04/11/2026
Analyst Service Mgmt - IZ08BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The IT Change & Release Management Operations Analyst provides 24x7 operational support for enterprise Change and Release Management. The role focuses on execution discipline, ECAB readiness, ServiceNow Change integrity, and cross‑LOB coordination to modernize Change Operations through automation and GenAI‑enabled insights. This is a hands‑on operational role critical to maintaining service stability during global change and release windows. Key Responsibilities Execute day‑to‑day Change Operations ensuring consistent governance and audit readiness Prepare, coordinate, and run ECABs for major and high‑risk changes; validate risk,...
The Hartford
Hartford, CT
Full Time
