213 it service delivery manager jobs found

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Purpose of the Role This role is responsible for leading and developing a team of Quality Analysts, with a primary focus on people leadership, coaching, and performance management. The QA Manager serves as a strategic partner to technology and business leaders, ensuring high-quality delivery while building a strong, engaged, and continuously improving QA organization. The ideal candidate brings a track record of mentoring talent, conducting performance evaluations, setting and managing goals, and...

Position Title Treasury Management, Product Manager Sr - HNW Deposit Products   Location New York, NY 10018   Job Summary A Treasury Management-Product Manager Sr is responsible for the research, design, development, and delivery of new value-added products to augment and enhance product lines, improve competitive position, and increase revenues while ensuring compliance with industry regulations and rules. Employs an end-to-end view of payment products across the enterprise, first taking measure of the bank’s current capabilities and then layering over these products the lens of the customer. Stays informed on evolving technologies and markets to ensure the bank is consistently on the forefront of next generation products and services, and employs that knowledge in developing and delivering products that will ensure market leadership. Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and...

Position Title Head of Solutions Delivery   Location New York, NY 10018   Job Summary The Head of Solutions Delivery is a key member of the IT Leadership Team. This position primarily focuses on ensuring the delivery of IT solutions by defining customer centric solutions, building testing and implementing all aspects of information security to achieve committed business outcomes. Accountable for the operational stability and quality metrics as well as the health of applications and disaster recovery readiness. The Head of Solutions Delivery manages a team of senior level directors responsible for influencing business strategies and enabling technology and data roadmaps. Lines of business to include: Retail/Small Business/Mortgage Community Banking Private Bank Corporate Banking Shared Services Testing Center of Excellence The Head of Solutions Delivery will own the software development lifecycle methodologies and provide technical leadership to engineering and...

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Commercial Lines Account Manager join our growing team in the East Division. Our Account Managers are pivotal in aiding clients with service needs and making changes to existing accounts.  Specific service and marketing...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Responsibilities Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the Arch organization. Provide technical expertise and oversight to TPA adjusters handling workers compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Work with our TPA’s to ensure proper claims handling and service delivery, this includes Performing claims oversight on claims with an expected value of over $50,000 for guaranteed cost policies and at 50% of the retention for deductible and self-insured business Attend mediations and trials. Granting reserve and...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. About the role The Human Resources Business Partner (HRBP) is responsible for taking an outside-in approach on current and future human capital challenges. This requires business credibility, the ability to partner with leaders, and a deep HR and OD functional knowledge. This role will partner with leaders on strategic business priorities and develop and execute...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Senior Infrastructure Manager Location New York, NY Reporting To AVP, Infrastructure Job Summary The Senior Infrastructure Manager is responsible for the operation, reliability, and modernization of enterprise infrastructure platforms, including data center, server, storage, backup, disaster recovery, and cloud-adjacent services. This is a hands-on leadership role with an expectation that the manager remains technically engaged in the design, implementation,...

Account Manager – United States, Accident & Health (A&H)  Join us as an Account Manager US (A&H) to play a highly influential role in protecting our clients and growing our business. Make your mark in Accident & Health The Account Manager US A&H will report to the Head of Sales and Distribution, North America A&H.  This role is responsible for the development of trusted relationships with key clients and brokers to drive business growth and retention through good stewardship, strategic development, service delivery, and problem solving.  This role will work closely with the Head of Sales and Distribution to optimize existing broker and client relationships in close partnership with underwriting leadership. How you will create an impact: Build and maintain strong, long-lasting relationships with assigned key clients and brokers Develop a trusted advisor relationship and serve as the main point of contact for servicing with assigned key...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Vice President, Casualty Programs will execute business strategy for assigned Casualty programs by underwriting business, evaluating risk, and ensuring decisions contribute to a profitable portfolio. This role involves developing strategy, directing operations, mentoring team members, and fostering cross-functional knowledge sharing. Additionally, the role is responsible for delivering profitable growth and overseeing the P&L for designated programs. Location: New York, NY, Chicago, IL, Atlanta, GA, Boston, MA, Madison, WI, Irvine, CA, or Los Angeles, CA Work Arrangement: This role will be on a hybrid schedule with expectations of being in office 8-12 days a month The salary range for this role is: $176,000 - $330,000 Your New Role: Deliver on the long-term programs strategy and business plan to drive continued profitable growth of assigned programs. Forge and maintain strong...

Job Description Sompo has a unique opportunity for a Senior IT Auditor to join our Global IT Internal Audit team. This role will work with our US Senior IT Audit Manager, the successful candidate will perform and oversee IT Internal Audits and IT SOX work across North America, the UK and European business lines (part of Sompo International), with opportunities to perform and oversee IT Internal Audits and IT SOX work across South America and the Asia region.    The successful candidate will be required to proactively perform and oversee IT Internal audits of IT Governance, IT General Controls, Cybersecurity, and IT Infrastructure, in line with standard third line Institute of Internal Auditors (IIA) audit methodology.   Location: This position will be based out of our Purchase, NY office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary The Multinational Operations Production Manager is responsible for overseeing and optimizing insurance operational processes across multiple countries and business lines. This role leads cross-border teams, ensures compliance with diverse regulatory requirements, and drives operational excellence to deliver efficient, consistent, and high-quality insurance services worldwide. Key Responsibilities 1. Global Operations Oversight...

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide consultative customer services for one or more new or established accounts Introduce new services independently or with assistance as needed Handle local or regional accounts Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. Revenue growth with existing accounts Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. ITSM Manager   Job Summary   The IT Service Management (ITSM) Manager   is responsible for   leading the organization’s ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership,   people   leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM processes,...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):   Senior Environmental Claims Adjuster Employment Type:  Full-Time  FLSA Status : Exempt  Location:  Field   Summary:   We are looking for a highly capable Senior Environmental Claims Adjuster to join our team and work from our office in New York City.  We can also consider candidates in our Albany, Chicago, Houston, Los Angeles, Omaha, or Richmond (VA) offices. Alternatively, we can fill this role fully remote except in the states of AK, DE, HI, KY, MI, MS, MT, ND, SD, or VT. This individual will report to a manager who works in New York City and is focused on adjudicating first and third party commercial...

Position Title Branch Banking Client Consultant II-Licensed   Location Bayside, NY 11364   Job Summary Branch Banking Client Consultant II-Licensed provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB RESPONSIBILITIES Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to...

Actuary & Director - PCS At AIG, we are reimagining the way we help customers to manage risk. Join us as a AActuary & Director - PCS to take on key responsibilities within a world-class actuarial function. Make your mark in the Actuarial Team  As an actuary at AIG, you will be challenged and encouraged to reach your greatest potential. Every day will bring new opportunities to stretch your analytical and problem-solving skills as you improve how we predict and mitigate risk. Our actuaries are on the frontlines, quantifying risk, pricing insurance and reserving losses for AIG’s major regulated and rated insurance operating companies globally. Our actuaries support AIG’s businesses and are responsible for technical pricing, product development analytics and performance measurement. They collaborate with Marketing, Operations and Financial Management.   How you will create an impact We are seeking a dynamic actuary to manage and own...

Sr Cons Learning - TD07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Sr. Knowledge Platform Architect is a senior role responsible for defining and driving the end-to-end knowledge technology strategy, including headless content management architecture, content modeling, semantic structure (taxonomy/ontology/metadata), and AI integration—to ensure enterprise knowledge assets are AI-ready, governed, and operationally scalable. This role partners closely with Data Science, AI Engineering, Enterprise Architecture, and Knowledge Management to enable reliable knowledge retrieval, reasoning, and automation across AI use cases. This individual is also accountable for upskilling and coaching the Knowledge Team in modern...

Position Title Branch Banking Client Consultant II- Licensed   Location Ozone Park, NY 11416   Job Summary Branch Banking Client Consultant II-Licensed provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB RESPONSIBILITIES Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s)...

Medical Stop Loss Underwriting Practice Lead – Accident & Health Who we are: American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business: AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential...