02/05/2026
The Claims Services Manager provides day-to-day claims administration assistance, customer service, dispute resolution, and general claims consultation services to all assigned captive clients.
ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor’s Degree or equivalency in a related discipline and at least seven (7) years of experience in Casualty claims handling and/or claims customer service. Construction claims experience preferred.
SKILLS/COMPETENCIES REQUIREMENTS:
Strong team attitude.
Works well independently and in a team environment.
Interpersonal skills.
Business acumen.
Excellent written and verbal communication skills.
Proficient in Microsoft Office, especially using Excel and Word, and other on-line computer systems.
Utilize PowerPoint to effectively communicate ideas.
Comfortable giving presentations to audiences of all sizes.
Organization, planning and prioritization skills.
Strong analytical, problem solving and judgment skills.
Strong...
Captive Resources
Itasca, IL, USA
Full Time
