08/24/2026
Position Summary: The Commercial Lines Support Representative provides direct administrative and operational support to the affinity program team, reporting to the Program Director. This is a detail-oriented, execution-focused role responsible for keeping program documents organized, agency systems updated, schedules running, and routine workflows moving. The Commercial Lines Support Representative works closely with the Program Director, Account Managers, Client Service Associates, and producers to ensure the team has what it needs to serve program members well.
Essential Tasks:
Prepares, formats, and proofreads documents, reports, correspondence, presentations, and member-facing materials (including welcome packets and renewal notices) on behalf of the program team
Handles incoming communications — routing inquiries, taking messages, and drafting responses
Enters and maintains accurate records in the agency management system (Applied Epic or similar); maintains...
Higginbotham
Ridgeland, MS
Full Time
