6 operations coordinator jobs found

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Support Coordinator to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Processes client new hires, terminations and change forms   Processes employee enrollments, renewals, changes, and terminations for medical, dental, vision, life, disability, and other benefits programs Maintain/Update QC sheets Process reconciliation from Reconciliation team 401(k), 403(b) Retirement Contribution report processing and tracking Assists in data entry and maintenance of client employee information as instructed by the...

About the Role We are looking for a data-driven, customer-obsessed Digital Customer Success Manager (CSM) to support and grow our digital-first customer segment. This role is focused on driving adoption, retention, expansion, and satisfaction for our scaled customer base by leveraging automation, usage data, and human-touch interventions at key moments in the customer journey. You’ll work cross-functionally with Customer Experience, Support, Sales, and Marketing to identify gaps, design scalable solutions, and execute programs that drive customer success at scale.  Key Responsibilities Renewal Management   Ensure on-time renewals and accurate renewal forecasting across assigned accounts  Renewal quote creation, negotiations, and churn mitigation  Adoption & Engagement  Develop and lead monthly enablement webinars tied to use cases and feature adoption.  Host weekly office hours and ensure relevant attendance and engagement.  Analyze low-adoption accounts...

About the Position Location: Remote within the continental United States Reporting to the Directo of Reporting on the Finance team, the Group Tax Manager will lead all US direct and indirect tax compliance, planning, and advisory activities across Nearmap's global operations in the United States while providing coordination support for operations in Australia, and Poland. This is a hands on technical role with primary responsibility for managing US federal and state tax compliance (income tax, sales and use tax, and employment tax across 40+ state nexus jurisdictions) as well as supporting tax operations in Australia and Poland through collaboration with group reporting and financial operation teams. The Group Tax Manager will also manage transfer pricing policy, monthly intercompany calculations and settlements, and serve as the key tax technical resource for the finance leadership team. This role requires deep expertise in multinational tax structures, strong cross...

Who is Cover Whale? Cover Whale improves road safety by combining the insurance products we sell with our data-driven driver coaching and safety program. Our safety program is proven to save lives while delivering better insurance for our drivers. Recently acknowledged in Forbes as one of America's Best Startup Employers 2023 (forbes.com) .  We provide easy insurance options for our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance industry badly needs our help and so do the hard-working drivers who have been struggling with ever-increasing insurance costs year after year. Join us in the mission! The Role The Business Development Associate (BDA) for Networks will report directly to the Networks Lead and serve as a critical partner in managing and growing Cover Whale’s aggregator and wholesaler relationships. In this highly collaborative two-person vertical,...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Implementation Specialist to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Serve as the primary point of contact for brokers and employer groups. Build strong relationships and maintain ongoing communication regarding timelines, deliverables, renewal schedules, and issue resolution. Coordinate benefit changes, product updates, carrier documentation, and renewal guidance. Support strategic discussions to help brokers expand voluntary and ancillary benefit offerings. Partner closely with NEP’s Implementation team to ensure smooth onboarding of new groups. Gather...

Compensation: $40,000 – $60,000 base + Team Performance Bonus Location: Remote (U.S.) License: Property & Casualty preferred (Low-level license acceptable) About COVU COVU is an innovative technology-focused company that’s disrupting the insurance industry. By delivering a great customer experience through a blend of technology, real-time service, and sales support, COVU ensures that agencies thrive and remain competitive in the evolving landscape. The agency's approach leads to higher retention, increased cross-sales, and greater profitability for its owner(s), while enabling producers to focus on selling to higher-value customers. We value: Entrepreneurship (Ownership): We foster a culture of ownership and initiative, encouraging our team to lead with an entrepreneurial spirit. Beyond Expectation (Surprise & Delight): We aim to consistently exceed expectations, creating memorable experiences that surprise and...