6 erc call center quality assurance analyst jobs found

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description We are seeking an experienced Test Automation Engineer to join our P&C Quality Assurance and Test Automation team. You will report to the Manager of P&C Quality Assurance and Test Automation. In this role, you will leverage your expertise in automated testing frameworks, software quality assurance, and technical leadership to ensure the reliability and performance of our critical P&C policy systems. You will work independently on complex assignments, collaborating closely with technical and...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   A Brief Overview A cross functional role that focuses on capturing and understanding the business requirements at a user story level. Participates and collaborates on an Agile development team. Understands the overall business flows by working with Product Owners, subject matter experts (SMEs) and business teams on a regular basis. Defines improvements to business processes and products. Assists decision-makers in gathering information in order to make informed decisions. Collaborates with Product Owners and Quality Assurance (QA) to identify and write the detailed requirements of test cases. Creates and...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Software Engineer will function as a developer for web and desktop applications, including design, development, and quality control, as well as troubleshooting and maintaining existing applications.  This position will be with National Indemnity Company in Omaha, NE with a hybrid 50% in the office work environment.  This position is not eligible for employer visa sponsorship. #LI-Hybrid / #LI-Onsite What will you do? Design, create, maintain, and document computer rating and issuance programs Provide software technical support including installation and maintenance, configuration and...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Data Warehouse Manager is responsible for the growth and development of members of the Data Warehouse including developers, BA/QA, and support staff. Holds regular one-on-one meetings with employees to maintain consistent communication, provide feedback, and assist in goal setting. Oversees creation, scheduling, and development of training processes for new employees. Oversees department's shared mailboxes and work by directing others on: creating work tasks, distributing work, communicating with users, etc. Oversees communication, scheduling, creating, maintenance, and quality of regularly Data Warehouse...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description Argo Group, through its operating subsidiaries, offers high-quality commercial Property and Casualty (P&C) insurance products and services tailored to the needs of businesses and public entities. At Argo Group, we leverage the success, discipline and expertise of our people and an understanding of our customers’ needs to provide a diverse portfolio of products and services. This approach helps those we insure drive down their ultimate cost through prevention and aggressive claims handling. Simply stated, our products and services help keep businesses in business. Argo Group US currently has a challenging opportunity for a  Senior...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   A Brief Overview   What are we looking for? The Product Owner - ServiceNow is responsible for identifying, organizing, prioritizing, and assessing work for an IT delivery team. The Product Owner's responsibilities include gathering feature requests, scheduling releases and coordinating sprints. Abilities include identifying user needs and working with cross-functional teams to manage product releases. Responsible for facilitating communication between stakeholders and delivery team(s), as well as helping clearly define what should be built on behalf of the relevant business team(s) and why. Expected to interact...