230 manager customer experience jobs found

Youth & Amateur Football Insurance Intern Sports & Entertainment Division — Football Practice Group Position:  Youth & Amateur Football Insurance Intern Supervisor:  Division Manager Status:  Non-Exempt, Full-time / Seasonal (Summer Internship) Duration:  10–12 Weeks (Summer) Compensation:   Paid Internship Location:   Wilmington, MA (Hybrid) About ESP Specialty Insurance SPG Sports and Entertainment Insurance is a leading specialty brokerage firm focused on the sports and entertainment industry, bowling centers, family entertainment centers (FECs), and related risk categories. Operating under four brands — ESP Specialty, Insurance Allies, Sadler Sports, and Jones Birdsong — we serve clients across the country with deep market expertise and long-standing carrier relationships. Our team is built on entrepreneurial drive, integrity, and an unwavering commitment to our clients. Internship Overview Are you passionate about football and...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requests Act as liaison between...

Position Summary The Corporate Governance Manager will support the Legal Department’s responsibility to maintain an appropriately structured corporate governance framework for board and committee meetings of Medical Professional Mutual Insurance Company (“MPMIC”) and its US-based subsidiaries and affiliates (the “Coverys Companies”) (collectively, “Coverys") in conjunction with the General Counsel (“GC”), Chief Executive Officer (“CEO”), and the MPMIC and subsidiary and affiliate Boards of Directors. The Corporate Governance Manager will provide oversight, organizational management, and facilitate continuous improvement in the corporate governance function, as well as manage the day-to-day responsibilities of the corporate secretary function of Coverys.  This shall include but not be limited to: overseeing corporate governance procedures for Coverys boards and committees, researching and analyzing corporate governance related issues, maintaining board records, and keeping...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Bookkeeper/Administration Manager About Cross Insurance – Wellesley As a Cross Insurance branch, we pride ourselves on a corporate culture where the customer comes first and employees are treated like family. The 45+ insurance professionals at the branch are our greatest asset, and it is through their outstanding customer service we have been able to differentiate ourselves from other New England insurance agencies. Apply to our team today! Job Description- Administrative Manager/Bookkeeper Cross Insurance – Wellesley is seeking and a full –time Bookkeeper/Administrative Manage with at least 3 years of experience in accounting to join our agency. We are a large fast-paced insurance agency which prides ourselves on working collaboratively as a team. The ideal candidate should possess strong analytical and problem-solving accounting skills with the ability to build strong...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Director is responsible for a team of Territory Managers (field-based senior production underwriters) spread throughout the East Coast and the respective book of business within our Commercial Middle Market Construction Services organization. This is a remote/WFH (work-from-home) role, requiring travel throughout the territory as well as conferences and leadership/team meetings - average travel is likely on a monthly basis, including overnight trips....

Associate Underwriter - UYTRAN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Underwriting Trainee Opportunities: Gain Real World Experience We’re in the business of helping people achieve amazing things. From opening a small business to buying a car or home to recovering from illness or injury and so much more, we help people protect the things that matter. And you can help us when you join our team of underwriters. They’re at the heart of everything we do. And by joining us, you’ll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests. Your underwriting career here means collaboration, inclusivity, innovative...

Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   JOB DUTIES AND RESPONSIBILITIES include, but are not limited...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner. Provides customers with product knowledge and resolves customers concerns. Utilize functional expertise and knowledge of the business to support, develop and lead new initiatives, and maximize growth and profitability of the business. Key Responsibilities: • Provides support for customers by handling inquiries via...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Arbella is looking for an exceptional Claim Team Manager for our Auto Property team. This candidate will successfully lead and develop a team of Auto Appraisers in the appraisal and timely disposition of auto property claims. Responsibilities Select, train and develop an effective high performing team.  Provide direction, coaching, set expectations and manage the performance of the team. Conduct performance appraisals; recommend salary adjustment, and promotions.  Ensure exceptional customer service and high quality work from direct reports. Successfully lead operation and team and make change in process, procedures and structure to optimize resources and achieve business goals. Analyze claims and management information; provide guidance to employees regarding investigations and appraisals. Collaborate with managers, examiners, insureds, claimants, vendors and attorneys as needed to facilitate the appraisal process.  Requirements Bachelor's degree...

Description At Liberty, our Personal Lines Property & Specialty Product team partners across the company to design and launch home and specialty insurance solutions — from homeowners (property) and condos to renters and other niche lines (specialty)— that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions—State Management, Development, Delivery, Underwriting Effectiveness, and Specialty—we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow.   We are seeking a highly motivated, experienced insurance professional to join the External Solutions & Insights team in Personal Lines Property & Specialty Product. This role will serve as a third-party data product expert and vendor relationship manager, and will be responsible for...

Description At Liberty, our Personal Lines Property & Specialty Product team partners across the company to design and launch home and specialty insurance solutions — from homeowners (property) and condos to renters and other niche lines (specialty)— that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions—State Management, Development, Delivery, Underwriting Effectiveness, and Specialty—we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow.   We are seeking a highly motivated senior analyst to join the External Solutions & Insights team in Personal Lines Property & Specialty Product. This role will lead moderate to high complexity analyses, build and use reporting and monitoring tools and develop and communicate...

Description   At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them. Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow.       Exciting Opportunity: Auto Product Analyst – Drive Innovation and Impact Across Key States!   The Auto State Management team seeks to achieve our combined ratio while growing faster than the industry growth rate. We accomplish these goals by engaging with the rest of the organization in setting the customer price level within the state,...

Description Description GRS Claims Business Services is a specialized operations and technology support team that safeguards day‑to‑day claims processing for Global Risk Solutions (GRS). The team owns the health and stability of the medical bill review ecosystem and a set of critical workers compensation claims platforms, including ExPRS (ECM), Strataware, BOComp/GOComp, and related billing and reporting workflows. This group acts as the connective tissue between business operations, vendor platforms, and IT teams. It monitors and reconciles high‑volume bill and claims flows (e.g., finalized bill files, claim downloads, post‑payment files, provider and trading‑partner data), manages onboarding and “takeovers” for new customers/programs, and drives rapid incident response for outages, delays, and data quality issues affecting adjusters and downstream reporting. Working in an agile, high‑volume environment, this role leads a team that combines production...

About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Producer. SPECIFIC RESPONSIBILITIES: Develop and achieve maximum...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...