01/23/2025
SUMMARY
Deliver expert consultation and outstanding service to Employee Benefits clientele. Responsible for helping clients navigate their benefit needs with short- and long-term solutions through planning, evaluating, implementing and managing employee benefits.
ESSENTIAL FUNCTIONS
Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility
Lead the renewal and marketing process, including preparing and distributing RFP packets
Analyze and view proposals; provide recommendations to the Sales/Consulting team
Work with Consultant in the preparation of new and renewal service contracts
Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms
and accuracy of data
Coordinate plan design changes, contract changes and carrier changes
Review and maintain executed client contracts, plan documents, SPDs, Business Associate...
The MJ Companies
Phoenix, AZ, USA
