12/16/2025
UFG is currently seeking an IT Support Specialist who will be responsible for providing frontline technical support to internal users across the organization. This role focuses on the installation, configuration, and maintenance of hardware, software, operating systems, and mobile devices, ensuring a stable and productive end-user environment. Support is delivered via phone, remote tools, email, and in person.
You’ll troubleshoot technical issues, resolve service requests, and escalate complex issues to senior members of the IT Support team or the Support Engineering team. The ideal candidate is detail-oriented, solutions-driven, and committed to delivering outstanding service in a fast-paced environment.
Essential Duties and Responsibilities:
Provide hands-on and remote technical support for desktop hardware, laptops, peripherals, operating systems (Windows/macOS), and mobile devices (iOS).
Install, configure, and maintain applications, software, system...
UFG Insurance
Cedar Rapids, IA, USA
Full Time
