260 manager customer experience jobs found

JOIN THE ASSURANCEAMERICA TEAM   Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the   AssuranceAmerica   team.   For more than 25 years,   AssuranceAmerica   has provided superior property and casualty insurance products through contracted independent agents and directly to   customers. Our   team succeeds through   a diversity   of thought, experiences, skills, and backgrounds.     Job Description     Customer oriented   professional responsible for   handling inbound   calls from insureds , and agents;   assisting   with billing,   non-monied   endorsements,   technical   system   difficulties,   document   requests   and cancellations for the Commercial Auto team.   Responsibilities include   maintaining   appropriate service   levels and   assisting   with   underwriting task   carryover .   This...

SeekNow is transforming property intelligence for the real estate industry. As we expand into new markets—including Single-Family Rentals (SFR), Build-to-Rent, Commercial, and Institutional Real Estate —we’re looking for a Manager, Product & Segment Marketing – Real Estate to lead go-to-market strategy, positioning, and early-stage growth for these fast-emerging verticals. This is a builder role —a start-up inside an established company. You’ll identify market opportunities, define and test value propositions, and rapidly create content and campaigns that generate traction. You’ll move fast, experiment, and iterate to find product-market fit while working closely with Product, Sales, and Marketing peers to turn early wins into scalable programs. If you thrive in ambiguity, love building from zero, and think in hours—not weeks—you’ll shape how SeekNow enters and dominates new markets. Key Responsibilities Market Discovery & Strategy Own the Real Estate...

What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. The pay range for a Sales Agent...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...

JOIN THE ASSURANCEAMERICA TEAM Are you ready to revolutionize the insurance industry with the power of artificial intelligence and machine learning? AssuranceAmerica, the premiere provider of nonstandard auto products, is seeking a radically innovative Associate Product Manager to join our dynamic team. AssuranceAmerica is not just another insurance company. We are industry pioneers, ready to redefine the auto insurance industry by using cutting-edge technology, and we need your skills to make it happen. Our innovative approach, commitment to success, and relentless pursuit of excellence makes AssuranceAmerica the ideal place to work for someone with your passion for AI and ML. Associate Product Manager As an Associate Product Manager for Commercial Auto, you will be at the forefront of transforming the insurance landscape. You will be responsible for developing, implementing, and enhancing AI and ML-driven products and services that will set new industry standards. Your...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Assistant Commercial Lines Account Manager to join our growing team in Alpharetta, GA! The Assistant Commercial Lines Account Manager supports account servicing by handling certificates, endorsements, policy changes, and client inquiries. This role ensures accurate documentation, assists with renewals and proposals, and helps maintain compliance while supporting overall account management and growth efforts. How You Will Contribute: Manage a book of assigned accounts Attend any required training sessions and courses to pursue insurance designations Process certificates of insurance for the team Scan and attach all mail/correspondence in AMS for the team that were not processed by the operations team Respond to client emails and phone calls as assigned Order loss runs Copy and...

Overview The Director, Product Sales Executives, provides hands-on leadership for a team of subject matter experts while shaping the long-term vision for this new function. This role combines direct management of Product Sales Executives (PSEs) with strategic responsibility for building and scaling the team over time. The Director will define the function’s strategy, establish processes, and eventually hire and develop managers to support growth. In the near term, this role focuses on coaching and developing PSEs, aligning their efforts with sales strategy, and ensuring consistent execution of product positioning, demos, and field enablement. Acting as a critical bridge between Sales and Product, the Director ensures the voice of the customer informs roadmap decisions and equips the sales organization to sell with confidence and precision .     Responsibilities Immediate Leadership Leads, coaches, and develops a team of...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Aviation Claims Manager is responsible for managing and resolving aviation-related insurance liability claims and litigation. The role involves claims handling in compliance with industry regulations and maintaining high standards of customer service. The ideal candidate will have extensive experience in liability claims and litigation. Prior aviation claims experience and an understanding of the aviation industry is preferred. Key Responsibilities:...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Atlanta, GA and must live in this area in order to be considered. Must have an RN and prefers 1.5 years of prior workers compensation experience. GA Catastrophic Rehab provider a plus. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Alpharetta, GA! The Commercial Lines Account Manager will be responsible for managing client relationships and retention while overseeing the full renewal process, including submissions, quoting, proposals, and policy documentation. They will also ensure accurate file management, compliance with procedures, timely communication, and provide strategic insurance guidance to deliver value to clients. How You Will Contribute:   Be accountable and responsible for retention and client relationship management for book of clients Follow agency procedures for renewal workflow and timeline, encompassing internal meetings, gathering of information, preparing submissions, identifying markets, following up for and comparing quotes, preparing...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: We are seeking a detail-oriented and motivated GRC Analyst to join our growing team. The ideal candidate will have 3+ years of experience in supporting governance, risk, and compliance initiatives. This includes assisting with client/prospect compliance...

Job Description: Title: Account Manager   Associate   - Commercial Lines   Work Mode:   Fully Remote   | Location/Supporting:   Atlanta, GA   | Book Focus:   Warehouse & Logistics   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Candidates in Eastern and Central Time Zones are preferred. The GHRN Repair Consultant guides repair process management for the Good Hands Repair Network (GHRN) and manages moderately complex repair issues within the GHRN. This individual monitors assigned work, documents claim files, and responds to shop, customer, and internal inquiries. Designated individuals may also analyze network performance and capacity to optimize the GHRN footprint. Candidates in Eastern and Central Time Zones are preferred. Preferred Qualifications:...

The Manager of Case Management is responsible for the total operation of their designated departments and/or offices, which may include the following functions:  operations, financial performance (profit and loss), customer service, sales management, and human resources.  This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for financial operations, including but not limited to: productivity, profitability, expenses, budgeting, billing, collections and day-to-day operations Responsible for new business development, including marketing and sales activities Responsible for quality of service provided Responsible for human resources matters May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses Payment of bills may be delegated to a clerical person, with final approval by manager May be required to oversee case management clinical activities (dependent on whether or not unit manager...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Atlanta, GA region and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is...

Job Responsibilities and Requirements The Middle Market Client Manager serves as the primary contact for a portfolio of middle market clients, providing expert guidance on benefit plans, contracts, and service issues.  This role builds strong client relationships, drives client growth, and ensures operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration on Disability, Life, FML, State Leaves, Company Leaves (Paid and Unpaid) and ADA cases.   Client Relationship Management Serve as the main contact for assigned clients, providing guidance on contracts, plan structure, renewals, and issue resolution. Build and maintain positive client relationships through regular meetings and proactive communication. Educate clients on company processes, policies, procedures, and web services; keep clients and brokers informed of product and service enhancements. Collaborate with implementation teams to ensure smooth...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Assistant Vice President, Federal Workers’ Compensation Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.  Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact The Assistant Vice President, Federal Workers’ Compensation Claims is responsible for leading overall claims business functions of the Federal/Defense Base Act (DBA) office and for directing activities consistent with the mission...

What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. The pay range for a Sales Agent...

What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. The pay range for a Sales Agent...