pricing frameworks, and ensuring seamless coordination across internal and external partners. How you'll make an impact Coordinate with Legal, Tax and Compliance and become the Account Management subject matter resource on Canadian provincial warranty regulations, State regulations, licensing, and tax requirements. Maintain up-to-date knowledge of regulatory changes and coordinate with legal and tax teams to ensure ongoing compliance. Support audit readiness and documentation for all state...

Job Title: Director - Risk Control FLSA Status: Exempt Job Family: Underwriting Department: Underwriting - Risk Control Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for leading the Risk Control department to improve underwriting results through risk assessment and risk improvement. Provide strategic leadership to identify and successfully complete risk control projects. Lead and develop team and identify opportunities for improved efficiency and process improvement and execute needed changes. Promote risk control to agency partners and ministry leaders at designated denominational meetings, ministry speaking engagements, conventions and company sponsored events. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....

At AIG, we are reimagining the way we help customers to manage risk. Join us as an HVAC Operational Account Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in the HVAC Business unit AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose AIG.  We deliver flexible and innovative service solutions to our OEM and retail partners, focusing on the HVACR industry.  How you will create an impact The HVAC Operational Account Manager will manage processes for assigned HVAC accounts while striving to enhance...

Job Title: VP - Investor Relations FLSA Status: Exempt Department: Executive Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for providing strategic leadership for the company by working with the Chairman and President, Board of Directors, Senior Vice President and Treasurer, and fellow Executive Team members to establish long-range goals, strategies, plans, budgets, and policies. The Vice President of Investor Relations is also responsible for effectively communicating the financial results and direction of the enterprise to internal and external stakeholders POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as a strategic advisor to the Chairman and President, Senior Vice President and Treasurer, Board of Directors and company...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Description Liberty Mutual US Retail Markets (USRM) Technology is undertaking a multi-year transformation to modernize our policy administration ecosystem by converging legacy platforms into a unified, cloud-enabled Guidewire PolicyCenter solution.   We are seeking a Director of Engineering – Policy Migration to lead one of the most critical components of this transformation: the end-to-end migration of legacy policies, data, and capabilities into our modern platform.   This leader will define and execute the engineering and data migration strategy, build and lead a high-performing organization, and partner across Product, Underwriting, Data, and Platform teams to ensure seamless, high-quality migration outcomes that enable business agility and customer value.   This role combines deep technical leadership, large-scale program execution, and organizational leadership, and is pivotal to delivering a simplified, future-ready insurance platform....

Job Title: Associate Attorney FLSA Status: Exempt Job Family: Chief Counsel Department: Legal Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Complete routine legal projects as assigned for the benefit of internal and external customers in a timely and effective manner. Interact with company personnel on relevant legal issues, and assist in the communication of legal information to external customers as directed. Effectively and efficiently analyze and resolve routine day-to-day corporate legal matters as assigned in a manner consistent with company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effectively and efficiently undertake routine document analysis and contract drafting. Effectively and...

When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow their career in the specialty insurance industry.  We are looking for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships to join our team as an Associate Underwriter. Our Associate Underwriters underwrite and supervise a portion of an Underwriter’s book of business, support renewal and new business development, and have the opportunity to achieve full underwriting authority. Responsibilities Service a book of business under the direct supervision of an underwriter Evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing to prepare quotes Log applications, prepare binders, and process policies and endorsements Bind risk, post the...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a field-based role on the National Catastrophe Response Team. This position is responsible for managing property claims in response to catastrophic events across the country. As a field-based adjuster, you will be deployed to areas impacted by large-scale disasters—such as hurricanes, tornadoes, floods, or other major events—to assess damages, support policyholders, and help communities begin the recovery process.  The role requires extensive travel (up to...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Description This role is primarily remote in the state of Indiana except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...

The salary range for this job posting is $69,152.00 - $123,921.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Ideal candidates will reside in Indiana , Ohio or Kentucky and have underwriting experience with Package Lines and Workers' Compensation. We will also consider candidates who live in any of our listed payroll approved states that have the necessary underwriting experience. This role will underwrite accounts averaging between $35k - $75k. We may hire a senior level depending on candidate qualifications. (Compensation shown is inclusive of the non-senior and senior level) This role will report to a Regional Vice President,...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Enterprise Organizational Change Management (OCM) Director provides strategic leadership for the people side of the organization’s most complex, enterprise‑wide initiatives. This role designs and drives integrated change strategies to ensure solutions—systems, processes, roles, policies, and culture—are understood, adopted, and sustained to deliver intended business outcomes. Operating as a trusted advisor to executive sponsors and transformation leaders, the Director shapes enterprise change strategy, strengthens sponsorship effectiveness, enables readiness...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Customer Engagement Specialist will support our Individual Life Financial Services business and is responsible for interacting with a sense of urgency and empathy. The Specialist will be there when our customers need us most by delivering a level of customer service that exceeds their expectations. The Specialist will interact directly with agents and clients on behalf of OneAmerica Financial and its subsidiary companies on the telephone and through email. The Specialist will provide a point of contact for the client, ensuring they are heard...

Job Title: Employee Services Associate (Safety & Guest Relations) Part - Time FLSA Status: Non-Exempt Job Family: Human Resources Department: Employee Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Provide a professional and positive employee services (guest, conference, and food services) experience and ensure the company’s branding and professional standards are exhibited for employees and corporate guests that support the organization's culture and priorities. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain high compliance and documentation across multiple areas to ensure adherence to corporate policies/practices, HAACP and BOH standards; communicate information to manager or team leads promptly...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Warranty Claims Analyst Join us as a Warranty Claims Analyst to make more of your specialist expertise and experience. Make your mark in Warranty: AIG Warranty delivers a full range of service solutions including warranty management administration, extended service contracts and mobile insurance theft/loss programs, customer service support, service network management, claims processing services, and service contract underwriting. How you will create an impact: Our Claims Analysts work directly with Service Partners and our Customers to ensure that the project moves forward with the support they need. Claims Analysts are responsible for receiving incoming calls and emails from Service Providers needing authorization or payment for repairs on major appliances, consumer electronics, heating and air, or other home systems. They also ensure pricing, quotes, and invoices submitted are in line with pre-defined costs. The Claims Analysts verify that failure and repairs are...