186 operations jobs found

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Role Overview The Operations Excellence Business Analyst supports business-led process improvement, documentation, performance analysis, and business use-case definition for automation and Copilot initiatives across insurance operations. Primary focus areas include billing, collections, underwriting support, and policy administration. This role is execution-oriented and focused on operational clarity and business requirements , with additional responsibility for hands-on technical delivery including coding,...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   Join our Operations team as an Underwriting Operations Assistant, where you’ll help support Program Business and Commercial Lines by ensuring policy service work is completed accurately and on schedule. In this role, you’ll collaborate with agents, vendors, and internal partners to support policy transactions, required notices, reporting, and other underwriting service activities that keep the customer experience moving smoothly.  The...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...

Overview We are seeking a Senior Operations Consultant to join our Optimization and Transformation team. This role drives operational excellence by partnering with Operations, Underwriting, Sales, and Claims teams to discover, analyze, and transform business processes across the organization. You will conduct discovery sessions to understand end-to-end operations, design future-state operating models, and support strategic initiatives including platform migrations, automation implementations, and operating models, including consolidating multiple groups into unified operations with standardized workflows. Beyond project-based work, you will serve as an ongoing business process partner to field teams, providing continuous support for process innovation and problem-solving. You will also act as a liaison between business operations and cross-functional partners including Operational Delivery & Implementation, Finance, and Technology. Success requires deep knowledge of...

This is an exciting time to join NJM Insurance Group as we continue to expand into new markets!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance.  Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation. NJM is seeking a Senior Facilities Project Leader (official NJM Title) to Plan, initiate and manage Facility Operations projects of varying complexity as assigned from inception to completion. This role will plan, initiate and manage Facility Operations projects of varying complexity as assigned from inception to completion. The Project Leader will develop, control, and monitor project scope, budgets, schedules, and progress to ensure goals and...

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). Position Overview The Operations Coordinator will be responsible for managing and coordinating the successful onboarding of Carriers and third-party vendor relationships. The candidate will work directly with SPG division leaders, Legal and Compliance teams to coordinate and manage the contracting activities, ensuring smooth onboarding to Specialty Program Group. The individual will be the key contact for external business partners and internal teams related to contracts. Responsibilities Include: Manage onboarding activities of new acquisitions, third-party vendors, and various office facilities. Project manage all activities to ensure completed by scheduled dates. Research and respond to inquiries between division leaders...

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Position:  Vice President, Operations Excellence – Delivery & Implementation About the Role We are seeking a Vice President of Operations Excellence – Delivery & Implementation to lead enterprise-wide system and process transformation initiatives across our organization. This role is responsible for delivering complex cross functional technology implementations, driving system consolidation, new platforms, and establishing standardized operating and support models that enable scalable, cost-effective operations. This executive will oversee a portfolio of concurrent transformation programs and partner closely with Operations Leaders, business and technology...

Join NJM Insurance Group’s Medical Claim Services (MCS) team as a Business Process Operations Analyst, where you will play a key role in driving process improvement and support business continuity and technology initiatives. The primary purpose of this role is to provide consistent support to business users in both technology and non-technology operations, including incident management, production support, and departmental activities and assist in the seamless operationalization of new processes and technology solutions, ensuring smooth transitions and effective change management for business users. This position requires subject matter expertise (SME) in Personal Injury Protection (PIP), Workers’ Compensation, and/or General Claims. The ideal candidate will have a strong understanding of current business processes and the ability to identify, design, and implement effective improvements. Essential Duties and Responsibilities: Support Strategic Plan, Leadership, and...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Role Overview: We are looking for a highly experienced VP of Operations Excellence to manage the design, implementation and adoption of key operational technology initiative. This senior individual contributor acts as the bridge between Operations, Technology, Product, and Change Management to ensure that new platforms, enhancements, workflows, and automation tools are deployed successfully and meet business needs. This is a role for someone who brings deep operational expertise, excellent program delivery...

Job Description: Title: Branch Operations Supervisor - Commercial Lines   Work Mode: Hybrid 1-2 days out of one of our IOA offices in CST or EST zone | Supporting: Cherry Hill, NJ branch. Book Focus: Trucking, Transportation, Construction   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Responsible for direct management of Account Team staff,...

Head of Group Benefits Operations Technology Overview We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital and Technology organization.  The individual will be responsible for managing Group Benefits Operations applications and aligned Group Benefits Operations business function.  As the Head of Group Benefits Operations Technology, you will lead a diverse team and have full leadership responsibility for development of the team. Partnering with the senior business leaders you will develop and execute the Group Benefits Digital and Retail strategy.  In addition, the individual will be accountable for delivery of the initiatives, manage financials and ensure operational stability of Group Benefits Operations Technology.    You Are: A highly motivated individual with both strategic and tactical which means you recognize problems/potential problems a mile away and can resolve the issues with decisions based upon experience A...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Audit Manager to join our growing team in Roseland, NJ !   The Financial Audit Manager is responsible for the medium of information, recommendation, and observation of best practices; to recruit and enhance quality teammates to the various disciplines and fields of Brown and Brown. How You Will Contribute:   Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews, including second level review of certain non-SOX areas in audit binders as assigned by Regional Director Manage the day-to-day operations of the Field Work and track the team’s progression to...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Director, Operational Analytics & Financial Reporting is a strategic role responsible for driving data‑informed decision‑making across the organization. This position manages the design, implementation, and optimization of operational analytics, financial reporting, and management reporting frameworks. The Director partners closely with Finance, Operations (i.e., underwriting, actuarial, claims, etc.), Technology, and Senior Leadership to deliver actionable insights and deliver high-quality financial reporting. The candidate will have strong data analysis and problem-solving skills coupled with an enthusiasm for technological enhancements, accuracy, and attention to detail. This...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Arch is a place where legal, business, and operational teams work side‑by‑side to build solutions that move the industry forward.  We’re adding to our legal team that partners closely with the business to move boldly, think creatively, and deliver solutions that help our insurance operations thrive.  We’re a collaborative, forward‑thinking company where legal is a true business partner.   Our culture is built on expertise, curiosity, shared problem‑solving, and a mindset that embraces possibility.  Trusted advisor to our Travel and Accident & Health business units, partnering closely with leadership to guide product development, regulatory strategy, commercial...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a VP, Enterprise Architecture - Modernization to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make Your Mark At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The VP, Enterprise Architect will report to the Global head of Architecture in IS, and work closely with IS leaders across functional disciplines, business unit CIOs and architects across...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   We are seeking motivated and detail-oriented Computer Science undergraduate students for our Summer Internship Program. This program provides hands-on experience working on real-world projects, exposure to modern technologies, and the opportunity to collaborate with experienced engineers, product teams, and business stakeholders. Interns will contribute to meaningful initiatives that support application development, system integration, data...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Information Technology   At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.   How you will create an impact The Global Head of Compute Engineering is a senior leadership role responsible for defining and executing the strategic vision for compute infrastructure across...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Commercial Lines Account Manager to their team in Edison, NJ.  Job Summary: Responsible for overseeing the daily P&C account management operations, issues and inquiries and ensuring the billing processes are timely and accurate. Essential Duties & Responsibilities: Oversees all aspects of policy lifecycle from inception to renewals Manage all P&C; including recording, auditing and maintaining account records Interact with clients, prospects and carrier underwriters, finance companies, colleagues and corporate finance regarding P&C account management Complete special projects and perform additional duties and responsibilities as assigned Job Competencies: Strong knowledge of P&C coverage, carriers and marketplace in broker environment Strong marketing experience and carrier relationships...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...