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member services coordinator Iowa

20 member services coordinator jobs found

Cottingham & Butler
06/10/2026  
Condition Management Account Coordinator
HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our  Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated. Essential Functions: Answer participants inquiries Assist participants via email and online messaging Accurately document participant communications Specific Skills: Strong verbal and written skills Detail...
Cottingham & Butler Des Moines, IA
Cottingham & Butler
06/10/2026  
Condition Management Account Coordinator
HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our  Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated. Essential Functions: Answer participants inquiries Assist participants via email and online messaging Accurately document participant communications Specific Skills: Strong verbal and written skills Detail...
Cottingham & Butler Davenport, IA
Cottingham & Butler
05/29/2026  
Event Coordinator
The Role We are seeking an Event Coordinator who enjoys organizing memorable and impactful events to join our team. This role is ideal for someone who thrives in a dynamic environment and is passionate about delivering seamless experiences for marketing events designed to build our brand and grow business through client and prospect engagement. Events include captive member experiences (including international business and leisure programs), content-driven client and prospect events, networking functions, annual seminars, summits and workshops, recognition ceremonies, and employee events. This role will also have a particular focus on association and trade show planning and management, while also supporting our broader event portfolio. What You'll Do Venue and Service Negotiation : Research and secure venues that align with event needs, budget, and attendee count. Negotiate contracts with hotels, transportation providers, and other vendors. Event Communication :...
Cottingham & Butler Dubuque, IA
CorVel
05/26/2026  
Telephonic Case Manager I
The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient’s medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel. This is a remote position, but all candidates must reside in one of the following states: NE, IA, MO, KS. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the...
CorVel West Des Moines, IA Full Time
Allstate
05/12/2026  
Property Adjuster - Coordinated Contents
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Coordinated Property Adjuster, and what it takes to do the job! As a Coordinated Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will be handle escalated claims files that have complex contents or additional living expense damage to  ensure our customers receive the highest level of support and resolution for these specific claims. Spend your day handling claims virtually from home. Handle escalated claims files that have...
Allstate Fort Dodge, IA Full Time
ProAg
04/29/2026  
Administrative Assistant I
Job Title: Administrative Assistant I Location: West Des Moines, IA Reports To: Administrative Supervisor Employment Type: Full Time Job Requisition ID: 2026-391 Requisition Begin Date: 4/29/2026 Role Overview Our Administrative Assistant opportunity in West Des Moines, IA is a great career move for a full-time administrative professional. Impress employees at all levels and customers by expertly handling calls, efficiently organizing supplies, handling mail, strong communication skills and creating best practices for administrative tasks. You will be the “go-to” person in the office. Come be a part of a team that is passionate about what they do! In this Exciting Opportunity, You Will: Accurately direct incoming calls on a multi-line phone system with basic knowledge of all departments & positions and stay up to date with employees on PTO. Correspond and update office employees regarding important and upcoming events, notifications, meetings...
ProAg West Des Moines, IA Full Time
Innovative Captive Strategies
04/28/2026  
Sr. Employee Benefits Captive Insurance Program Manager
Job Description: Job Description Innovative Captive Strategies (ICS) is seeking an experienced Sr. Employee Benefits Captive Insurance Program Manager to deliver exceptional service and strategic support to agency partners, clients, and carrier partners. In this role, you will collaborate closely with senior leadership and captive leaders to manage and grow employee benefits captive insurance programs while ensuring a best-in-class client experience. This position is ideal for a seasoned benefits professional who thrives in a collaborative environment, enjoys leading complex initiatives, and brings deep knowledge of captive insurance and self-funded medical programs. Client & Partner Engagement Serve as a primary point of contact for agency partners, clients, and carrier partners, responding to inquiries and resolving issues in a professional and timely manner Build and maintain strong relationships with insurers, underwriters, third-party...
Innovative Captive Strategies Waukee, IA Full Time
Holmes Murphy
04/28/2026  
Sr. Employee Benefits Captive Insurance Program Manager
Job Description: Job Description Innovative Captive Strategies (ICS) is seeking an experienced Sr. Employee Benefits Captive Insurance Program Manager to deliver exceptional service and strategic support to agency partners, clients, and carrier partners. In this role, you will collaborate closely with senior leadership and captive leaders to manage and grow employee benefits captive insurance programs while ensuring a best-in-class client experience. This position is ideal for a seasoned benefits professional who thrives in a collaborative environment, enjoys leading complex initiatives, and brings deep knowledge of captive insurance and self-funded medical programs. Client & Partner Engagement Serve as a primary point of contact for agency partners, clients, and carrier partners, responding to inquiries and resolving issues in a professional and timely manner Build and maintain strong relationships with insurers, underwriters, third-party...
Holmes Murphy Waukee, IA Full Time
Creative Risk Solutions
04/10/2026  
Sr. Workers' Compensation Claims Specialist, Supervisor - REMOTE
Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and...
Creative Risk Solutions West Des Moines, IA Full Time
Holmes Murphy
04/10/2026  
Sr. Workers' Compensation Claims Specialist, Supervisor - REMOTE
Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and...
Holmes Murphy West Des Moines, IA Full Time
Cottingham & Butler
04/01/2026  
Implementation Specialist
SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. We are continuing to grow, and as a result of that growth, we are adding an Implementation Specialist to our team.  Essential Functions: Coordinate the implementation process for new clients, including confirming the scope of services. Develop and communicate implementation project plans and timelines. Conduct initial and follow-up implementation meetings as necessary. Monitor the progress of implementations and communicate revised plans and timelines. Build plans and groups based on design specifications within turnaround guidelines. Provide advanced problem-solving, troubleshooting, and consultation for clients. Ensure all client information is transmitted...
Cottingham & Butler Davenport, IA
Cottingham & Butler
02/27/2026  
Condition Management Account Coordinator
HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our  Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated. Essential Functions: Answer participants inquiries Assist participants via email and online messaging Accurately document participant communications Specific Skills: Strong verbal and written skills Detail...
Cottingham & Butler Dubuque, IA
CorVel
02/21/2026  
Telephonic Case Manager I
The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient’s medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel. This is a remote position, but all candidates must reside in one of the following states: NE, IA, MO, KS. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the...
CorVel West Des Moines, IA Full Time
Holmes Murphy
02/20/2026  
Employee Benefits Captive Executive
Job Description: Are you an experienced Employee Benefits sales professional with a passion for innovative employee benefit plan solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients by growing and maintaining relationships with agency partners. Your expertise will help guide our captives to achieve optimal financial performance and support our mission...
Holmes Murphy Waukee, IA Full Time
Innovative Captive Strategies
01/28/2026  
Sr. Captive Manager
Job Description: Innovative Captive Strategies (ICS) is a premier captive insurance management and advisory firm dedicated to delivering customized, forward‑thinking captive solutions . ICS combines deep technical expertise with an entrepreneurial mindset to help organizations better manage risk, enhance financial performance, and achieve long‑term strategic objectives. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. The Senior Captive Manager serves as a key leader within ICS, responsible for overseeing the strategic management, performance, and growth of complex captive insurance programs. This role partners closely with clients, regulators, service providers, and internal teams to ensure captives operate efficiently, compliantly, and in alignment with each client’s evolving risk strategy. This position is ideal for an experienced captive professional who enjoys combining technical leadership ,...
Innovative Captive Strategies Waukee, IA Full Time
Holmes Murphy
01/28/2026  
Sr. Captive Manager
Job Description: Innovative Captive Strategies (ICS) is a premier captive insurance management and advisory firm dedicated to delivering customized, forward‑thinking captive solutions . ICS combines deep technical expertise with an entrepreneurial mindset to help organizations better manage risk, enhance financial performance, and achieve long‑term strategic objectives. At ICS, we believe innovation, collaboration, and client‑first thinking are the foundation of great captive programs. The Senior Captive Manager serves as a key leader within ICS, responsible for overseeing the strategic management, performance, and growth of complex captive insurance programs. This role partners closely with clients, regulators, service providers, and internal teams to ensure captives operate efficiently, compliantly, and in alignment with each client’s evolving risk strategy. This position is ideal for an experienced captive professional who enjoys combining technical leadership ,...
Holmes Murphy Waukee, IA Full Time
Innovative Captive Strategies
12/16/2025  
Employee Benefits Captive Executive
Job Description: Are you an experienced Employee Benefits sales professional with a passion for innovative employee benefit plan solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients by growing and maintaining relationships with agency partners. Your expertise will help guide our captives to achieve optimal financial performance and support our mission...
Innovative Captive Strategies Waukee, IA Full Time
Innovative Captive Strategies
12/16/2025  
Property Casualty Captive Executive
Job Description: Are you an experienced property and casualty sales professional with a passion for innovative risk management solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients and maintaining a consultative role with current clients. Your expertise will help guide our captives to achieve optimal financial performance and support our mission of delivering...
Innovative Captive Strategies Waukee, IA Full Time
Holmes Murphy
12/16/2025  
Property Casualty Captive Executive
Job Description: Are you an experienced property and casualty sales professional with a passion for innovative risk management solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let’s redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients and maintaining a consultative role with current clients. Your expertise will help guide our captives to achieve optimal financial performance and support our mission of delivering...
Holmes Murphy Waukee, IA Full Time
Berkley
11/19/2025  
Facility Maintenance Engineer
Company Details   Rated Best Places to Work 2024 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted.   As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions.  W. R. Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A+ (Strong).   This role will be based in our Urbandale, IA location, and is 5 days in the office 8:00am - 4:30pm Central.    The Company is an equal employment opportunity employer. #LI-LD1   Responsibilities As a Facility Maintenance Engineer,...
Berkley Urbandale, IA

 

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