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member services coordinator Massachusetts

31 member services coordinator jobs found

Liberty Mutual
06/15/2026  
Senior Product Designer
Description This position will have hybrid in-office requirements (2 days per week) if you are located within 50 miles of Portsmouth, NH, Boston, MA, Seattle, WA, or Plano, TX   Join the User Experience organization at Liberty Mutual!    The UX organization is on a mission to create extraordinary digital experiences that position our company to win with our customers, agents, and prospects. We strive to provide the best digital quoting, customer service, and claims experiences in the industry, delivering innovative solutions that exceed customer and agent expectations.   About the team: You’ll join a 100+ person UX organization consisting of kind and talented product designers, content designers, and UX developers.   About this role: We’re looking for a Senior Product Designer to join the Insurance Professional Servicing team supporting the modernization of our primary service tools and experiences for independent agents and customer service...
Liberty Mutual Boston, MA Full Time
Relation
06/12/2026  
Regional Sales Leader
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Regional Sales Leader’s primary focus is to oversee the day-to-day prospecting and sales activities of the sales producers assigned to the region.  This includes recruiting and managing sales producers, evaluating sales producer performance and taking appropriate action with under-performers, coaching and training producers in all aspects of the sales, risk mitigation, and client retention processes.  The Regional Sales Leader will be evaluated on their ability to oversee these...
Relation Belmont, MA Full Time
Relation
06/11/2026  
Regional Sales Leader
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Regional Sales Leader’s primary focus is to oversee the day-to-day prospecting and sales activities of the sales producers assigned to the region.  This includes recruiting and managing sales producers, evaluating sales producer performance and taking appropriate action with under-performers, coaching and training producers in all aspects of the sales, risk mitigation, and client retention processes.  The Regional Sales Leader will be evaluated on their ability to oversee these...
Relation Belmont, MA Full Time
Berkley
06/10/2026  
Loss Control Consultant
Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Loss Control Consultant Conducts surveys and services accounts by identifying and evaluating...
Berkley Marlborough, MA Full Time
Guardian
06/10/2026  
Internal Communications Consultant
Position Summary As an Internal Communications Consultant for Group Benefits, you will focus on communications enablement and execution, supporting people leaders and departments as they deliver effective, aligned communications within their organizations. Reporting to the Head of Group Benefits Internal Communications, this role plays a critical role in communicating organizational transformation and enabling leaders to articulate progress through clear messaging, practical support, and polished communications materials. You will also serve as a key liaison to talent and culture partners, helping manage town halls and announcements while ensuring consistency across Group Benefits. Candidate Attributes Organized and empathetic communicator who enjoys helping leaders succeed in their own communications. Comfortable managing details, coordinating across multiple stakeholders, and translating high-level strategy into practical, leader-ready communications. Excellent writer who can...
Guardian Boston, MA Full Time
Liberty Mutual
06/09/2026  
Marketing Specialist
Description Liberty Mutual is a best-in-class marketing organization focused on experiences that feel relevant, timely, and trustworthy. This role sits where that ambition becomes reality. You’ll help deliver acquisition direct mail campaigns with excellence, support telematics initiatives that improve the customer experience and drive enrollments, and protect the accuracy of product messaging across marketing touchpoints. You’ll gain exposure to how marketing, product, analytics, and operations come together—while developing the skills to grow your career in a high-visibility, high-impact area of the business.     This is an ideal opportunity for an early-career marketer who’s eager to learn, highly organized, and excited to build skills at the intersection of marketing execution, operations, and performance.     Responsibilities:   You’ll support the team across three key areas that drive acquisition growth and customer...
Liberty Mutual Boston, MA Full Time
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
Risk Strategies
06/05/2026  
Benefit Analyst
The Benefit Analyst supports both the practice group and individual customer teams serving large and jumbo market-segment employer groups. They are integral in all aspects of administrative, technical, analytical and project support. The Benefit Analyst supports senior team members in developing benefit strategies, evaluating carrier and vendor solutions, and executing service plans for complex large-employer programs, as well as daily tasks necessary to further the practice group and business. Under the direction of more senior teammates, the Benefit Analyst executes assigned analyses and support tasks, escalating judgement calls when needed. The essential functions of the role include some administrative/clerical responsibilities, CRM platform management, data analysis, financial modeling, RFP development, policy and contract review, implementation support, and preparation of customer-ready deliverables. The qualified candidate must have the ability to learn the spectrum of...
Risk Strategies Boston, MA Full Time
QBE
06/04/2026  
Cost Containment Lead
Primary Details Time Type: Full time Worker Type: Employee Cost Containment Lead Location: USA – Marblehead, MA Work Arrangement: Hybrid if within 50 miles from office location The salary range for this role is:  $47,000K-$220,000K   The Opportunity Manage a portfolio of complex claims by conducting loss investigations, evaluations and settlements on moderate to high level claims for the Accident and Health business unit.  Assures timely and accurate reserves.  Effective communication and collaboration with Underwriting, Actuary, Legal and Risk.  Working within specific limits and authority, conduct and coordinate loss investigations on technically complex claims to provide accurate facts for disposition Your new role: Primary Responsibilities • Implement the administration of insurance coverage to complex claims by conducting loss investigations, analyzing factual information, interpreting insurance policies and applying legal and...
QBE Marblehead, MA Full Time
MEMIC
06/03/2026  
Claim Specialist II or III
CANDIDATES MUST HAVE NH AND VT CLAIMS EXPERIENCE, MASS CLAIMS EXPERIENCE A PLUS. The Claim Specialist II or III investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority up to stated maximum. (Supervisor will determine actual individual authority up to the stated maximum). Conducts training classes (including research and position papers) for less experienced Claim Department Representatives. Based on experience and proven ability, an expanded and more difficult caseload will be expected, requiring a lesser degree of supervision. Principal Duties and Responsibilities 1. Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information to determine coverage/compensability, facts of loss, and degree of liability/exposure. Maintains contact throughout the life of the file as needed. 2. Administers the delivery of timely, appropriate...
MEMIC MA
Salem Five Insurance
06/02/2026  
Senior Project Manager (IT)
Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   This position requires the ability to work in the Salem, MA office.   Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.  Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all...
Salem Five Insurance Salem, MA Full Time
Allstate
06/01/2026  
Large Loss Contents Adjuster - Field Estimating - Springfield, MA
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Large Loss Contents Property Adjuster: You will be traveling to customer’s home and handling claims virtually. Handle escalated claims files that have complex contents. Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly. You will be on site inspecting as well as using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate. Communicate empathetically with customers and help them through...
Allstate West Springfield, MA Full Time
Liberty Mutual
05/29/2026  
Senior Quantitative Analyst - Liberty Mutual Investments
Description The Company Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across public and private markets to build capital and generate income. With over $100 billion in assets under management and a team of more than 300 investment, finance, and operations professionals based in Boston, MA, LMI offers the best of both worlds: the entrepreneurial spirit of a boutique investment firm backed by the reputation and financial strength of a global leader. LMI is on a transformational journey to foster innovation, build on our deep expertise, and further scale returns on our long-term capital through a “one firm, one portfolio, one team” approach. Our operating model is built on three pillars: centralized portfolio construction, asset management, and investment-enabling services. Teams are organized into Investment Business Units (IBUs): Strategy & Asset Allocation, Risk Management, Global Fixed...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
05/29/2026  
Personal Lines Senior Territory Manager
Description Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.   As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with independent agents. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives.   Key Responsibilities   Own and manage an assigned territory, driving profitable growth in alignment with financial and operational...
Liberty Mutual Burlington, MA Full Time
Sun Life
05/25/2026  
Sales Coordinator
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: The opportunity: The Sales Coordinator (SC) works directly with the Stop Loss Specialists (SLSs), Account Managers (AM) and Sr. Account Managers (Sr. AM), and to coordinate the completion of prospect and sold case activities. The SC is required to ensure the efficient flow of information by...
Sun Life Wellesley, MA Full Time
Voya Financial
05/21/2026  
Business Transformation Lead, Wealth Management
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Liberty Mutual
05/20/2026  
Senior Real Estate Counsel
Description Global Legal & Compliance - Senior Real Estate Counsel    Role Overview   The Senior Real Estate Counsel is a senior legal leader responsible for providing end to end legal support for the Company’s enterprise real estate portfolio and workplace strategy. This role leads and negotiates complex, high impact real estate transactions and serves as a trusted advisor to senior executives on matters that materially affect the Company’s financial position, risk profile, and long-term enterprise footprint.   Working in close partnership with the Office of the CFO, Real Estate Solutions, and cross functional leaders, this role balances sophisticated legal judgment with commercial acumen to enable enterprise objectives, manage risk, and drive disciplined execution across the global real estate lifecycle.   Core Responsibilities Lead Complex Real Estate Transactions - Lead the structuring, negotiation, and execution of complex real estate...
Liberty Mutual Boston, MA Full Time
Voya Financial
05/19/2026  
SVP, Chief Audit Executive
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time

 

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