06/12/2026
Summary
The Director, Policy Administration Solutions, is responsible for the delivery of robust, and scalable solutions needed to run our company with operational excellence and flexibility. The key areas of focus are policy, claims, billing, customer care, document management, and imaging – both on JM’s paper and our partners via the General Agency. A passion for people focused leadership while levering new disruptive technologies like AI will be key to driving success.
The Director partners closely with business leaders to map out strategy, develop plans and deploy new or enhanced products and/or services. The leader must be passionate about creating dependable, open, and agile solutions levering AI, automation, reusable components, and data analytics. The Policy Administration systems will be part of our platform ecosystem and will be leveraged in agreed upon architecture patterns.
Beyond tight business relationships, the leader will work closely with Technology peers...
Jewelers Mutual
Neenah, WI
Full Time
