48 operations coordinator jobs found

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). Position Overview The Operations Coordinator will be responsible for managing and coordinating the successful onboarding of Carriers and third-party vendor relationships. The candidate will work directly with SPG division leaders, Legal and Compliance teams to coordinate and manage the contracting activities, ensuring smooth onboarding to Specialty Program Group. The individual will be the key contact for external business partners and internal teams related to contracts. Responsibilities Include: Manage onboarding activities of new acquisitions, third-party vendors, and various office facilities. Project manage all activities to ensure completed by scheduled dates. Research and respond to inquiries between division leaders...

Reporting directly to the Medical Management Supervisor, the Workers' Compensation (WC) Case Manager supports the WC Department by following the best practices associated with managing of the injured worker effectively and efficiently. The position requires the nurse to work and communicate with other members of the Medical Management team in addition to the WC Claims team, WC Claims Supervisors, and other team members. The WC Team Lead also interacts with the associated injured parties or their legal representatives, medical providers, and other departments within NJM, as needed. The official NJM job title is Medical Management Coordinator. Essential Duties and Responsibilities: Demonstrate knowledge, skills, and competency in the application of case management standards of practice. Develop and provide ongoing support of the rehabilitation plan through comprehensive assessment, planning, implementation, and overall evaluation of individual claimant needs.  Facilitate...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director, TPA Oversight to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As Complex Claims Director – TPA Oversight, you will analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt...

We are looking for a Senior AI-native Product Manager who builds, not just coordinates. This role is for someone who already operates differently: • You use AI as part of your daily workflow, not occasionally • You move quickly from idea to execution • You collaborate directly with engineers in code and systems, not just documents You will work in a P&C insurance environment where precision, security, and correctness matter, and “good enough” is often not acceptable.   What You’ll Do Own product direction and execution for modern web applications Work directly with engineers in GitHub to shape solutions and drive delivery Use AI tools daily to accelerate thinking, prototyping, and execution Lead product discovery across internal and external customers , including: MGAs insurance agencies internal underwriting, claims, and operations teams Engage directly with customers to understand workflows, pain points, and opportunities for improvement...

The Solution Owner I supports the Personal Lines function/portfolio within the Strategic Alignment & Execution (SA&E) department. A successful candidate for this position will work collaboratively with business stakeholders, SO team members, and delivery teams to analyze and provide solutions to business goals. In this role, the SO will support alignment of strategy with business processes and initiatives, design of the product or solution to achieve strategic outcomes to achieve business outcomes by collaborating with delivery teams. Essential Duties & Responsibilities: Responsible for assessing business problems, consulting industry best practices, and offering creative solutions. Responsible for engaging stakeholders to understand the strategy, actions, initiatives and expected business outcomes and seek guidance regarding product features from SMEs, Business Process Leaders, Compliance, Legal, and other stakeholders. Ability to align solution...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award  for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.   For more information about Crum & Forster, please...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   The Project Manager is responsible for leading the planning, coordination, execution, and delivery of technology initiatives across the organization. This role operates within the IT Delivery & Execution function and is accountable for driving projects from initiation through completion with a strong focus on execution, transparency, accountability, and business outcomes. The Project Manager works closely with key leaders and functional...

Crum & Forster Company Overview   Travel Insured International (TII), a Crum & Forster company is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently.   Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.   Travel Insured International (TII), is hiring a Director, Product Management   Job Description As a leading travel insurance provider with more than 25 years in business, Travel Insured International provides trip protection to help each individual travel confidently. As part of the C&F Accident & Health Division...

Technical Product Owner/ Engineer Description The Technical Product Owner/ Engineer supports strategic modernization initiatives within the Financial Protection and Retirement Services Technology organization. The role partners closely with engineering teams to translate business needs into clear technical specifications, features, and system designs. This individual contributes hands‑on to technical discussions, solution design, and implementation support to ensure high‑quality delivery. This individual collaborates with product managers, business partners, and cross‑functional technical teams to shape technical solution. Strong knowledge of Agile is required to manage the backlog and drive iterative development. The individual will be deeply involved in hands-on technical activities such as development, supporting design decisions, creating technical requirements, and ensuring high‑quality implementation. You Are A self-starter, continuous learner and hands-on...

About the role The Surplus Lines Reporting Lead ensures compliance with state regulations and maintains operational excellence for the Surplus Lines Governance Team. This role performs multiple compliance activities, including state filings, tax and fee payments, quality assurance of filed transactions, state filing research, and maintenance of state processing documentation and guidelines. Reporting to the Surplus Lines Agency Manager, this position collaborates closely with Underwriting, Operations, IT, and Legal teams to achieve firm-wide objectives while maintaining compliance across all states. Key responsibilities: Monitor state regulatory bulletins and update internal surplus lines’ guidelines, systems, intranet pages and field communications. Maintain all process documentation, state reference guidelines, and state-specific instructions. Conduct quality reviews of agency-filed and broker-responsible transactions to ensure compliance. Coordinate receipt...

Overview We are seeking a Senior Operations Consultant to join our Optimization and Transformation team. This role drives operational excellence by partnering with Operations, Underwriting, Sales, and Claims teams to discover, analyze, and transform business processes across the organization. You will conduct discovery sessions to understand end-to-end operations, design future-state operating models, and support strategic initiatives including platform migrations, automation implementations, and operating models, including consolidating multiple groups into unified operations with standardized workflows. Beyond project-based work, you will serve as an ongoing business process partner to field teams, providing continuous support for process innovation and problem-solving. You will also act as a liaison between business operations and cross-functional partners including Operational Delivery & Implementation, Finance, and Technology. Success requires deep knowledge of...

Company Details   Berkley Accident and Health  is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley’s success is our nimble approach to risk – our ability to quickly understand, think through, and devise a plan that addresses each client’s challenges, coupled with the strong backing of a Fortune 500 company. Our parent company,  W. R. Berkley Corporation , is one of the largest and best managed property/casualty insurers in the United States.   This role will be based in our Hamilton Square, NJ or Harleysville, PA office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes...

Company Details   Berkley Accident and Health  is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley’s success is our nimble approach to risk – our ability to quickly understand, think through, and devise a plan that addresses each client’s challenges, coupled with the strong backing of a Fortune 500 company. Our parent company,  W. R. Berkley Corporation , is one of the largest and best managed property/casualty insurers in the United States.   This role will be based in our Hamilton Square, NJ or West Hartford, CT office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes...

This is an exciting time to join NJM Insurance Group as we continue to expand into new markets!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance.  Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation. NJM is seeking a Senior Facilities Project Leader (official NJM Title) to Plan, initiate and manage Facility Operations projects of varying complexity as assigned from inception to completion. This role will plan, initiate and manage Facility Operations projects of varying complexity as assigned from inception to completion. The Project Leader will develop, control, and monitor project scope, budgets, schedules, and progress to ensure goals and...

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Job Summary The Claim Account Executive (CAE) is responsible for the execution and oversight of claims service delivery for assigned strategic and complex accounts. The role serves as the primary claims relationship owner, ensuring consistent communication, disciplined claim execution, issue resolution, and delivery of claims insights aligned to client business objectives. Operating within MSIG’s Claims‑Led Modern Account Management Program, the CAE partners with Claims Leadership, Distribution Risk...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Underwriting Assistant supports the Healthcare Medical Malpractice underwriting team by providing administrative, analytical, and operational assistance throughout the policy lifecycle. This role plays a critical part in ensuring accurate risk documentation, policy issuance, endorsement processing, and underwriting workflow efficiency for medical professional liability accounts, including physicians, groups, clinics, hospitals, and allied healthcare providers. Location: Georgia or New York Tri-State Area Work Arrangement: Hybrid or remote work environment, depending on organizational structure The salary range for this role is between $64,000-$120,000 Your New Role: Underwriting Support Assist underwriters in the evaluation and processing of medical malpractice submissions, renewals, endorsements, and non-renewals Prepare underwriting files by gathering...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary The Product Owner serves as the key bridge between Underwriting business teams and Technology, ensuring that underwriting solutions effectively support risk evaluation, submission intake, referral workflows, pricing support, quote/bind processes, and operational efficiency in the Commercial P&C insurance space. This role owns the product vision and roadmap for underwriting capabilities that support multiple underwriting product lines while also driving shared solutions and process improvements across...

The Digital and Technology Workforce Planning and Development Program Coordinator  facilitates  workforce planning, early talent initiatives, and operational programs throughout the technology organization. This position oversees the effective delivery of both virtual and in-person engagements,  intern  and rotational assignments, as well as learning and development activities. The ideal candidate is a strong project manager who  demonstrates  exceptional communication and teamwork skills and is dedicated to supporting talent and operational excellence within a dynamic IT setting.        Key Responsibilities:     Operational Support     Support daily workforce planning and development initiatives.    Manage elements of workforce strategy, such as career pathing documents and resource repositories like SharePoint.    Monitor and report KPIs for onboarding, rotations, and learning programs.    Event...

  This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...