172 operations jobs found

Join NJM Insurance Group’s Medical Claim Services (MCS) team as a Business Process Operations Analyst, where you will play a key role in driving process improvement and support business continuity and technology initiatives. The primary purpose of this role is to provide consistent support to business users in both technology and non-technology operations, including incident management, production support, and departmental activities and assist in the seamless operationalization of new processes and technology solutions, ensuring smooth transitions and effective change management for business users. This position requires subject matter expertise (SME) in Personal Injury Protection (PIP), Workers’ Compensation, and/or General Claims. The ideal candidate will have a strong understanding of current business processes and the ability to identify, design, and implement effective improvements. Essential Duties and Responsibilities: Support Strategic Plan, Leadership, and...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Role Overview: We are looking for a highly experienced VP of Operations Excellence to manage the design, implementation and adoption of key operational technology initiative. This senior individual contributor acts as the bridge between Operations, Technology, Product, and Change Management to ensure that new platforms, enhancements, workflows, and automation tools are deployed successfully and meet business needs. This is a role for someone who brings deep operational expertise, excellent program delivery...

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). Position:  Operations Project Manager Position Overview Specialty Program Group has an opportunity for a project manager within the Operations division to manage critical, enterprise-changing initiatives. The successful candidate will be a strong communicator who welcomes challenges, and always drives for the best business outcome. Seeking a leader who will bring a perspective, contribute to the intellectual strength of the Operations team, and work with a mindset of continual improvement. Responsibilities Lead complex, high visibility initiatives, toward achieving business objectives. Develop in-depth understanding of SPG’s business goals to plan and execute effective project delivery strategy. Create...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

POSITION OVERVIEW The Operations Analyst supports the Optimization & Transformation team by conducting operational analyses, documenting processes, gathering requirements, and assisting with improvement initiatives across SPG’s portfolio companies. Working closely with Senior Operations Consultants and cross-functional teams, this role analyzes business processes, identifies inefficiencies, and supports the implementation of optimization projects. This role provides broad exposure to operations across Underwriting, Sales, Claims, and business operations—offering a comprehensive understanding of end-to-end insurance workflows. You’ll gain hands-on experience with process mapping, data analysis, project coordination, and stakeholder engagement while contributing to meaningful transformation initiatives. KEY RESPONSIBILITIES Process Documentation & Analysis Document current-state business processes through interviews, observation, and data collection Create...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. If you’re the kind of student who loves solving puzzles, improving how things work, and exploring how AI and automation are transforming business, this internship puts you right in the center of the action. You won’t be fetching coffee you will be helping shape how a modern insurance organization operates. You’ll map real processes, analyze real data, and contribute to real automation solutions used across the company. Your work will matter, and you’ll walk away with skills that employers Love. What You’ll do:...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. The successful candidate will be part of a team that works closely with the Vice President - Reinsurance Operations to ensure that reinsurance contracts are properly administered and accounted for on an “end-to-end” basis. The AVP - Reinsurance Operations is a supervisory and leadership position that manages the staff responsible for providing notice to reinsurers, updating monthly, quarterly, and annual reinsurance financial schedules. Additional responsibilities include identifying process and internal control improvements, maintaining documentation in accordance with the Company’s policies and procedures, and assisting with miscellaneous related ad hoc projects. In addition, the position coordinates the annual...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As a team leader In the Claim Operations Department, you exemplify continuous growth and responsibility along the path to management. Your intuitive nature enables you to address issues and escalate those that need immediate attention. Your attention to detail as you develop workflows and document new processes is unparalleled. You are creative when exploring possible solutions and articulate your ideas and recommendations with confidence. Your actions speak volumes as you not only propose ideas but also bring them to fruition, executing special projects within tight timelines. You provide steadfast support and guidance to your team, assisting them in prioritizing responsibilities and ensuring the completion of all tasks...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As an Underwriting Operations (UW Ops) Team Lead, you will mentor UW Ops Associates, Specialists, and Analysts to ensure they are trained to provide exceptional service.  You are a subject matter within your unit and trusted by your teammates and partners to deliver.  You leverage expertise in the underwriting process and develop an in-depth understanding of business needs to ensure your team delivers superior service and quality with scale and efficiency.  Using your knowledge and influence to continuously improve processes while motivating and developing your team is critical to success.  In this role, you will process work as necessary, but with a greater emphasis on management oversight over time.   This is an exciting...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Operations Specialist to their Corporate Synergies team in Philly Metro Region.  Job Summary: We’re looking for a BenefitsVIP Operations Specialist to help us keep our client experience seamless and accurate. In this full-time role, you’ll work closely with our Operations Lead and Account Management team to ensure plan information is precise and up-to-date, empowering our BenefitsVIP Representatives to provide top-tier support. You’ll also collaborate with our mobile app vendor to keep the BenefitsVIP Mobile platform current and user-friendly. This is a great opportunity to make a real impact on client experience. Essential Functions: Audit and maintain plan information for accuracy and completeness. Create and update Client Servicing Notes and Carrier Contacts. Partner with Account Management to verify and update plan details....

At AIG, we are reimagining the way we help customers to manage risk. Join us as a SVP Field Operations Casualty Specialty Markets to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Casualty Specialty Markets How you will create an impact Responsible to lead the field operations of Casualty Specialty Markets.  The Environmental Zonal Managers as well as the Head of SEMM and Trucking will report into this role. Drive the development of growth and profitability strategies.   Responsible for the achievement of financial targets for revenue, profit and growth; includes GWP, GAAP Underwriting Profit, and GOE and PTOI targets. The portfolio is profitable, and we are looking to achieve double digit growth in 2025 and additional growth in 2026. Develop strategic vision and value proposition that recognize changing business and competitive environment dynamics, key...

Job Description: Title: Branch Operations Supervisor - Commercial Lines   Work Mode: Hybrid 1-2 days out of one of our IOA offices in CST or EST zone | Supporting: Cherry Hill, NJ branch. Book Focus: Trucking, Transportation, Construction   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Responsible for direct management of Account Team staff,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Insurance Operations Audit Associate to join our growing team in Roseland, NJ . Please note that this is not a financial audit role. All positions within Insurance Operations are designed to allow individuals to grow professionally and learn about the company and the industry. In addition to accessing our Profit Centers remotely, we travel to many of our 300+ decentralized locations performing audits of best practice processes and procedures. This is an opportunity designed to prepare the audit associate for continued career growth within the audit team and for other roles on the Brown & Brown team. How You Will Contribute Assist in reviewing all insurance operations best practices for Retail & Wholesale Profit Centers in order to verify compliance with Brown & Brown best...

Head of Group Benefits Operations Technology Overview We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital and Technology organization.  The individual will be responsible for managing Group Benefits Operations applications and aligned Group Benefits Operations business function.  As the Head of Group Benefits Operations Technology, you will lead a diverse team and have full leadership responsibility for development of the team. Partnering with the senior business leaders you will develop and execute the Group Benefits Digital and Retail strategy.  In addition, the individual will be accountable for delivery of the initiatives, manage financials and ensure operational stability of Group Benefits Operations Technology.    You Are: A highly motivated individual with both strategic and tactical which means you recognize problems/potential problems a mile away and can resolve the issues with decisions based upon experience A...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Audit Manager to join our growing team in Roseland, NJ !   The Financial Audit Manager is responsible for the medium of information, recommendation, and observation of best practices; to recruit and enhance quality teammates to the various disciplines and fields of Brown and Brown. How You Will Contribute:   Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews, including second level review of certain non-SOX areas in audit binders as assigned by Regional Director Manage the day-to-day operations of the Field Work and track the team’s progression to...

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business.  Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business.   We are seeking Intern candidates to work with our Operations team in our Berkeley Heights, NJ  office.       Program Elements Include: Classroom and On The Job Training  Weekly Lunch and Learn Series with Senior Leaders Formal Mentor Program  Presentations from Major Brokerage Partners  Teambuilding and Social Activities; including Community Service Event Industry based Group Project    Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. Job Description: As an Underwriting Associate, you are the backbone of the underwriting process and aid as the Underwriter’s business partner.  You are intuitive and can interpret the needs within your team and external clients as you succeed in prioritizing and executing your responsibilities.  You know the underwriting process like the back of your hand and use this knowledge to propose out of the box recommendations within your team.  You are a competent communicator who enjoys working with others to create a top of the line finished product. Responsibilities: Computes and rates premium for new, renewal and/or endorsement business. Delivers initial pricing to your Underwriting partner. Interacts...

This is an exciting time to join NJM Insurance Group as we continue to expand into new markets!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance. Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered competitive compensation. NJM has a Treasury Analyst opportunity that will play a key role within the organization and Finance Department performing daily cash management activities, cash forecasting, and ensuring sufficient funds to cover daily working capital. This includes but is not limited to maintaining daily cash forecast, cash position, settlements, intercompany transfers, and ensuring all bank accounts are reconciled timely, and maintaining bank account information. The...

Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Marlton, NJ (08053) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...