422 manager customer experience jobs found

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Regular work hours should align to Eastern or Central time zones, regardless of location, with the ability to flex as needed. Limited/occasional travel is associated with this role. This role will have a primary focus on designing, delivering, and continuously improving internal training for our Personal Lines field sales organization. The Training Consultant will...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This consultant will primarily support the design, execution, and continuous improvement of the Agency Feedback Loop , working closely with Sales Operations leadership to ensure agency and field feedback is captured, evaluated, and acted upon in a consistent and transparent way. The role will also provide flexible support across related Sales Operations initiatives as needed, including work on the sales playbooks. This position is well‑suited for someone who...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Territory Sales Manager is responsible for consistently exceeding agreed upon new business production, direct written premium, and loss ratio goals, and other KPIs on an annual basis by effectively managing the agents of an assigned market to increase company market share by driving profitable growth. Key Responsibilities • Collaborates with Product, Pricing, Operations to perform stakeholder (agency) and risk analysis on market related issues • Develops and maintains the assigned market’s new agency appointment pipeline, supports National Accounts & Alternative Distribution Initiatives to...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Underwrites profitable property business on a nationwide basis in accordance with Corporate goals. Essential Functions: Selects and underwrites complex property risks within delegated underwriting authority. Reviews applications and requirements to determine acceptability of risk in accordance with Company guidelines and standards. Perform all aspects of the underwriting process and due diligence including review and analysis of financial documents and individual risk factors....

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices. Ideally, work hours will align to Eastern or Central time zones. The Property Pricing Sophistication Consultant is responsible for facilitating the smooth implementation of rating enhancements and shaping the next generation of rating capabilities for Homeowners, Tenants, and Condominium products. This role leads the full segmentation lifecycle - research, analysis,...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are looking for a motivated and talented individual to join our growing cyber claims team. As a Senior Claims Consultant, you will be handling complex and high exposure primary and excess cyber and data privacy claims from inception to conclusion. Your role will include investigating, evaluating and negotiating first-party and third-party cyber and data privacy claims.  Job Description Summary If you can put your keen legal mind to work analyzing,...

Position Title Technology Product Requirements Partner   Location New York, NY 10018   Job Summary The Technology Product Requirements Partner is a critical role within the OneX operating model, embedded in each quint and reporting directly to the Business Architect. This role serves as the bridge between business intent and technology delivery, ensuring that the products, services, and experiences defined by the Business are translated into clear, complete, and actionable requirements that Technology can execute against with speed and precision. In the OneX model, the Business owns the definition of what it needs. The Product Requirements Manager makes that ownership real by partnering with business stakeholders to elicit, structure, and formalize functional and non-functional requirements, along with acceptance criteria, that meet the high bar OneX demands. This role is essential to eliminating the gaps that have historically led to rework, technology sprawl, and...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):   Senior Commercial General Liability Property Damage Claims Adjuster   Employment Type:   Full-Time   FLSA Status:   Exempt   Location:   In-Office     S ummary:    We are looking for a highly capable Senior General Property Damages Claims Adjuster to join our team and work from our New York City office. This individual will report to the Director of General Property Damages Claims Manager who works in the New York office.  This role   adjudicates   moderately complex commercial general liability property damages claims and provides superb results...

Position Title Associate Relationship Manager   Location New York, NY 10018   Job Summary The Associate Relationship Manager is responsible for building and maintaining client relationships ensuring the highest level of customer service and support. This is a business development role providing client support and responsible for business development activities that supports the Private Client Group. Partners with teammates and key product partners to ensure to ensure the highest level of service to clients.   Job Responsibilities: JOB RESPONSIBILITIES Responds to client inquiries and requests regarding accounts. Analyzes client issues and researches to respond accordingly; may coordinate with other departments as needed. Acts as liaison to Private Client Services (PCS) group for transaction requests. Assists with the development of client relationships: supports business development efforts for new PCG business. This role includes identifying client needs,...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Location: The location of this position is flexible and open to virtual and/or remote based applicants. What to Expect: This role is an individual contributor role. Although it doesn't immediately involve leadership responsibilities, there is potential in the future for the role to grow and change. Ideal Candidates will have:  Surety Claims and/or strong Construction Litigation experience highly preferred. JD preferred. #LI-BC1 Job Description...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed Contact clients and gather all appropriate information to...

Join us as an Underwriting Manager, Ocean Cargo to make more of your specialist expertise and experience. Make your mark in Specialty Underwriting The Underwriting Manager will contribute to the growth of the business by underwriting Cargo products under general direction, performing highly technical complex assignments within area of expertise.  Responsible for large accounts, building, maintaining strategic client and broker relationships, and developing new business submissions. Managing a team of Underwriter’s across multiple geographies and taking ownership of the regions P&L performance. How will you create an impact: Providing technical direction to management, less senior underwriters, producers, and claims adjusting colleagues Accepting, declining or modifying new and renewal submissions: identifying exposures and analysis required to underwrite an account, as well as the coverage policies;  determining the exposures to loss assumed and restricted by...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Vice President, Casualty Programs will execute business strategy for assigned Casualty programs by underwriting business, evaluating risk, and ensuring decisions contribute to a profitable portfolio. This role involves developing strategy, directing operations, mentoring team members, and fostering cross-functional knowledge sharing. Additionally, the role is responsible for delivering profitable growth and overseeing the P&L for designated programs. Location: New York, NY, Chicago, IL, Atlanta, GA, Boston, MA, Madison, WI, Irvine, CA, or Los Angeles, CA Work Arrangement: This role will be on a hybrid schedule with expectations of being in office 8-12 days a month The salary range for this role is: $176,000 - $330,000 Your New Role: Deliver on the long-term programs strategy and business plan to drive continued profitable growth of assigned programs. Forge and maintain strong...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...

Account Manager - OA09HN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Work Arrangements: This role will have a Hybrid work arrangement, with the expectation of working in an office (NYC, NY, Melville, NY, Boston, MA, King of Prussia, PA, Morristown, NJ) 3 days a week (Tuesday through Thursday). Supports Commercial Underwriting in the sales acquisition process.  Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business.  Serves as the point of contact for agents in handling inquiries and requests. Communicates with customers to request needed information and resolves problems.   Job...

Client Relationship Manager - SA08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford’s Group Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services, providing businesses with the employee benefits solutions necessary to attract and retain top talent.  We view underwriting human achievement to be at the heart of what we do, aiming to build resilience in our communities, empower personal and business success for our customers and create a culture where our employees can thrive. The Hartford is seeking a Client Relationship Manager to join our dynamic team within our New York market. (Market includes NY / NJ / including Buffalo)   As a...

Job Description: Title: Account Manager   Associate   - Commercial Lines   Hybrid:   1 day in the Binghamton, NY or Syracuse, NY office   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM),...