14 licensed customer service representative jobs found

Job Title: Employee Services Associate (Safety & Guest Relations) Part - Time FLSA Status: Non-Exempt Job Family: Human Resources Department: Employee Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Provide a professional and positive employee services (guest, conference, and food services) experience and ensure the company’s branding and professional standards are exhibited for employees and corporate guests that support the organization's culture and priorities. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain high compliance and documentation across multiple areas to ensure adherence to corporate policies/practices, HAACP and BOH standards; communicate information to manager or team leads promptly...

Job Title: Account Specialist - Agency Services FLSA Status: Non-Exempt Job Family: Sales Department: Customer Service - Agency Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Act as a liaison between the insured, agency, and company to professionally provide superior customer service resolving any policy questions, changes, and concerns with accuracy and efficiency. Readily identify coverage needs through developing deep customer relationships and elevating industry forms knowledge. Provide support to the producer from policy issuance as outlined within the agency contract. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve basic questions/issues within established guidelines and workflow expectations according to...

This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the Midwest. As a Commercial Lines Account Manager on the Shepherd team, you will assist producers in the handling and processing of new and renewal commercial lines business in accordance with Agency procedures and guidelines. In addition, you will provide a high level of support in obtaining, maintaining, expanding, and servicing commercial accounts. With a positive attitude, the Account Management team also provides customer service to clients as assigned and requested. RESPONSIBILITIES:    • Provide positive, prompt, accurate, and courteous service to clients.  • Coordinate expirations with producer to obtain renewal and/or new business information....

Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Indianapolis, Indiana (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role,...

PURPOSE: This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. As an Insurance Advisor on our Employee Benefits team, you will be responsible for the sale of the Agency’s products in a specified region or major geographical area. Through developing and maintaining a strong client base, you will provide tailored insurance solutions for clientele. With a high level of interpersonal skills, it is expected that you will demonstrate poise, tact, and diplomacy. As an Insurance Advisor at Shepherd Insurance, you will be a positive team player and coachable individual. RESPONSIBILITIES: · Seek out new clients and develop clientele by prospecting and networking. · Performs sales and service functions for...

Description This role is primarily remote in the state of Indiana except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...

About Specialty Program Group:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). About CM&F: CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Account Managers can gather that for you. Problem-solving comes naturally to customer care specialists. They...

Description Summary: The Regional Manager – HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction. Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all...

Job Title: Account Executive - Brotherhood Works / Employee Benefits FLSA Status: Exempt Job Family: Affiliates Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for achieving Brotherhood Works sales targets by identifying and pursuing qualified leads in alignment with the company’s marketing initiatives and agent engagement activities. Additionally, responsible for assessing the specific needs of Brotherhood Works’ unique prospect niche and creatively presenting the company’s value proposition by recommending tailored solutions that address those needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieve annual new sales targets established by the sales...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures and...

Job Title: Director - Risk Control FLSA Status: Exempt Job Family: Underwriting Department: Underwriting - Risk Control Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for leading the Risk Control department to improve underwriting results through risk assessment and risk improvement. Provide strategic leadership to identify and successfully complete risk control projects. Lead and develop team and identify opportunities for improved efficiency and process improvement and execute needed changes. Promote risk control to agency partners and ministry leaders at designated denominational meetings, ministry speaking engagements, conventions and company sponsored events. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Location : We support US flexible working arrangements in the contiguous 48 states, however for this position you must reside in Indiana, preferably near Indianapolis .     At Sun Life, we look for optimistic people who want to make life brighter for our  Clients . We...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S e nior Claims Representative to join our growing team in Carmel, IN!         The S enior Claims Representative manages high priority accounts and catastrophic claims .         How You Will Contribute:       Maintain a claim inventory as deemed appropriate by management   Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment   Make timely contact with members, injured workers, agents, providers, attorneys, etc.   Investigate claim with phone interviews/emails and obtain appropriate documentation   Evaluate exposure and adjust reserves as required   Conclude claim processing in accordance...

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify):  English & Spanish Right to work:  English  /  Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The candidate for this position will need to live near Indianapolis or South Bend, Indiana. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities,...