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manager claims operations Arizona

32 manager claims operations jobs found

USAA
08/20/2026  
Manager, Claims Operations for Phoenix Auto Non-Injury Claims (Core)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Manages and is accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute...
USAA Phoenix, AZ Full Time
HomeServices Insurance
08/20/2026  
Insurance Remarket Specialist
Responsible for reviewing client’s renewals, looking into premium increases, identifying any gaps in coverage or coverage errors or omissions, and remarketing accounts as needed. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Review and compare client’s current policies with their renewal policies and investigate the reason for any major increases in premium. (30-40%) Advise client’s regarding insurance coverages and risk management issues. Identify any additional insurance needs, gaps in coverage or possible incorrect/outdated information. (20‑30%) Requote client’s policies as needed or as requested. Send applications/cancelation forms, issue new policies and enter information into the agency management system as needed. (20-30%) Stay up to date on carriers’ policies, packages,...
HomeServices Insurance Tucson, AZ Full Time
Nationwide
08/20/2026  
Specialist, Brokerage Casualty Underwriting, E&S/S
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-AS1 #LI-remote Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to hear from you! Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other...
Nationwide AZ Full Time
Nationwide
08/20/2026  
Consultant, Brokerage Casualty Underwriting - E&S/Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-AS1 #LI-remote Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to hear from you! Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other...
Nationwide AZ Full Time
Nationwide
08/18/2026  
Specialist, Contract Underwriting - E&S/Specialty - Portfolio Underwriting & Optimization
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Specialist Underwriter - Planning Unit Operations (PUO) Portfolio Underwriting & Optimization is a specialized department within the Contract Property & Casualty underwriting organization.  The PUO team is responsible for driving profitable growth through strategic book management by applying technical underwriting expertise and various data driven analysis with the goal to identify and deliver underwriting actions that align with business...
Nationwide AZ Full Time
The Hartford
08/16/2026  
Personal Insurance Associate General Adjuster / General Adjuster - CA/AZ
General Adjuster - CL08AE Assoc General Adjuster - CL08EE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           We are hiring for both Associate General Adjuster and General Adjuster – Southern California or Phoenix, Arizona Associate General Adjuster: $85,200 - $127,800 The successful Associate General Adjuster candidate will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of large personal insurance property claims in a manner consistent with corporate claim settlement policies and procedures and statutory, regulatory and ethics requirements throughout the United States as appropriate. The individual in this position will work to achieve fair, equitable and...
The Hartford Scottsdale, AZ Full Time
Nationwide
08/10/2026  
Sr. Consultant, Brokerage Excess Underwriting - E&S/Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-AS1 #LI-remote Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to hear from you! Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other...
Nationwide Scottsdale, AZ Full Time
Reliance Matrix
08/03/2026  
Implementation Electronic Interface Specialist
Job Responsibilities and Requirements The Implementation Electronic Interface Specialist will have the competency within the implementation organization, to develop the necessary capabilities that enables our organization to capitalize on our opportunity and reach our aspirational goals to be the solution for total absence and supplemental employee benefits. The CDIS will be engaged in the support of the Large Case Implementations, their customers and/or vendor resources in the review, tracking and discussions around the FMLA/LOA History/Takeover, Disability & Paid Family History/Takeover, EOI and Eligibility Data File support management.  They will focus on the process of data transfer that are managed either internally by the client or by other vendor carriers in coordination with our internal IT business partners. They will support client on-boarding migration activities ranging from 100 – 100,000+ eligible lives. The CDIS will be responsible to successfully track and...
Reliance Matrix Phoenix, AZ Full Time
HUB International
08/03/2026  
Commercial Lines Practice Leader
The Commercial Lines Practice Leader position is a critical leader for HUB Southwest and important to the company's ongoing success and efficiency in sales, customer service and marketing. As the CL Practice Leader, you're responsible for the strategic oversight of product offerings, implementation, new business development, account retention, and the successful mentoring and development of our CL staff. The position reports directly to the Regional President and is a member of the Southwest Executive Leadership Team. Direct reports include but are not limited to the following: CL Service Leaders in NM and AZ, Claims Leader, and Surety Service leader. Job Responsibilities • Leadership accountabilities for new business and client service • Provide a vision and growth plan for how the company will remain profitable and how your team will expand its capabilities in small, mid-market, and specialty/complex commercial lines offerings • Create positive synergy with Employee...
HUB International Scottsdale, AZ Full Time
Allstate
08/01/2026  
Attorney-Represented Bodily Injury Associate Manager
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Bodily Injury Team Leader will manage a team of attorney‑represented bodily injury adjusters supporting our West Coast claims operations. This role requires availability during Pacific Time Zone business hours. The Team Leader is responsible for delivering exceptional claims and inquiry experiences for our Agents through chat‑based services, while effectively leading, motivating, and developing a team of 10–15 adjusters or vendor partners. This role plays a key part in executing operational initiatives that support Claim, Discipline, Claims Service Area (CSA), and broader company business objectives....
Allstate AZ Full Time
CNA
07/25/2026  
Profit-Sharing Programs Manager
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Profit-Sharing Programs Manager oversees the execution, governance, and continuous improvement of dealer profit-sharing and reinsurance program operations. This role ensures programs are administered accurately, efficiently, and in compliance with regulatory and contractual requirements while leading cross-functional coordination across program administration, field support, compliance analytics, and external partners. Serving as the central point of accountability for operational performance, stakeholder alignment, and program service delivery, the Manager drives consistency, scalability, and service excellence across internal teams, TPAs, agents, and dealer partners. JOB...
CNA Scottsdale, AZ Full Time
Nationwide
07/09/2026  
Consultant - Specialty Program Underwriting - Alternative Ventures
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will support our Specialty programs. Experience with US/International Financial Lines, Commercial ML, Cyber and/or Professional Liability preferred. #LI-AS1 #LI-remote Job Description Summary Are you a problem solver who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a...
Nationwide AZ Full Time
Reliance Matrix
08/23/2026  
Client IT Implementation Conversion Analyst
Job Responsibilities and Requirements The position, in the internal IT department, supports Matrix Systems for client setup/configuration and the conversion of historical/takeover leave data for new clients. The role primarily supports the successful launch of new clients by ensuring the claimant and Operations experience as smooth a transition as possible during the conversion process. Ideally, the candidate should have insurance industry experience, preferably in claims administration, as well experience with data manipulation/conversion with a drive to enhance the customer experience. The position will be responsible for data review and corrections but should also be able to assist with the continuous improvement of the overall systems support. Duties and Responsibilities: Analyze the business impact of requests in a ticketing system to properly prioritize and complete requests. Analyze customer requirements and apply that information to convert customer data in...
Reliance Matrix Phoenix, AZ Full Time
Nationwide
08/21/2026  
Consultant, Marketing Management (E&S Wholesale Insurance)
If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Help shape how specialized insurance solutions reach the market. Nationwide is looking for a Marketing Consultant to help grow our Excess & Surplus Lines (E&S) Wholesale business. In this role, you’ll turn business priorities, market insights, and customer needs into marketing strategies that help wholesale agents and brokers understand the value of Nationwide’s specialized solutions. You’ll work at the intersection of strategy and execution—developing positioning and messaging, shaping integrated marketing plans, and partnering with experts across product, underwriting, distribution, creative, digital, media, communications, and marketing...
Nationwide Scottsdale, AZ Full Time
Core Specialty
08/19/2026  
Underwriting Technician
- The Underwriting Technician supports underwriting units throughout the policy life cycle and provides services to various functions within the company as well as to external customers.  The role is to help assist team members and underwriters with complex situations and help manage the ongoing workload ensuring operational efficiency.      Key Accountabilities/Deliverables: On various platforms with the following duties: Manage tasks related to the underwriting policy lifecycle, including data entry and file maintenance. Ensure the team meets productivity, quality, and timeliness standards.  Process tasks accurately to maintain departmental productivity, quality, and timeliness standards. Process renewal information in the system. Review and maintain underwriting files to warrant a “satisfactory” file completion. Oversee the submission inbox daily and support clearing submissions. Maintain a customer service mentality for both internal and...
Core Specialty Scottsdale, AZ Full Time
AmTrust Financial
08/12/2026  
Director, Medical Case Management (Western Zone)
Overview AmTrust Financial Services is seeking a Director, Medical Case Management for the Western Zone. This senior leader will oversee approximately 40 clinical professionals, including four direct-report managers, and drive proactive, data-driven workers’ compensation medical case management performance, clinical quality, operational consistency, and claim outcomes in a fast-paced, high-change environment. Responsibilities Reporting to the Head of Managed Care and Clinical, the Director, Medical Case Management will lead Western Zone workers’ compensation medical case management operations to improve claim outcomes, return-to-work results, medical management impact, quality, compliance, and team performance. This role requires a proactive leader who combines strong clinical judgment with analytical discipline, using data, dashboards, trends, and performance insights to anticipate issues, identify opportunities, drive action,...
AmTrust Financial Scottsdale, AZ Full Time
Mutual of Enumclaw
08/07/2026  
Underwriting Operations Analyst
Overview Founded in  1898 , Mutual of Enumclaw is a people-first insurer rooted in community, recognized as  Washington’s Best Company to Work For  for the  14th consecutive year , and proudly serving individuals, families, farms, and businesses through local independent agents across the West.   The Underwriting Operations Analyst partners with Underwriting leadership to improve operational effectiveness through process optimization, technology implementation, data analysis, and cross-functional collaboration. This role serves as a key resource in identifying opportunities to streamline underwriting workflows, support strategic initiatives, and ensure operational readiness across the underwriting organization. The ideal candidate combines strong analytical skills with an understanding of Property & Casualty insurance operations and enjoys solving complex business problems through process improvement and collaboration.   Location: Remote, with...
Mutual of Enumclaw Phoenix, AZ
Liberty Mutual
08/07/2026  
Auto Claims Desk Adjuster Hybrid - Chandler, AZ
Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Chandler, AZ   (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will...
Liberty Mutual Chandler, AZ Full Time
Berkley
08/05/2026  
Customer Service Representative
Company Details   Berkley One  is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.   Why Join Us? At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.   What We Value A client-first mindset with a passion for delivering exceptional experiences Curiosity, creativity, and a drive to challenge the status...
Berkley Scottsdale, AZ
Liberty Mutual
08/04/2026  
Field Property Claims Adjuster
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Phoenix, AZ (85014) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...
Liberty Mutual Phoenix, AZ Full Time

 

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