173 operations leader jobs found

MagMutual is seeking an experienced Operations Leader to drive execution, performance, and continuous improvement across critical claims and defense operations workflows. This role is responsible for overseeing end-to-end operational processes—including intake, workflow management, and vendor coordination—while ensuring service levels, quality standards, and business outcomes are consistently met. This position operates at the intersection of claims, legal, and operational execution, requiring close coordination with internal claims teams and external law firms and vendors. The ideal candidate brings a strong operational mindset, thrives in a data-driven environment, and has experience managing complex, high-volume workflows. SPECIFIC DUTIES: Own end-to-end workflow execution, including intake, work routing, assignment, processing, and completion Ensure adherence to service level agreements (SLAs), quality standards, and throughput expectations Establish, monitor, and report on...

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Office Services / Facilities Coordinator will perform a variety of tasks to include but not limited to direct the execution of Office Services and Facilities related task, projects, and other activities to maintain general office support, and ensure office operations run smoothly at all times: Resolve Office Service related request (i.e. Hot/cold request, Konica Copy/Print – Multi Function Device service repairs, Aramark service repairs and etc…)....

Scope We are seeking a highly analytical Marketing Strategy and Project Senior Manager to work directly with the Chief Marketing & Communications Officer (CMCO), North America. This is a high-visibility and unique opportunity to sit at the center of marketing, helping shape how priorities are set, performance is measured, and strategic initiatives are executed. The role sits at the intersection of marketing strategy, program assessment, analytics, and operations, bringing structure, insights, and execution rigor to the priority marketing programs and leadership initiatives. Ideal for someone who thrives in fast-paced environments, enjoys solving complex problems, and has experienced exposure to senior management. Key Responsibilities: Planning and Execution Partner with the Chief Marketing & Communications Officer, NA on marketing planning, prioritization, and execution across key initiatives Drive coordination across teams to ensure alignment,...

We are seeking a highly skilled and experienced Sourcing Category Manager to join our team. The ideal candidate will have a proven track record in strategic sourcing, category management, supplier relationship management, and indirect procurement. This role requires a strategic thinker with excellent analytical abilities, strong stakeholder management skills, and a deep understanding of market dynamics. The successful candidate will be responsible for developing sourcing strategies, managing supplier relationships, and delivering measurable value across assigned categories, including professional services and other indirect spend areas. This role requires 4 days per week in our Atlanta office. Key Responsibilities: Develop and implement comprehensive category strategies to optimize cost, quality, service levels, and business value. Manage assigned indirect spend categories, identifying opportunities for cost savings, supplier consolidation, process improvements, and risk...

Complex Claims Director, TPA Oversight At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution...

Join us as a War Hazard Claims Examiner to grow your career at the forefront of Federal Workers Compensation insurance.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.   How you will create an impact   Review, investigate, and manage War Hazards Compensation Act (WHCA) claims in compliance with federal regulations, contractual obligations, and company policies. Evaluate claim documentation, including medical records, employment records, incident reports, and insurance policies, to determine eligibility for recovery under the War Hazards Compensation Act and pursue reimbursement...

About the role The Lead Specialist, Procurement Process Excellence, Governance & Sustainability will support the development, documentation, governance, and continuous improvement of procurement processes and operational procedures across the Global Sourcing & Procurement Services (GSPS) organization. Reporting to the Director of Process & Policy, this role is responsible for driving process standardization and documentation, supporting process improvement initiatives, and ensuring operational consistency across procurement activities. The role will also support sustainability reporting and compliance activities, including procurement-related greenhouse gas (GHG) data collection, reporting, and documentation, as well as business continuity and operational resilience initiatives. This includes coordinating business continuity planning activities, maintaining related documentation, and supporting continuity testing and emergency preparedness efforts. The...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Inland Marine Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an Inland Marine Loss Adjuster you will be handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. As an industry leader in Inland Marine Insurance, AIG...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business Regulatory Reporting is looking for a driven individual to assume a critical role within the Policy Reporting and Proof of Coverage (POC) Department .  Responsibilities include monitoring the timeliness & accuracy of our Workers Compensation data to Regulatory Organizations, identifying system issues, and assisting our internal & external customers with all Policy & POC inquires About the role Identify disconnects, omissions, and errors...

Workforce Productivity Tool Leader Role Summary: The Workforce Productivity Tool Leader is responsible for shaping, enabling, and continuously improving the organization’s use of AI-enabled productivity, collaboration, and workplace efficiency tools. This role sits at the intersection of business productivity, employee experience, technology adoption, and governance, ensuring that tools such as Microsoft 365 Copilot, Anthropic Cowork, Microsoft Chat and Claude, workflow automation platforms, and related digital workplace solutions are used effectively, securely, and consistently across the enterprise. Key Responsibilities Tool Analysis, Enablement and Adoption: Lead efforts to review and validate efficacy of AI powered workforce productivity adoption programs.  Partner effectively across Information Technology, Legal Enterprise Risk and other key stakeholders to ensure prioritized tools are enabled within organizational and regulatory guidelines. Define strategy for...

Join us as a Real Estate Portfolio Analytics & Planning Lead to take your career to the next level with a global market leader.   How you will create an impact This is a fantastic role reporting to our Global Head of Strategy and Portfolio Management, where you will lead the development, governance, and delivery of portfolio analytics, reporting, and planning capabilities across the Global Real Estate portfolio. You will ensure the accuracy, consistency, and integrity of portfolio data while transforming complex information into actionable insights that support strategic workplace, occupancy, and capital planning decisions. Some of the key responsibilities include Own the integrity, accuracy, and governance of real estate portfolio data, including reconciliation of source systems, validation of key metrics, and continuous improvement of data quality processes. Develop and maintain enterprise portfolio reporting, dashboards, and analytical frameworks that support...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Crop Division of Great American has been helping generations of farmers take control of their risks since...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The Security Incident Response Engineer is responsible for detecting, investigating, containing , eradicating, and recovering from cybersecurity incidents across Acrisure's global environment. This role serves as a key member of the Security Operations...

About Acrisure   A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. By bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services — and more.   In the last twelve years, Acrisure has grown in revenue from $38 million to nearly $5 billion , with over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   Job Summary   The Director, Security Operations leads the day-to-day execution and delivery of enterprise security operations capabilities, including threat detection, incident response, threat hunting, security monitoring, operational security...

About Acrisure   A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. By bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services — and more.   In the last twelve years, Acrisure has grown in revenue from $38 million to nearly $5 billion , with over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   Job Summary   The Cybersecurity Vulnerability Governance Analyst is responsible for governing and overseeing the organization's Vulnerability Management Program from a risk, compliance, and accountability perspective. This role serves as the bridge...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Security Incident Response Engineer is responsible for detecting, investigating, containing , eradicating, and recovering from cybersecurity incidents across Acrisure's global environment. This role serves as a key member of the Security Operations team and works...

About Acrisure   A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. By bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services — and more.   In the last twelve years, Acrisure has grown in revenue from $38 million to nearly $5 billion , with over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   Job Summary   The Data Protection Analyst is responsible for monitoring, investigating, and responding to data protection, insider risk, and data exfiltration events across the organization. This role serves as a key member of the Cybersecurity...

Actuarial Analyst Who we are At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuarial Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Get to know the business Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. About the role We are seeking an actuarial professional with industry expertise to assist with monitoring portfolio performance for the Lexington Contract Bind business.  The Actuarial Analyst will be responsible for working closely with UW to implement strategic rate changes that support...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technical Oversight Director, Workers' Compensation Oversight to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.    Make your mark in Claims   Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact   The Technical Oversight Director provides strategic and technical leadership for Workers' Compensation Third-Party Administrator (TPA) Oversight operations. This role partners with Claims, Legal, Finance, Regulatory, and TPA...