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member services coordinator Michigan

38 member services coordinator jobs found

Flagstar Bank
10/10/2026  
Business Banking Specialist
Position Title Business Banking Specialist   Location Work From Home MI, MI 48098   Job Summary The Business Banking Specialist is a critical client-facing role within Flagstar's Business Banking division, responsible for client onboarding, ongoing servicing, and operational support for business clients within the $10M–$50M annual revenue segment. This role operates within a collaborative pod structure alongside a Business Development Officer (BDO) and Relationship Manager (RM), ensuring clients receive a seamless, high-quality banking experience from day one. The BBS serves as the operational backbone of the pod—coordinating across internal teams to deliver exceptional service, resolve client needs efficiently, and support the overall health and growth of the portfolio.   Job Responsibilities: JOB RESPONSIBILITIES Client Onboarding & Account Setup Lead the end-to-end client onboarding process for newly acquired business banking relationships Coordinate...
Flagstar Bank MI Full Time
Acrisure
10/10/2026  
Senior Human Resources Operations Specialist
About Acrisure  A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.   In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary:  Acrisure is seeking a Senior HR Operations Specialist to join our growing team in Grand Rapids, MI. The Senior HR Operations Specialist delivers high-quality, compliant HR operation service across the employee lifecycle. The role owns defined...
Acrisure Grand Rapids, MI Full Time
USAA
10/09/2026  
Senior Auto Appraiser – Field for Detroit
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity This is a field-based role in the Detroit, MI area. Candidates who are willing and able to work in Detroit are encouraged to apply.   Within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to...
USAA Detroit, MI Full Time
The Hanover Insurance Group
10/08/2026  
E&S Casualty- UW Specialist Specialty (Hybrid/Remote)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover’s Specialty, Excess & Surplus team is seeking a strategic, sales-minded, and dynamic Underwriting Specialist Specialty – Merit Specialty (Wholesale) to join our established and growing team.  This role may be based anywhere in the United States ( excluding NY & CA ).  The ideal candidate must have the ability to travel for meetings and client visits as needed.   At the Hanover we also understand that life and the workplace have changed so we are reimagining the workplace and provide flexible work arrangements.  This hire may be hybrid or 100% remote, anywhere in the US (excluding California & New York).     The Hanover is a diverse and...
The Hanover Insurance Group Howell, MI
AF Group
10/05/2026  
Senior Commercial Insurance Underwriting Specialist (SBDS) - Grand Rapids to Mid- Michigan Market
SUMMARY The Senior Commercial Insurance Field Underwriting Specialist (internal title: Senior Business Development Specialist) drives profitable growth, retention, and agency engagement for Accident Fund Commercial Markets Small Business across Western to Mid-Michigan. This field-based role develops and manages independent agency relationships, evaluates and underwrites complex commercial insurance risks within assigned authority, and identifies new business opportunities. Working closely with internal partners, the specialist delivers responsive solutions, supports territory strategy, and serves as a key market representative through regular agency visits and business development activities. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Evaluates prospective and existing accounts for eligibility, insurability, exposure, and pricing; prepares quotations and accepts or declines business within assigned underwriting...
AF Group MI Full Time
AAA - Auto Club Group (ACG)
10/05/2026  
Associate Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   This is primarily a remote position reporting to an office roughly once every 6 weeks, in addition to any required in-person court appearances.    Associate Attorney – AAA/The Auto Club Group Reports to: Supervising Practice Leader Under moderate supervision, handle litigation and cases of intermediate-level exposure and complexity in which the insured or the Company is a defendant.  Able to transition from courts of limited exposure to courts of unlimited exposure.  Develops and applies skills to control all aspects of litigation, including trial preparation, discovery, negotiation, presentation and appeals from District to Circuit Court.  To support those duties, we are applying a monthly cap on new case assignments. Primary Duties and Responsibilities (details of the basic job functions): Reviews and analyzes files, insurance policies, all allegations and pertinent...
AAA - Auto Club Group (ACG) Troy, MI Full Time
AAA - Auto Club Group (ACG)
10/05/2026  
Senior Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: After in office training is completed, this position may be required to report to an office 1-2 times per month. Position Schedule Monday- Friday 9am-5pm Position Summary: Uses advanced specialized knowledge to handle complex to highly complex litigation of cases of unlimited exposure in which the insured or the Company is a defendant. Controls all aspects of litigation, including trial preparation, discovery, negotiation, presentation and appeals from District to Circuit Court.  Exercises discretion and judgment in performing all functions with minimal supervision. To support those duties, we are applying a monthly cap on new case assignments. Key Responsibilities: Case Analysis and Preparation Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation and disposition of injury cases....
AAA - Auto Club Group (ACG) Grand Rapids, MI Full Time
AF Group
09/30/2026  
Auto Account Rep Sr
Department Summary The department serves as Commercial Markets’ dedicated labor relations function, building and maintaining trusted relationships with labor organizations across Michigan while providing specialized support to UAW Union Benefit Representatives. The Sr. Auto Account Representative plays an important role in retaining key labor-based business relationships, strengthening stakeholder trust, improving member support experiences, resolving issues proactively, and aligning labor organizations, employers, and Blue Cross. Responsibilities include relationship management and stakeholder engagement. Supports communication, issue resolution, renewals, and information coordination. Provides field servicing and advisory support for UAW Benefit Representatives and labor organizations. Participates in and supports labor-sponsored education, training, and conference activities.   Responsible for providing Best in Class services for the Auto/UAW Retiree Medical...
AF Group Detroit, MI Full Time
Liberty Mutual
09/28/2026  
Field Property Claims Adjuster
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Sterling Heights, MI (48310) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may...
Liberty Mutual Sterling Heights, MI Full Time
AF Group
09/28/2026  
Medical Only Claims Trainee
SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)   This is an entry-level position. This position leads to a Medical Only Claims Specialist I and is expected to last up to 12 months. Upon completion of the training plan the incumbent is expected to be proficient with the Medical Only Claims policies, processes, procedures, and terminology related to the job. In addition, the incumbent will be proficient in the job responsibilities and tasks of the Medical Only Claims Specialist I position description. The incumbent will be evaluated on their progress and successful completion of the training plan each quarter. Upon satisfactory completion, the incumbent will be eligible for the Medical Only Claims Specialist I position.  Medical Only Claims Associate will work with all members of the team and may receive direction, support, and instruction from the Manager or Medical Only Claims Specialists depending on the assignment....
AF Group Lansing, MI Full Time
USAA
09/23/2026  
Property Claims Adjuster Specialist - Field
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements...
USAA MI Full Time
USAA
09/22/2026  
Senior Field Auto Appraiser (East Lansing)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Sr. Auto Appraiser – Field, within defined guidelines and framework, will be responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering...
USAA MI Full Time
iA American Warranty Group
09/18/2026  
Service Coordinator
Job Description Service Coordinator Great Lakes Chemicals | iA American Warranty Group Build the future with us Are you passionate about delivering outstanding customer service and building strong relationships with dealership partners? As a Service Coordinator , you will play a key role in coordinating dealership service activities, ensuring detailing services are completed efficiently, and supporting service personnel in delivering exceptional results. This position is a great opportunity to showcase your organizational, communication, and customer service skills while contributing to a company that values teamwork, innovation, and service excellence. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and growth. What you'll accomplish with us As a Service Coordinator , you'll be at the core of our mission. Here are the main responsibilities: Answer incoming calls and provide...
iA American Warranty Group Kalamazoo, MI Full Time
The Doctors Company, TDC Group
09/16/2026  
Director Corporate Technology Training
The Doctors Company is currently seeking a Director Corporate Technology Training to join our team. This is a hybrid position ideally based out of our East Lansing or New York office, or another TDC Group and ProAssurance office. Qualifications     Bachelor’s degree required PMP or project management certification preferred 5-10 years experience in IT training, business systems support, project coordination, business analysis, or a related role Responsibilities:  Training Design & Execution   Support the design and execution of IT training initiatives. Research and suggest improvements to current IT training and visual materials. Provide IT training consultation, develop IT training programs and provide training directly to employees. Work with assigned BRM departments to identify areas where technology can be applied to increase productivity. Project Management / Task Management   Manage and prioritizes assigned project and...
The Doctors Company, TDC Group East Lansing, MI Full Time
Flagstar Bank
09/11/2026  
Business Development Officer - Business Banking-2
Position Title Business Development Officer - Business Banking-2   Location Grand Rapids, MI 49508   Job Summary The Business Development Officer is a key revenue-generating role within Flagstar's Business Banking division, responsible for the acquisition of new client relationships within the $10M–$50M annual revenue segment. This role operates within a collaborative pod structure alongside a Relationship Manager (RM) and Business Banking Specialist (BBS), ensuring a seamless client experience from prospecting through onboarding and long-term servicing. The BDO serves as the front line of growth for the bank—identifying, qualifying, and converting new business opportunities while representing Flagstar's brand and capabilities in the marketplace.   Job Responsibilities: JOB RESPONSIBILITIES New Client Acquisition & Prospecting Proactively identify, source, and pursue new business banking relationships within the $10M–$50M revenue segment Develop and...
Flagstar Bank Grand Rapids, MI Full Time
Flagstar Bank
09/11/2026  
Business Development Officer - Business Banking-3
Position Title Business Development Officer - Business Banking-3   Location Clinton Township, MI 48035-3548   Job Summary The Business Development Officer is a key revenue-generating role within Flagstar's Business Banking division, responsible for the acquisition of new client relationships within the $10M–$50M annual revenue segment. This role operates within a collaborative pod structure alongside a Relationship Manager (RM) and Business Banking Specialist (BBS), ensuring a seamless client experience from prospecting through onboarding and long-term servicing. The BDO serves as the front line of growth for the bank—identifying, qualifying, and converting new business opportunities while representing Flagstar's brand and capabilities in the marketplace.   Job Responsibilities: JOB RESPONSIBILITIES New Client Acquisition & Prospecting Proactively identify, source, and pursue new business banking relationships within the $10M–$50M revenue segment Develop...
Flagstar Bank MI Full Time
Flagstar Bank
09/10/2026  
Sr. Cloud Platform Engineer
Position Title Sr. Cloud Platform Engineer   Location Troy, MI 48098   Job Summary The Cloud Engineer Sr is expected to work with other engineers to identify, implement, deploy, debug, and monitor cloud-based solutions for the company. The responsibilities include managing cloud environments in accordance with security guidelines, develop best practices, educate teams on the implementation of cloud-based initiatives, providing training as required, and making recommendations as needed to help the company adapt to cloud technologies.   Job Responsibilities: JOB RESPONSIBILITIES Manages a multi-origin, zero-downtime, highly scalable web infrastructure both on-premise and in the cloud (Amazon Web Services, Google Cloud, Microsoft Azure). Architects, builds, scales and secure middle tier infrastructure focusing specifically on automation and performance. Manages digital certificate administration of all certification authorities and Hardware Security Modules of an...
Flagstar Bank Troy, MI Full Time
AAA - Auto Club Group (ACG)
09/02/2026  
Senior Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: This is primarily a remote position reporting to an office roughly once every 6 weeks, in addition to any required in-person court appearances. Position Schedule Monday- Friday 9am-5pm Position Summary: Uses advanced specialized knowledge to handle complex to highly complex litigation of cases of unlimited exposure in which the insured or the Company is a defendant. Controls all aspects of litigation, including trial preparation, discovery, negotiation, presentation and appeals from District to Circuit Court.  Exercises discretion and judgment in performing all functions with minimal supervision. To support those duties, we are applying a monthly cap on new case assignments. Key Responsibilities: Case Analysis and Preparation Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation...
AAA - Auto Club Group (ACG) MI Full Time
AAA - Auto Club Group (ACG)
09/02/2026  
Senior Trial Attorney
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: This is primarily a remote position reporting to an office roughly once every 6 weeks, in addition to any required in-person court appearances. Position Schedule Monday- Friday 9am-5pm Position Summary: Responsible for litigation of Circuit and Federal cases of unlimited exposure where there is a multiplicity of complicated legal and factual issues involving the more serious injuries, excess damages, and high exposure litigation of identified legal issues which the Company may pursue through the appeal process.  Key Responsibilities: Case Management and Preparation: Analyzes, files, reviews all allegations, and renders legal opinions to Claims personnel regarding evaluation and disposition of injury cases. Prepares responses to civil complaints, files and answers any appropriate motions when questions of law or liability are in dispute....
AAA - Auto Club Group (ACG) MI Full Time
AF Group
08/26/2026  
IT Delivery Lead II– Epic Implementation Project
Departmental Summary This role is responsible for leading day-to-day IT delivery activities for the Epic implementation project, including planning, execution, dependency management, risk and issue tracking, delivery status reporting, and coordination across business, IT, Epic, vendor, and implementation partner teams. The IT Delivery Lead will partner closely with the Delivery Manager, Product Owner, Business Leads, Technical Leads, Architects, Business Analysts, Testing, Infrastructure, Security, Informatics, and other workstream teams to ensure scope, schedule, budget, quality, governance, and implementation readiness remain aligned throughout the project lifecycle. Preference is for a candidate with demonstrated experience leading large, complex programs or projects that span multiple teams, departments, workstreams, and stakeholder groups. Departmental Requirements Candidates must have proven experience managing complex IT delivery efforts, preferably within...
AF Group Detroit, MI Full Time

 

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