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it support specialist Massachusetts

29 it support specialist jobs found

Risk Strategies
02/27/2026  
East Region Lead, Voluntary Benefits
As a Director, this role serves as a Voluntary Benefits (VB) specialist, acting as a strategic consultant and resource to both internal team members and Risk Strategies’ clients. The position encompasses a broad definition of voluntary benefits, including some financial well-being solutions and other adjacent solutions, such as communication and enrollment firms.  The role requires following emerging trends and solutions related to VB. This position drives new business development for VB in collaboration with regional sales and service teammates. It entails developing and maintaining vendor partner relationships within assigned region, as well as participating in national discussions as it relates to VB practice development and strategy development. As a member of the VB Practice, the Director plays an active role in the growth and success of the group on both a regional and national basis. Your Impact Develop and implement regional strategic sales and marketing plans in...
Risk Strategies MA, USA Full Time
The Hanover Insurance Group
02/23/2026  
Financial Ops - Accounts Receivable Specialist
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Enterprise Operations team is currently seeking an Account Receivable Specialist in our Worcester, MA or Howell, MI location. Position is eligible for hybrid work arrangement. This is a full time, non-exempt role.    POSITION OVERVIEW: Accounts Receivable Specialist is responsible for billing and collecting agency billed premiums while ensuring all financial controls and balances have been met according to Internal Audit and Finance.  An ARS consults with agencies/brokers and internal partners to reconcile discrepancies, analyzes trends, and collaborates with leadership for improvement of bad debt.  This individual performs tasks that include complex and varied work requests that may...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
02/23/2026  
Financial Ops - Accounts Receivable Specialist
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Enterprise Operations team is currently seeking an Account Receivable Specialist in our Worcester, MA or Howell, MI location. Position is eligible for hybrid work arrangement. This is a full time, non-exempt role.    POSITION OVERVIEW: Accounts Receivable Specialist is responsible for billing and collecting agency billed premiums while ensuring all financial controls and balances have been met according to Internal Audit and Finance.  An ARS consults with agencies/brokers and internal partners to reconcile discrepancies, analyzes trends, and collaborates with leadership for improvement of bad debt.  This individual performs tasks that include complex and varied work requests that may...
The Hanover Insurance Group Worcester, MA, USA
Sedgwick
02/22/2026  
Sr. Claims Specialist | Professional Liability | Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Claims Specialist | Professional Liability | Remote PRIMARY PURPOSE:  To analyze complex errors and omissions, directors and officers claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service. ESSENTIAL FUNCTIONS and RESPONSIBILITIES...
Sedgwick MA, USA Full Time
AIG
02/20/2026  
Inland Marine Major Loss Adjuster
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Claims Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.  How you will create an impact As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop...
AIG Boston, MA, USA Full Time
The Hanover Insurance Group
02/03/2026  
Senior Underwriting Specialist Technology
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology department is seeking an Senior Underwriting Specialist to join the team in the Northeast. This is a Full-time, Exempt role.  POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
02/03/2026  
Senior Underwriting Specialist Technology
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology department is seeking an Senior Underwriting Specialist to join the team in the Northeast. This is a Full-time, Exempt role.  POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core...
The Hanover Insurance Group Worcester, MA, USA
Central Insurance
01/26/2026  
Director of Inland Marine Underwriting
Location: Remote Work Model We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Inland Marine Underwriting Lead , where you’ll build inland marine specialization and drive profitable growth. In this pivotal role, you’ll collaborate across teams, sharpen underwriting strategy and expertise, and build high-impact agency relationships to position Central as a market leader in inland marine.   How You’ll Make an Impact   Lead inland marine underwriting specialization and coordinate expertise in loss control and claims  Develop short and long-range...
Central Insurance Waltham, MA, USA
Intact Insurance Specialty Solutions
01/26/2026  
Computer Operator Specialist (On-Site)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Needham, MA, USA Full Time
Hiscox
01/20/2026  
Lead SRE
Job Type: Permanent Build a brilliant future with Hiscox   Lead Site Reliability Engineer (SRE) Role Overview: The Lead SRE will be responsible for ensuring the reliability, scalability, and performance of Hiscox US technology platforms. This role combines software engineering, systems administration, and operational excellence to deliver resilient services across cloud and on-prem environments. You will lead a small team of SREs and collaborate with engineering, DevOps, and service management teams to implement best practices in automation, observability, and incident response. Key Responsibilities: Reliability & Performance: Design and implement strategies to maintain high availability and performance of critical systems. Automation & Tooling: Develop and maintain CI/CD pipelines, infrastructure-as-code, and automated recovery processes. Incident Management: Act as escalation point for major incidents, lead root cause analysis, and drive...
Hiscox Boston, MA, USA Full Time
Hiscox
01/16/2026  
Technical Program Manager
Job Type: Permanent Build a brilliant future with Hiscox   Technical Program Manager The Technical Program Manager will play a critical role in leading and overseeing the organization's technology modernization initiatives. This individual will be responsible for building a comprehensive project plan, gathering requirements, driving the RFI/RFP process for selecting technology platforms, and ensuring the successful execution and delivery of the project within the allocated time and budget. This role is essential for the organization's growth and competitiveness in the market. The desired locations for this position are Boston, MA, Hartford, CT or Atlanta, GA. This person will report to the Chief Technology Officer. Key Responsibility Areas: Program Governance and Execution: Develop and manage a detailed project plan, including timelines, milestones, and deliverables. Oversee the execution of the project, ensuring adherence to the project plan and...
Hiscox Boston, MA, USA Full Time
Coverys
01/15/2026  
Product Content Specialist
As a member of the Product Development Department, the Product Content Specialist will be responsible for the creation and maintenance of policy content for all admitted and surplus P&C products. Responsibilities will include contributing to new product ideas, product enhancements, updates and compliance-related inquiries. This role will collaborate closely with the regulatory team, providing linguistic precision and legal insight to ensure filings and product documentation meet both internal standards and external regulatory requirements. Essential Duties & Responsibilities Policy Form Drafting. Work across Product Development, Underwriting, and other teams as applicable, to identify necessary updates to policy forms and rates/rules in accordance with regulatory environment. Draft manuscript forms for standard policies. Industry Research. Utilize industry tools to research current insurance regulations to accommodate state specific product and service...
Coverys Boston, MA, USA Full Time
Travelers
01/15/2026  
Property Risk Engineer
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Braintree, MA, USA Full Time
Hiscox
01/15/2026  
Product Manager - Digital Experience
Job Type: Permanent Build a brilliant future with Hiscox   Product Manager – Digital Experience At Hiscox USA, we’re on a mission to transform the digital experience for our small commercial insurance customers. As a Product Manager (Digital Experience) , you will be at the forefront of delivering next-generation user experiences across our Quote & Bind and Self-Service platforms. Your work will directly impact how customers interact with our products—from their first quote to policy management and beyond. This role is based in our Boston, MA office, with an expectation of being in the office 2–3 days per week. You will report to the Head of Product Management and work closely with UX design, engineering, underwriting, marketing, and customer operations to define and deliver intuitive, elegant, and effective digital solutions. Key Responsibility Areas: Product Strategy & Vision: Define and refine the digital product strategy for Quote &...
Hiscox Boston, MA, USA Full Time
Acrisure
01/11/2026  
Account Executive, Large Commercial Lines
Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Our Woburn, MA office is looking to enhance the team by adding a Commercial Insurance Account Manager. Our office specializes in providing insurance and bonding for contractors.  This position is in our Commercial Insurance Department and will be...
Acrisure Boston, MA, USA Full Time
AIG
12/17/2025  
ECL Administrative Operations Coordinator
At AIG, we are reimagining the way we help customers to manage risk. Join us as a ECL Administrative Operations Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the global team. Make your mark on the Risk Consulting team Through our global, world-class capabilities, AIG provides risk engineering and specialist services to help identify and reduce risks at AIG insured clients and properties. We perform comprehensive risk evaluations and recommend solutions that combine cutting-edge thinking and common-sense practicality to avoid or mitigate exposures. Our mission is to make a difference that directly contributes to our customers’ success. We also actively participate in, and contribute to, the development and fine-tuning of industry standards and codes. How you will create an impact In this role, you will handle various support functions for the Global Engineering Client Logistics Team....
AIG Boston, MA, USA Full Time
QBE
12/10/2025  
Senior Claims Specialist - Accident & Health
Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist- Accident & Health Location: USA – MA –Marblehead Work Arrangement: Hybrid   The salary range for this role is:  $88,000-145,000K The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support. Your new Role: Provide technical guidance and analysis for complex and high-value claims. Assist in implementing and maintaining claims management strategies. Maintain comprehensive knowledge of insurance guidelines and policies. Build and maintain relationships with stakeholders. Manage a portfolio of complex or high-value claims. Act as an escalation point for customer...
QBE Marblehead, MA, USA Full Time
Acrisure
11/14/2025  
Carrier Placement Specialist
Job Description Executive Job Description: Placement Specialist  Division: North America, East Division  Reports To: Director or Team Lead of Placement  About Acrisure   Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.  Scope:     The individual in this role will be responsible for managing and executing key components of the new business and renewal processes for insurance...
Acrisure Needham, MA, USA Full Time
MarshMcLennan
04/29/2025  
Oliver Wyman- Private Capital – Senior Consultant/Associate
Company: Oliver Wyman Description: THE PRACTICE Oliver Wyman’s Private Equity team in North America are looking to hire consultants to support its rapid growth. The team works with private equity investors throughout the deal transaction lifecycle: from opportunity identification through due diligence and post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported by proprietary approaches and a world-class network. This enables our clients to achieve differentiated results, both on deals and post-transaction. We have completed hundreds of engagements for leading private equity firms across North America, Europe, the Middle East, China and Southeast Asia creating sustainable shareholder value. This is an exciting opportunity to be part of a successful team at the center of the firm’s strategy. Consultants are given the opportunity for...
MarshMcLennan Boston, MA, USA Full Time
Dual North American - Howden Group Holdings
04/07/2025  
Commercial Account Executive
Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be...
Dual North American - Howden Group Holdings Worcester, MA, USA Full Time

 

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