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manager customer experience North Carolina

133 manager customer experience jobs found

Towne Insurance
05/06/2026  
Senior Account Manager - Commercial Lines
Join us at Towne Insurance! Your career. Your future. Your Towne. Towne Insurance is hiring a Senior Account Manager - Commercial Lines to join our Raleigh team. The Senior Account Manager is responsible for providing a superior level of professional service to new and existing clients in a timely and accurate manner. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role Assisting producer and marketing as needed in writing new and renewal accounts Verifying that all policies are bound...
Towne Insurance Raleigh, NC Full Time
Utica National Insurance Group
05/06/2026  
Senior Property Claims Specialist - Commercial (Inside Desk)
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do Investigate, make coverage determination, prepare complete scope and adjust to disposition commercial lines losses. Position requires extensive personal contact with insureds, their legal representatives and customer agents. Occasional contact with law enforcement officials may be required. Operate on an independent basis with limited supervision in handling/settling a high volume of claims within assigned authority. Submit reports within specified time frames as required...
Utica National Insurance Group Charlotte, NC Full Time
CRC Group
05/05/2026  
Senior REDY Product Manager
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features. The Product Manager has business goals and is responsible for...
CRC Group Charlotte, NC Full Time
Towne Insurance
05/04/2026  
Personal Lines Sales Manager
Join us at Towne Insurance! Your Career. Your Future. Your Towne. Towne Insurance is hiring a Personal Lines Sales Manager to lead our Carolinas team. This position can be located in Greensboro, Raleigh, or Charlotte offices. The Personal Lines Sales Manager will be responsible for providing strategic leadership to drive sales performance, business growth, and operational excellence. The position champions innovative solutions, including digital tools, automation, and alternative sales delivery options to enhance and modernize the client’s experience.  About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and...
Towne Insurance Greensboro, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Assistant Facility Manager
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   We are looking for a dependable and driven Assistant Manager to support the daily operations of our automotive repair facility. The Assistant Manager will work closely with the Facility Manager to ensure efficient shop workflow,   maintain   high levels   of customer satisfaction, and   assist   in leading a team of technicians and service staff. This role requires strong organizational skills, leadership ability, and a customer-first mindset,   as well as   a solid understanding of automotive service operations.   Key Responsibilities:   Assist the Facility Manager in overseeing daily shop operations, including scheduling, workflow management, and customer service.   Support the recruitment, training, and development of...
AAA - Auto Club Group (ACG) New Hope, NC Full Time
Nationwide
05/04/2026  
Consultant, Field Underwriter - Commercial Lines (VA & NC)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth. What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅ Build strong...
Nationwide Charlotte, NC Full Time
Huntington
05/04/2026  
Commercial Portfolio Manager - Huntington Technology Finance - Underwriting
Description This position is available to be filled at any Huntington Bank Corporate office location. The Underwriting Commercial Portfolio Manager – Technology Finance (HTF) underwrites credit exposure for large, complex customer relationships and circumstances and actively manages a portfolio.  Includes day-to-day interaction with assigned Sales Reps, management of portfolio risk, and adherence to all regulatory and compliance guidelines. A critical component of this role is early identification of emerging credit problems and industry trends.    Duties and Responsibilities: Services, deepens, and retains assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles. Responsible for underwriting quality, portfolio administration, and credit quality of assigned...
Huntington Charlotte, NC Full Time
Sedgwick
05/03/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manger will cover our Charlotte, NC region and must live in this area in order to be considered. Must be and RN and have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...
Sedgwick Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .     Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Fayetteville, NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .   Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Asheville, NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Assistant Facility Manager
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   We are   seeking   a motivated and experienced Facility Manager to oversee daily operations at our automotive repair shop. The Facility Manager will   be responsible for   leading the service team, managing workflow, ensuring safety and compliance, driving profitability, and delivering exceptional customer experience. This role requires strong leadership, organizational, and problem-solving skills, along with a solid understanding of automotive repair processes.     Key Responsibilities:   Oversee day-to-day operations of the automotive repair facility, ensuring smooth workflow and high-quality service.   Lead, train, and motivate technicians, service advisors, and support staff to achieve performance and customer satisfaction...
AAA - Auto Club Group (ACG) Wilmington, NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Assistant Facility Manager
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   We are   seeking   a motivated and experienced Facility Manager to oversee daily operations at our automotive repair shop. The Facility Manager will   be responsible for   leading the service team, managing workflow, ensuring safety and compliance, driving profitability, and delivering exceptional customer experience. This role requires strong leadership, organizational, and problem-solving skills, along with a solid understanding of automotive repair processes.     Key Responsibilities:   Oversee day-to-day operations of the automotive repair facility, ensuring smooth workflow and high-quality service.   Lead, train, and motivate technicians, service advisors, and support staff to achieve performance and customer satisfaction...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Technician (General Service, C, B & A Levels)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:   At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise. With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.  Now you know about us, but who are you? You are likely someone who...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .     Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Cary, NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .     Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Automotive Technician (General Service, C, B & A Levels)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:   At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise. With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.  Now you know about us, but who are you? You are likely someone who...
AAA - Auto Club Group (ACG) Wilmington, NC Full Time
CCC Intelligent Solutions
05/01/2026  
Regional Business Manager
Salary range is: $70,138.85 - $85,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role Total compensation will be heavily weighted toward variable pay that directly reflects your individual and team contributions. This is a field-based role...
CCC Intelligent Solutions Charlotte, NC Full Time
Jewelers Mutual
04/29/2026  
Sr. Product Designer - Mobile
Summary As the Sr. Product Designer, you will be responsible for designing intuitive, engaging, and seamless digital experiences for consumers and jewelers. This role focuses on creating and refining the user experience for a variety of consumer experiences to engage new and existing consumers and jewelers. You will collaborate closely with the product manager, engineers, and cross-functional teams to deliver a cohesive and scalable experience across all touchpoints of the consumer and jeweler journeys. WHY Jewelers Mutual   Jewelers Mutual is the leading specialty insurance company dedicated to serving the jewelry industry. We’ve been protecting jewelry and jewelry businesses for over 100 years, and today, we’re trusted by millions of customers as well as thousands of jewelers, manufacturers, and wholesalers to protect their most valuable jewelry assets.   But we are more than an insurance company. At JM, our mission is to raise the tide of the jewelry...
Jewelers Mutual Raleigh, NC Full Time
Arch
04/28/2026  
Product Owner (Hybrid - Raleigh or Jersey City)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role acts as the triangulation liaison and primary communication link between...
Arch Raleigh, NC Full Time
Pacific Life
04/28/2026  
Supervisor, Life Inforce Services
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Supervisor to join our Life Inforce Operations team in Charlotte, NC. As an Operations Supervisor, you’ll move Pacific Life, and your career, forward through service excellence in quality and efficiency of processing, meeting established service level commitments, and leading positive interactions with customers. Our team plays...
Pacific Life Charlotte, NC Full Time

 

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